Complaint Management Software with Case Management

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10 apps

i-Sight   

7
Investigative case management software
Investigative case management software for top brand organizations, banks and schools, for managing HR, fraud, and compliance investigations. Read more about i-Sight
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Investigative case management software
Investigative case management software for top brand organizations, banks and schools, for managing HR, fraud, and compliance investigations. Read more about i-Sight
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QAlert   

6
Citizen request management solution for local & county gov
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints. Read more about QAlert
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Citizen request management solution for local & county gov
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints. Read more about QAlert
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Salesforce Service Cloud  

458
Customer Service & Field Service Management Solutions
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
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TeamSupport  

751
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport
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B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport
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Qualtrics CustomerXM  

197
Customer experience management (CXM) platform
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions. Read more about Qualtrics CustomerXM
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Customer experience management (CXM) platform
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions. Read more about Qualtrics CustomerXM
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NABD System  

38
Omnichannel Customer support & Help Desk software-FREE PLAN
ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price. Read more about NABD System
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Omnichannel Customer support & Help Desk software-FREE PLAN
ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price. Read more about NABD System
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HR Acuity  

22
The total employee relations risk mitigation solution
The employee relations & investigation solution that companies trust to help them track, investigate and analyze issues the right way. Read more about HR Acuity
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The total employee relations risk mitigation solution
The employee relations & investigation solution that companies trust to help them track, investigate and analyze issues the right way. Read more about HR Acuity
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eCasework  

9
Case management & CRM for representatives and their staff
eCasework is a case management and CRM solution for councillors, MPs, unions and other political representatives to collect, follow and resolve cases. Read more about eCasework
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Case management & CRM for representatives and their staff
eCasework is a case management and CRM solution for councillors, MPs, unions and other political representatives to collect, follow and resolve cases. Read more about eCasework
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Wowdesk  

8
Omnichannel customer service help desk software
ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price. Read more about Wowdesk
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Omnichannel customer service help desk software
ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price. Read more about Wowdesk
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EthicsPoint  

2
Incident management & issue hotline service
EthicsPoint is an incident management platform for managing complaint programs from investigation through to resolution in a consistent & customizable workflow. Read more about EthicsPoint
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Incident management & issue hotline service
EthicsPoint is an incident management platform for managing complaint programs from investigation through to resolution in a consistent & customizable workflow. Read more about EthicsPoint
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