1. Tell us what you need

Select your criteria

Select how much you're prepared to pay for the software and which devices it will need to support
Price range
Supported devices
Web
Android
iOS

Select the features you need

Choose which of the following features you want your Customer Service software to have. You can can specify if each feature is a high, medium, or low priority for you.
FeaturePriority
Single Sign On
N/A
Role-Based Permissions
N/A
FeaturePriority
CRM Integration
N/A
eCommerce Integration
N/A
Email Integration
N/A
Mobile Integration
N/A
Website Integration
N/A
API
N/A
Help Desk Integration
N/A
FeaturePriority
Activity Tracking
N/A
Call Recording
N/A
Customizable Reporting
N/A
Real Time Analytics
N/A
Real Time Monitoring
N/A
Activity Dashboard
N/A
Call Monitoring
N/A
FeaturePriority
Collaborative Workspace
N/A
Customizable Branding
N/A
File Transfer
N/A
Multi-Language
N/A
Search Functionality
N/A
Gamification
N/A
Widgets
N/A
FeaturePriority
Contact Database
N/A
Contact History
N/A
Customer Analysis
N/A
Case Management
N/A
Custom Fields
N/A
Customer Experience Management
N/A
FeaturePriority
Auto-Responders
N/A
Automatic Notifications
N/A
Email Notifications
N/A
Automatic Call Distribution
N/A
Email Templates
N/A
Macros
N/A
FeaturePriority
Multi-Channel Management
N/A
Social Media Integration
N/A
Call Center Management
N/A
Chat
N/A
Surveys & Feedback
N/A
FeaturePriority
Online Forums
N/A
Knowledge Base
N/A
Web Forms
N/A
Self Service Portal
N/A
FeaturePriority
Help Desk Management
N/A
Real Time Notifications
N/A
Workflow Management
N/A
Feedback Management
N/A
Alerts / Escalation
N/A
Ticket Management
N/A
Routing Options
N/A
Queue Manager
N/A
1. Select your price range
2. Select at least one device platform
3. Select a priority level of one feature