Customer Service Software

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
20 apps

Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more. Read more about Vision Helpdesk
Visit WebsiteAdd to compareCompareRemove app
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more. Read more about Vision Helpdesk
Visit WebsiteCompare

bpm'online studio   

0
Intelligent low-code and process management platform
Bpm’online studio enterprise is an intelligent low-code and process management platform for medium and large organizations with out-of-the-box solutions and templates. Read more about bpm'online studio
Visit WebsiteAdd to compareCompareRemove app
Intelligent low-code and process management platform
Bpm’online studio enterprise is an intelligent low-code and process management platform for medium and large organizations with out-of-the-box solutions and templates. Read more about bpm'online studio
Visit WebsiteCompare

LiveAgent   

89
71 pts
Great customer service starts with better help desk software
Great customer service starts with better customer service software! Read more about LiveAgent
Visit WebsiteAdd to compareCompareRemove app
Great customer service starts with better help desk software
Great customer service starts with better customer service software! Read more about LiveAgent
Visit WebsiteCompare

Bitrix24   

105
100% free CRM, collaboration and communication tool suite
Bitrix24 is #1 free client management (CRM) and customer service solution, used by 4 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service - email, telephony, website live chat, Facebook, Instagram,Viber, WhatsApp, Skype, Slack, etc. Read more about Bitrix24
Visit WebsiteAdd to compareCompareRemove app
100% free CRM, collaboration and communication tool suite
Bitrix24 is #1 free client management (CRM) and customer service solution, used by 4 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service - email, telephony, website live chat, Facebook, Instagram,Viber, WhatsApp, Skype, Slack, etc. Read more about Bitrix24
Visit WebsiteCompare

bpm'online CRM  

19
Boost marketing, sales and service performance!
Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management. Read more about bpm'online CRM
Learn moreAdd to compareCompareRemove app
Boost marketing, sales and service performance!
Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management. Read more about bpm'online CRM
Learn moreCompare

InvGate Service Desk  

3
IT service desk software
Use InvGate to manage, automate & assess your IT service support with ticket management, workflow automation, self-service, gamification, analytics and more. Read more about InvGate Service Desk
Learn moreAdd to compareCompareRemove app
IT service desk software
Use InvGate to manage, automate & assess your IT service support with ticket management, workflow automation, self-service, gamification, analytics and more. Read more about InvGate Service Desk
Learn moreCompare

NetHelpDesk  

0
49 pts
ITIL aligned service desk software
NetHelpDesk provides ITIL aligned service desk software that can be installed on premise or in the cloud. Read more about NetHelpDesk
Learn moreAdd to compareCompareRemove app

NetHelpDesk

0
49 pts
ITIL aligned service desk software
NetHelpDesk provides ITIL aligned service desk software that can be installed on premise or in the cloud. Read more about NetHelpDesk
Learn moreCompare

KronoDesk  

1
Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
Learn moreAdd to compareCompareRemove app
Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
Learn moreCompare

NABD System  

20
Omnichannel Customer support & Help Desk software-FREE PLAN
Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients. Read more about NABD System
Learn moreAdd to compareCompareRemove app
Omnichannel Customer support & Help Desk software-FREE PLAN
Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients. Read more about NABD System
Learn moreCompare

UseResponse  

29
All-in-one customer support suite
Organize online documentation and provide customer support with UseResponse's customer feedback software and help desk system.  Read more about UseResponse
Learn moreAdd to compareCompareRemove app
All-in-one customer support suite
Organize online documentation and provide customer support with UseResponse's customer feedback software and help desk system.  Read more about UseResponse
Learn moreCompare

Fuze  

46
Multi-channel support for customers, partners & staff
Fuze - formerly ThinkingPhones - is a cloud based unified communications platform (UCaaS) enabling multi-channel support for customers, partners, staff and other stakeholders. Read more about Fuze
Learn moreAdd to compareCompareRemove app
Multi-channel support for customers, partners & staff
Fuze - formerly ThinkingPhones - is a cloud based unified communications platform (UCaaS) enabling multi-channel support for customers, partners, staff and other stakeholders. Read more about Fuze
Learn moreCompare

Ameyo  

1
All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
Learn moreAdd to compareCompareRemove app
All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
Learn moreCompare

iHelpDesk  

1
Cloud-based help desk service
iHelpDesk is a cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality. Read more about iHelpDesk
Learn moreAdd to compareCompareRemove app
Cloud-based help desk service
iHelpDesk is a cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality. Read more about iHelpDesk
Learn moreCompare

WhosOn  

3
Track - Chat - Engage
WhosOn is an enterprise solution with enormous capacity and exceptional security. So, it is an ideal live chat solution for call centres, enterprises, and public sector or regulated organisations. Read more about WhosOn
Learn moreAdd to compareCompareRemove app
Track - Chat - Engage
WhosOn is an enterprise solution with enormous capacity and exceptional security. So, it is an ideal live chat solution for call centres, enterprises, and public sector or regulated organisations. Read more about WhosOn
Learn moreCompare

Altitude Software  

1
Unified communications solution
Altitude uCI Suite is a complete unified communications solution that helps businesses of all sizes to engage effectively with their customers. Read more about Altitude Software
Learn moreAdd to compareCompareRemove app
Unified communications solution
Altitude uCI Suite is a complete unified communications solution that helps businesses of all sizes to engage effectively with their customers. Read more about Altitude Software
Learn moreCompare

HelpMaster  

1
Helpdesk, service desk and customer support software
Great customer service requires a great team, processes, and technology - that's where HelpMaster comes in. HelpMaster is a feature-rich application that is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. HelpMaster gives you CRM, ticketing, web self-service, email to ticket conversion, asset management and w… Read more about HelpMasterorkflow to help you streamline your customer support operations. HelpMaster is used in all industry and business applications and can be used for sales, support, customer issues, software bug tracking and more.
Learn moreAdd to compareCompareRemove app
Helpdesk, service desk and customer support software
Great customer service requires a great team, processes, and technology - that's where HelpMaster comes in. HelpMaster is a feature-rich application that is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. HelpMaster gives you CRM, ticketing, web self-service, email to ticket conversion, asset management and w… Read more about HelpMasterorkflow to help you streamline your customer support operations. HelpMaster is used in all industry and business applications and can be used for sales, support, customer issues, software bug tracking and more.
Learn moreCompare

bpm'online service  

1
The Omnichannel Customer Service and Support
Out-of-the-box processes designed in compliance with ITIL best practices to manage the entire service lifecycle. Read more about bpm'online service
Learn moreAdd to compareCompareRemove app
The Omnichannel Customer Service and Support
Out-of-the-box processes designed in compliance with ITIL best practices to manage the entire service lifecycle. Read more about bpm'online service
Learn moreCompare

ConfirmKit  

0
User research platform for teams and product people
ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product… Read more about ConfirmKit
Learn moreAdd to compareCompareRemove app
User research platform for teams and product people
ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product… Read more about ConfirmKit
Learn moreCompare

Pro Profs Poll Maker  

0
Build and Test Knowledge
ProProfs Poll Software is a powerful online poll creator which helps online marketers, instructors, businesses & government organizations to quickly create an online poll and set it up on their website or blog. The Poll software comes with advanced customization features, using which you can create custom polls that match the colors and theme of… Read more about Pro Profs Poll Maker your website. Further, you can add attractive images and videos to your polls to make them more engaging and interactive. Once respondents take the polls, you are instantly notified of the results and you can further access detailed and insightful poll statistics, which help you to accurately interpret the results of your polls.
Learn moreAdd to compareCompareRemove app
Build and Test Knowledge
ProProfs Poll Software is a powerful online poll creator which helps online marketers, instructors, businesses & government organizations to quickly create an online poll and set it up on their website or blog. The Poll software comes with advanced customization features, using which you can create custom polls that match the colors and theme of… Read more about Pro Profs Poll Maker your website. Further, you can add attractive images and videos to your polls to make them more engaging and interactive. Once respondents take the polls, you are instantly notified of the results and you can further access detailed and insightful poll statistics, which help you to accurately interpret the results of your polls.
Learn moreCompare

SupportDesk  

0
The Service Desk Solution on-premise or in the Cloud!
SupportDesk is an ITIL Support Management and Help Desk App. Incident, Problem, Change Management, Asset Management, Knowledgebase. SupportDesk is available both in the Cloud and On-Premises.  Read more about SupportDesk
Learn moreAdd to compareCompareRemove app
The Service Desk Solution on-premise or in the Cloud!
SupportDesk is an ITIL Support Management and Help Desk App. Incident, Problem, Change Management, Asset Management, Knowledgebase. SupportDesk is available both in the Cloud and On-Premises.  Read more about SupportDesk
Learn moreCompare
Filter by
Customer rating