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Customer Service Software with Natural Language Processing

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Mosaicx logo
3.8
(4)

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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Intercom logo
4.5
(1K)

Making internet business personal

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Intercom is redefining how businesses support their customers using powerful messaging and automation

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Tidio logo
4.7
(445)

Communicator for businesses. live chat, messenger and email

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Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

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Smartsupp logo
4.6
(342)

Smartsupp–Live Chat, Chatbots, and Video Recordings

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Smartsupp provides conversation management tools all the way through to AI. It delivers a multichannel customer service platform with live chat, chatbots, video recordings, and all of the customer care tools you will ever likely need to deliver consistent and outstanding website visitor support.

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Genesys Cloud CX logo
4.4
(225)

Software for faster, smarter, personal experiences

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Tiledesk logo
4.5
(147)

Conversational Automation Made Easy

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Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.

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ServiceNow Customer Service Management logo
4.3
(145)

Automate requests and deliver effortless experiences

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ServiceNow CSM enables companies to deliver exceptional customer service, automate and streamline operations to reduce the cost to serve. It enhances agent productivity, reduces response times, and delivers personalized customer experiences, resulting in increased satisfaction and loyalty.

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Chaport logo
4.9
(61)

Multi-channel live chat and chatbot software for business

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Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android.

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Kustomer logo
4.6
(56)

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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WATI logo
4.6
(55)

Conversational AI Platform

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Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.

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Freshchat logo
4.1
(109)

Live Chat software for modern messaging

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Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Sprinklr logo
4.2
(80)

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Acobot logo
4.9
(31)

Self-learning conversational AI for lead nurture on websites

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With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

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Chatbase logo
4.3
(71)

Build and train an intelligent chatbot powered by ChatGPT

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Rapidly train your chatbot using online or offline data and effortlessly integrate it as an iframe or support widget on your website. Craft an intelligent chatbot akin to ChatGPT, perfectly aligned with your brand, in minutes.

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Kommunicate logo
4.6
(42)

Customer support automation tool for enterprises

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Kommunicate is a live chat software designed to help businesses in the healthcare, eCommerce, education and other sectors build custom AI-powered chatbots. Administrators can create NLP-powered support bots to schedule meetings, qualify leads, and support customers.

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INSIDE logo
4.6
(41)

Cloud-based visual AI-powered customer engagement solutions.

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Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

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Smith.ai logo
4.8
(30)

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

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North America-based live chat agents respond 24/7 to sales and service inquiries in English and Spanish. We capture, screen, and convert new leads, and assist clients. We offer the superior experience of an in-house receptionist, not a cheap offshore "live chat" vendor that feels like a call center.

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Quiq logo
4.6
(36)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

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Replicant logo
4.9
(21)

Conversational AI platform

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Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.

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Cognigy.AI logo
4.8
(22)

Enterprise Conversational AI Platform

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Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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MaxContact logo
4.7
(24)

Omnichannel Contact Centre Software for larger teams

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MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology and a fantastic 100% UK based team.

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hello24.ai logo
4.7
(21)

Conversational commerce platform

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DTC Brands on Shopify & WooCommerce (WordPress), Ecommerce companies, & retail brands looking to engage customers on online media.

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Emplifi Social Marketing Cloud logo
4.2
(38)

AI-powered social media marketing software

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An end-to-end Social Marketing Cloud for modern enterprises.

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Y Meadows logo
5.0
(14)

Automate support requests that are slowing your team down!

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Y Meadows helps enterprises serve their customers and employees faster and more effectively than ever before using AI and custom NLP models to automate tasks that slow them down. For example, Y Meadows AI solution can automatically route, enrich, and resolve messages with zero human intervention!

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Botsify logo
4.6
(22)

Live chat and conversational AI solution

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Botsify is a live chat solution that works 24/7. It enables businesses to delight their customers and improve their sales by engaging them in real-time, sending personalized messages, and assisting with bot assistance conveniently. Other than the normal email communication channels like Messenger, Website, Whatsapp, Instagram and email, Botsify also connects with Facebook Messenger and Skype to give you a complete holistic view of your customer communication.

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