Customer Service Software

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
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12 apps

LiveAgent   

723
71 pts
Great customer service starts with better help desk software
Great customer service starts with better customer service software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great customer service starts with better customer service software! Read more about LiveAgent
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Freshdesk   

1,851
82 pts
Online Customer Support Software & Helpdesk Solution
Freshdesk facilitates customer self-service with the ability to create a custom branded knowledge base and community forum with articles, tutorials, and FAQs. Read more about Freshdesk
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Online Customer Support Software & Helpdesk Solution
Freshdesk facilitates customer self-service with the ability to create a custom branded knowledge base and community forum with articles, tutorials, and FAQs. Read more about Freshdesk
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LiveChat   

928
Premium Customer Service Software for Live Chat & Help Desk
Connect with your customers on the website, provide them with immediate help when questions arise and create a great customer experience! Try LiveChat for free! Read more about LiveChat
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Premium Customer Service Software for Live Chat & Help Desk
Connect with your customers on the website, provide them with immediate help when questions arise and create a great customer experience! Try LiveChat for free! Read more about LiveChat
Visit WebsiteCompare

HelpOnClick Live Chat Software   

10
Live Chat Software and Virtual agent for SMBs
Provide timely customer support to your website visitor with the HelpOnClick Live Chat software. Increase sales and improve customer service. Read more about HelpOnClick Live Chat Software
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Live Chat Software and Virtual agent for SMBs
Provide timely customer support to your website visitor with the HelpOnClick Live Chat software. Increase sales and improve customer service. Read more about HelpOnClick Live Chat Software
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HubSpot Service Hub   

90
Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
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Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
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Zendesk   

2,267
63 pts
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Visit WebsiteCompare

Smartsupp Live Chat   

182
Smartsupp is Free Live Chat with visitor recording
Smartsupp Live chat enables you to start a personal conversation with your website visitors and turn them into happy customers. Your customers are on your website right now. Chat with them and look what they do. Read more about Smartsupp Live Chat
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Smartsupp is Free Live Chat with visitor recording
Smartsupp Live chat enables you to start a personal conversation with your website visitors and turn them into happy customers. Your customers are on your website right now. Chat with them and look what they do. Read more about Smartsupp Live Chat
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Salesforce Sales Cloud  

13,159
Cloud-based CRM & Sales Automation
Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. Read more about Salesforce Sales Cloud Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.
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Cloud-based CRM & Sales Automation
Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. Read more about Salesforce Sales Cloud Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.
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Intercom  

649
65 pts
Customer messaging platform for sales, marketing and support
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email… Read more about Intercom
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Customer messaging platform for sales, marketing and support
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email… Read more about Intercom
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Re:Desk  

6
Help desk software for eCommerce or multi-vendor stores
Re:Desk is an online web based customer support software & ticketing system for small and medium business companies and eCommerce or multi-vendor stores. Read more about Re:Desk
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Help desk software for eCommerce or multi-vendor stores
Re:Desk is an online web based customer support software & ticketing system for small and medium business companies and eCommerce or multi-vendor stores. Read more about Re:Desk
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AfterShip  

8
Shipment tracking and notification software
AfterShip is a web-based software that helps you keep your customers updated on the status of their deliveries from your online shop. Read more about AfterShip
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Shipment tracking and notification software
AfterShip is a web-based software that helps you keep your customers updated on the status of their deliveries from your online shop. Read more about AfterShip
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Slaask  

1
Customer service app for Slack users
Slaask is a customer service app for Slack, bringing all team & customer communication from multiple channels together in one place, for SMBs & large businesses. Read more about Slaask
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Customer service app for Slack users
Slaask is a customer service app for Slack, bringing all team & customer communication from multiple channels together in one place, for SMBs & large businesses. Read more about Slaask
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