Customer Service Software

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
12 apps

LiveAgent   

734
71 pts
Great customer service starts with better help desk software
Great customer service starts with better customer service software! Read more about LiveAgent
Visit WebsiteAdd to compareCompareRemove app
Great customer service starts with better help desk software
Great customer service starts with better customer service software! Read more about LiveAgent
Visit WebsiteCompare

Freshdesk   

1,918
82 pts
Online Customer Support Software & Helpdesk Solution
Freshdesk facilitates customer self-service with the ability to create a custom branded knowledge base and community forum with articles, tutorials, and FAQs. Read more about Freshdesk
Visit WebsiteAdd to compareCompareRemove app
Online Customer Support Software & Helpdesk Solution
Freshdesk facilitates customer self-service with the ability to create a custom branded knowledge base and community forum with articles, tutorials, and FAQs. Read more about Freshdesk
Visit WebsiteCompare

Service Creatio   

4
The Omnichannel Customer Service and Support
Out-of-the-box processes designed in compliance with ITIL best practices to manage the entire service lifecycle. Read more about Service Creatio
Visit WebsiteAdd to compareCompareRemove app
The Omnichannel Customer Service and Support
Out-of-the-box processes designed in compliance with ITIL best practices to manage the entire service lifecycle. Read more about Service Creatio
Visit WebsiteCompare

HelpOnClick Live Chat Software   

10
Live Chat Software and Virtual agent for SMBs
Provide timely customer support to your website visitor with the HelpOnClick Live Chat software. Increase sales and improve customer service. Read more about HelpOnClick Live Chat Software
Visit WebsiteAdd to compareCompareRemove app
Live Chat Software and Virtual agent for SMBs
Provide timely customer support to your website visitor with the HelpOnClick Live Chat software. Increase sales and improve customer service. Read more about HelpOnClick Live Chat Software
Visit WebsiteCompare

Zendesk   

2,286
63 pts
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Visit WebsiteAdd to compareCompareRemove app
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Visit WebsiteCompare

Smartsupp Live Chat   

183
Smartsupp is Free Live Chat with visitor recording
Smartsupp Live chat enables you to start a personal conversation with your website visitors and turn them into happy customers. Your customers are on your website right now. Chat with them and look what they do. Read more about Smartsupp Live Chat
Visit WebsiteAdd to compareCompareRemove app
Smartsupp is Free Live Chat with visitor recording
Smartsupp Live chat enables you to start a personal conversation with your website visitors and turn them into happy customers. Your customers are on your website right now. Chat with them and look what they do. Read more about Smartsupp Live Chat
Visit WebsiteCompare

Salesforce Sales Cloud  

13,295
Cloud-based CRM & Sales Automation
Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. Read more about Salesforce Sales Cloud Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.
Learn moreAdd to compareCompareRemove app
Cloud-based CRM & Sales Automation
Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. Read more about Salesforce Sales Cloud Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.
Learn moreCompare

Creatio CRM  

72
Boost marketing, sales and service performance!
Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management. Read more about Creatio CRM
Learn moreAdd to compareCompareRemove app
Boost marketing, sales and service performance!
Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management. Read more about Creatio CRM
Learn moreCompare

NABD System  

38
Omnichannel Customer support & Help Desk software-FREE PLAN
Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients. Read more about NABD System
Learn moreAdd to compareCompareRemove app
Omnichannel Customer support & Help Desk software-FREE PLAN
Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients. Read more about NABD System
Learn moreCompare

Agiloft  

27
Helpdesk solution
Agiloft supports out-of-the box solutions for customer support, internal helpdesk, contract management, workflow & BPM, ITL & ITSM, change management, & more. Read more about Agiloft
Learn moreAdd to compareCompareRemove app
Helpdesk solution
Agiloft supports out-of-the box solutions for customer support, internal helpdesk, contract management, workflow & BPM, ITL & ITSM, change management, & more. Read more about Agiloft
Learn moreCompare

Re:Desk  

6
Help desk software for eCommerce or multi-vendor stores
Re:Desk is an online web based customer support software & ticketing system for small and medium business companies and eCommerce or multi-vendor stores. Read more about Re:Desk
Learn moreAdd to compareCompareRemove app
Help desk software for eCommerce or multi-vendor stores
Re:Desk is an online web based customer support software & ticketing system for small and medium business companies and eCommerce or multi-vendor stores. Read more about Re:Desk
Learn moreCompare

AfterShip  

9
Shipment tracking and notification software
AfterShip is a web-based software that helps you keep your customers updated on the status of their deliveries from your online shop. Read more about AfterShip
Learn moreAdd to compareCompareRemove app
Shipment tracking and notification software
AfterShip is a web-based software that helps you keep your customers updated on the status of their deliveries from your online shop. Read more about AfterShip
Learn moreCompare
Filter by
Customer rating