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Customer Service Software with Call Transfer

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Zoho Desk logo

Zoho Desk

4.5
(2K)

Superior customer service. Lasting experiences.

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Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.

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JustCall logo

JustCall

4.1
(114)

A cloud-based phone system for remote sales and support team

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The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

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Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(713)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service.

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Bright Pattern logo

Bright Pattern

4.8
(104)

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Kixie PowerCall logo

Kixie PowerCall

4.7
(271)

Ultra-reliable, easily-automated calling & texting for sales

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Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise Contact Center.

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Mosaicx logo

Mosaicx

3.0
(1)

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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Bitrix24 logo

Bitrix24

4.2
(751)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 is #1 free client management (CRM) and customer service solution, used by 12 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service — email, telephony, website live chat, Facebook, Instagram, Viber, WhatsApp, Skype, Slack, etc.

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Webex logo

Webex

4.4
(6.7K)

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

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LiveAgent logo

LiveAgent

4.7
(1.3K)

Great customer service starts with better help desk software

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LiveAgent is a powerful Customer Service solution. It helps you manage customer interactions with 180+ Help Desk features and 200+ integrations.

Enjoy social media integrations, customer relationship management, video calls, ticketing, and more.
Start your 14-Day free trial, no credit card required

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Talkdesk logo

Talkdesk

4.5
(711)

The world's leading cloud-based contact center software.

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Delight your customers with excellent customer service voice support. Talkdesk is a browser based call center software that is easy to set up and easy to use.

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NICE CXone logo

NICE CXone

4.2
(543)

Cloud Contact Center Software

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NICE inContact helps to improve the customer service your call center offers through satisfaction surveys, supervisor tools, workforce optimization and more.

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Five9 logo

Five9

4.2
(444)

Cloud contact and call center software

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With Five9, you can close the gap between your customer service goals and the service you are actually able to deliver. With sophisticated features like ACD intelligent call routing, customer self-help through IVR, and CTI screen pops to inform agents of customer history.

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Aircall logo

Aircall

4.3
(369)

Phone system for support and sales teams

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Get to the heart of customer needs immediately & make a serious dent in your inbound call center queue with 100+ software integrations.

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Genesys Cloud CX logo

Genesys Cloud CX

4.3
(186)

Software for faster, smarter, personal experiences

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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UJET logo

UJET

4.5
(116)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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ServiceNow Customer Service Management logo

ServiceNow Customer Service Management

4.3
(140)

Automate requests and deliver effortless experiences

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ServiceNow CSM enables companies to deliver exceptional customer service, automate and streamline operations to reduce the cost to serve. It enhances agent productivity, reduces response times, and delivers personalized customer experiences, resulting in increased satisfaction and loyalty.

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ZIWO logo

ZIWO

4.7
(64)

API Based cloud contact center software with CRM Integration

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ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR

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Kavkom logo

Kavkom

4.7
(56)

Predictive dialer and telephony software for telemarketers

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Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

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FluentStream logo

FluentStream

4.6
(64)

A cloud-based business phone service

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FluentStream provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations.

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Dialshree logo

Dialshree

4.6
(55)

Cloud-based contact center solution

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DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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Ameyo logo

Ameyo

4.1
(94)

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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FocalScope logo

FocalScope

5.0
(28)

Call center management software

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FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

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Vonage Contact Center logo

Vonage Contact Center

4.3
(66)

Cloud Contact Center & Inside Sales Software for Salesforce

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Provide better customer service with cloud contact center software that is completely integrated with Salesforce®.

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Call Center Studio logo

Call Center Studio

4.5
(48)

Pay-as-you-go • Scalable • Enhanced AX • Better CX

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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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Sharpen logo

Sharpen

4.4
(48)

Happy Agents. Happy Customers.

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Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.

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