Customer Service Software

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
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8 apps

Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more. Read more about Vision Helpdesk
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more. Read more about Vision Helpdesk
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LiveAgent   

83
71 pts
Great customer service starts with better help desk software
Great customer service starts with better customer service software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great customer service starts with better customer service software! Read more about LiveAgent
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NetHelpDesk  

0
49 pts
ITIL aligned service desk software
NetHelpDesk provides ITIL aligned service desk software that can be installed on premise or in the cloud. Read more about NetHelpDesk
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NetHelpDesk

0
49 pts
ITIL aligned service desk software
NetHelpDesk provides ITIL aligned service desk software that can be installed on premise or in the cloud. Read more about NetHelpDesk
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KronoDesk  

1
Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
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Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
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NABD System  

20
Omnichannel Customer support & Help Desk software-FREE PLAN
Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients. Read more about NABD System
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Omnichannel Customer support & Help Desk software-FREE PLAN
Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients. Read more about NABD System
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Agiloft  

20
Helpdesk solution
Agiloft supports out-of-the box solutions for customer support, internal helpdesk, contract management, workflow & BPM, ITL & ITSM, change management, & more. Read more about Agiloft
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Helpdesk solution
Agiloft supports out-of-the box solutions for customer support, internal helpdesk, contract management, workflow & BPM, ITL & ITSM, change management, & more. Read more about Agiloft
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C2 ATOM  

11
All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
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All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
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bpm'online service  

1
The Omnichannel Customer Service and Support
Out-of-the-box processes designed in compliance with ITIL best practices to manage the entire service lifecycle. Read more about bpm'online service
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The Omnichannel Customer Service and Support
Out-of-the-box processes designed in compliance with ITIL best practices to manage the entire service lifecycle. Read more about bpm'online service
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