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Call Center Software

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Aircall logo
4.3
(415)

Phone system for support and sales teams

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Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

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Five9 logo
4.2
(461)

Cloud contact and call center software

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Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

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Microcall logo
4.6
(14)

Call Accounting Software

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Microcall is a cloud-based call accounting solution that helps users identify and search phone numbers, track telecom expenses, analyze voice traffic, and more.

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Nextiva Contact Center logo
4.4
(99)

Omni-Channel Customer Relationship Management.

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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CallTrackingMetrics logo
4.6
(126)

The Only All-in-One Call Tracking & Contact Center Solution

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CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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Omnis logo
(0)

Contact center solution for customer engagement

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Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

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Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

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Mosaicx logo
3.8
(4)

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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JustCall logo
4.1
(171)

AI, but better

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Empower your support agents to focus on less logging and more selling. Streamline customer support with JustCall's call center.

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Observe.AI logo
4.3
(3)

The Conversation Intelligence Platform for Contact Centers

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Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a multichannel inbound call center solution that allows businesses to manage customer interactions via phone, live chat, and social media. This cloud-based solution enables agents to route calls and boost customer satisfaction

Start with a 1 month free trial, no credit card required.

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Users also considered
Webex logo
4.4
(6.9K)

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony has been redesigned for the cloud.

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Nextiva logo
4.6
(771)

Simplifying Business Communication

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We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

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Talkdesk logo
4.5
(722)

The world's leading cloud-based contact center software.

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Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.

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Users also considered
RingCentral MVP logo
4.2
(1.1K)

RingCentral MVP - Message, Video, Phone

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Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

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Salesforce Service Cloud logo
4.4
(751)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems.

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GoTo Connect logo
4.5
(659)

The first-ever truly unified voice and video solution.

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GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

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ActivTrak logo
4.6
(547)

Work Wiser by Activating Intelligent Insights

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ActivTrak helps companies unlock productivity potential. Our award-winning workforce analytics and productivity management software provides expert insights that empower people, optimize processes, and maximize technology.

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Ringover logo
4.6
(382)

100% cloud phone for startups and SMEs

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Set up your call centre online in just a few clicks. No need for technical expertise to deploy a high-performing call centre for your business. Configure everything online. Be up and running in minutes.

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Users also considered
Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 #1 free CRM, contact and call center software used by over 12 million companies. 100% free for unlimited users. Cloud and open source.

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CallHippo logo
4.3
(564)

Cloud Based phone system for sales, support & growing teams

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CallHippo is a Cloud Based Contact Center Solution that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

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Twilio logo
4.5
(430)

Build, Scale, and Operate Customized Communication Solutions

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Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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