Customer Service Software

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
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6 apps

SysAid  

170
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Offered in cloud & on-premise, SysAid combines all the essentials, so you can excel with all your Customer Service activities. Read more about SysAid
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Powerful Service Desk and Simple to Use, Modular ITSM Tool
Offered in cloud & on-premise, SysAid combines all the essentials, so you can excel with all your Customer Service activities. Read more about SysAid
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Dimelo  

1
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
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Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
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Crisp  

52
All-in-one multi-channel solution for customer messaging
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots. Read more about Crisp
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All-in-one multi-channel solution for customer messaging
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots. Read more about Crisp
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ForceManager  

33
The leading mobile CRM for field sales management
ForceManager is the tool of choice for sales directors that are dedicated to improving the productivity of their teams. The success of the app is down to its 100% mobile first design, user-friendly interface, and high adoption rate (three times that of traditional CRMs). Read more about ForceManager
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The leading mobile CRM for field sales management
ForceManager is the tool of choice for sales directors that are dedicated to improving the productivity of their teams. The success of the app is down to its 100% mobile first design, user-friendly interface, and high adoption rate (three times that of traditional CRMs). Read more about ForceManager
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Coresystems  

11
Field service and customer support management solution
Coresystems is a solution designed to connect and automate service activities. Manage field service operations and customer support from one place. Read more about Coresystems
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Field service and customer support management solution
Coresystems is a solution designed to connect and automate service activities. Manage field service operations and customer support from one place. Read more about Coresystems
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ProProfs Survey Maker  

2
Build and Test Knowledge
ProProfs Survey Maker is a powerful survey tool which is used by educators, instructors, online marketers, and organizations to gather valuable customer feedback, market data, and much more. Our Survey Maker supports many advanced features such as: Response grading Provide detailed survey statistics Cross-device compatibility Survey embedded facil… Read more about ProProfs Survey Makerities Multilingual surveys Popup surveys SSO for seamless integration White label, and many more. It is easier to create web surveys using ProProfs Survey Maker and give a personal touch to it by adding your company logo, specific themes, colors, and fonts. Beautify the surveys by adding images, videos, and presentations to give a professional outlook to the surveys. Our Survey Maker comes with Advanced reporting tools to help you get a detailed understanding of the survey r
Learn moreAdd to compareCompareRemove app
Build and Test Knowledge
ProProfs Survey Maker is a powerful survey tool which is used by educators, instructors, online marketers, and organizations to gather valuable customer feedback, market data, and much more. Our Survey Maker supports many advanced features such as: Response grading Provide detailed survey statistics Cross-device compatibility Survey embedded facil… Read more about ProProfs Survey Makerities Multilingual surveys Popup surveys SSO for seamless integration White label, and many more. It is easier to create web surveys using ProProfs Survey Maker and give a personal touch to it by adding your company logo, specific themes, colors, and fonts. Beautify the surveys by adding images, videos, and presentations to give a professional outlook to the surveys. Our Survey Maker comes with Advanced reporting tools to help you get a detailed understanding of the survey r
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