Customer Service Software

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
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20 apps

LiveAgent   

709
71 pts
Great customer service starts with better help desk software
Great customer service starts with better customer service software! Read more about LiveAgent
Great customer service starts with better help desk software
Great customer service starts with better customer service software! Read more about LiveAgent

CloudTalk   

67
Cloud-based call center software for sales and support teams
Personal attention always is valued as one of the most important features. Our clients values our proactive and personal support. Read more about CloudTalk
Cloud-based call center software for sales and support teams
Personal attention always is valued as one of the most important features. Our clients values our proactive and personal support. Read more about CloudTalk

LiveChat   

903
Premium Customer Service Software for Live Chat & Help Desk
Connect with your customers on the website, provide them with immediate help when questions arise and create a great customer experience! Try LiveChat for free! Read more about LiveChat
Premium Customer Service Software for Live Chat & Help Desk
Connect with your customers on the website, provide them with immediate help when questions arise and create a great customer experience! Try LiveChat for free! Read more about LiveChat

HelpCrunch  

126
51 pts
Customer Communication tool for Support, Marketing & Sales
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free!… Read more about HelpCrunch
Customer Communication tool for Support, Marketing & Sales
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free!… Read more about HelpCrunch

Zendesk Chat  

111
Live chat software for SMBs and Enterprises
Zendesk Chat helps thousands of businesses engage their customers online every day. You too can provide personalized support via Zendesk Chat. Read more about Zendesk Chat
Live chat software for SMBs and Enterprises
Zendesk Chat helps thousands of businesses engage their customers online every day. You too can provide personalized support via Zendesk Chat. Read more about Zendesk Chat

Aircall  

138
Phone system for support and sales teams
Empower your support team to better communicate with customers with a phone solution that smartly integrates into your workflows and enriches your conversations. Read more about Aircall
Phone system for support and sales teams
Empower your support team to better communicate with customers with a phone solution that smartly integrates into your workflows and enriches your conversations. Read more about Aircall

Acctivate  

99
QuickBooks inventory management software for SMBs
A better way to put the customer first. Manage orders, tracking info, customer info, see product availability & fulfill orders faster in QuickBooks. Read more about Acctivate
QuickBooks inventory management software for SMBs
A better way to put the customer first. Manage orders, tracking info, customer info, see product availability & fulfill orders faster in QuickBooks. Read more about Acctivate

Intercom  

616
65 pts
Customer messaging platform for sales, marketing and support
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email… Read more about Intercom
Customer messaging platform for sales, marketing and support
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email… Read more about Intercom

Comm100 Live Chat  

94
Real conversations in real-time
Comm100 Live Chat offers a fast, effective, and affordable customer service solution. Read more about Comm100 Live Chat
Real conversations in real-time
Comm100 Live Chat offers a fast, effective, and affordable customer service solution. Read more about Comm100 Live Chat

Kayako  

151
Unified customer service platform
Kayako - Customer Service Software made personal and simple with a unified customer service platform that helps you build closer relationships. Read more about Kayako
Unified customer service platform
Kayako - Customer Service Software made personal and simple with a unified customer service platform that helps you build closer relationships. Read more about Kayako

Kustomer  

23
Intelligent CRM for Customer Service
Kustomer is the next-generation customer management platform that empower agents to build personalized customer experiences. Read more about Kustomer
Intelligent CRM for Customer Service
Kustomer is the next-generation customer management platform that empower agents to build personalized customer experiences. Read more about Kustomer

Dixa  

17
The Customer Friendship Platform
Deliver personal support on phone, email, chat & messenger from your browser. Designed for customer facing teams whose primary focus is on the customer. Read more about Dixa
The Customer Friendship Platform
Deliver personal support on phone, email, chat & messenger from your browser. Designed for customer facing teams whose primary focus is on the customer. Read more about Dixa

Answerbase  

11
Meet your customers’ and company's information needs
Provide excellent customer service by allowing your customers to ask questions, receive quality answers and be able to browse helpful content and articles. Read more about Answerbase
Meet your customers’ and company's information needs
Provide excellent customer service by allowing your customers to ask questions, receive quality answers and be able to browse helpful content and articles. Read more about Answerbase

AfterShip  

7
Shipment tracking and notification software
AfterShip is a web-based software that helps you keep your customers updated on the status of their deliveries from your online shop. Read more about AfterShip
Shipment tracking and notification software
AfterShip is a web-based software that helps you keep your customers updated on the status of their deliveries from your online shop. Read more about AfterShip

Re:Desk  

6
Help desk software for eCommerce or multi-vendor stores
Re:Desk is an online web based customer support software & ticketing system for small and medium business companies and eCommerce or multi-vendor stores. Read more about Re:Desk
Help desk software for eCommerce or multi-vendor stores
Re:Desk is an online web based customer support software & ticketing system for small and medium business companies and eCommerce or multi-vendor stores. Read more about Re:Desk

Richpanel  

3
Live Chat & Helpdesk Tool
Customer Service App purpose built for Ecommerce teams. Richpanel consolidates customer orders, tracking details & website activities so your team has all context to assist customers quickly, at scale. Read more about Richpanel
Live Chat & Helpdesk Tool
Customer Service App purpose built for Ecommerce teams. Richpanel consolidates customer orders, tracking details & website activities so your team has all context to assist customers quickly, at scale. Read more about Richpanel

PHC FX  

4
PHC FX is a complete business solution, 100% online.
PHC FX has everything you need to run your service business online. Invoicing to get paid and go paperless. Monitor your Accounts and Money by tracking how much comes in, to plan how much goes out. Control where your team spends their time and your money with Team & Project management. Read more about PHC FX Your customer will know you love them when they get special treatment from a concerned CRM. And to keep them happy, Service provides a superb customer support from your inbox.
PHC FX is a complete business solution, 100% online.
PHC FX has everything you need to run your service business online. Invoicing to get paid and go paperless. Monitor your Accounts and Money by tracking how much comes in, to plan how much goes out. Control where your team spends their time and your money with Team & Project management. Read more about PHC FX Your customer will know you love them when they get special treatment from a concerned CRM. And to keep them happy, Service provides a superb customer support from your inbox.

Velaro  

3
Enterprise live chat software
Velaro is a SaaS live chat solution designed to provide enterprises with the tools to optimize sales and customer service productivity. Read more about Velaro
Enterprise live chat software
Velaro is a SaaS live chat solution designed to provide enterprises with the tools to optimize sales and customer service productivity. Read more about Velaro

Adxstudio Portals  

2
Microsoft Dynamics CRM-integrated web portals
Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors. Read more about Adxstudio Portals
Microsoft Dynamics CRM-integrated web portals
Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors. Read more about Adxstudio Portals

ShowHows  

0
Online how-to guides & tutorials for business
ShowHows is a web-based platform which lets businesses create web-based, embeddable how-to and tutorial guides for customer support and content marketing. Read more about ShowHows
Online how-to guides & tutorials for business
ShowHows is a web-based platform which lets businesses create web-based, embeddable how-to and tutorial guides for customer support and content marketing. Read more about ShowHows
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