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Customer Service Software with Online Forums

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TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

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Customer Service Software built for business to business support! Improve efficiency, reduce costs, and increase customer satisfaction with TeamSupport.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk's fully customizable service solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk is a cloud-based customer service software that offers powerful solutions that businesses of all sizes use to strengthen customer relationships across channels.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a powerful Customer Service solution. It helps you manage customer interactions with 180+ Help Desk features and 200+ integrations.

Enjoy social media integrations, customer relationship management, video calls, ticketing, and more.
Start your 14-Day free trial, no credit card required

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SolarWinds Service Desk logo
4.6
(570)

IT Service Desk & Asset Management Software

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Use SolarWinds Service Desk to treat your employees like your best customers with greater visibility into past and present service requests and tickets.

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Salesforce Service Cloud logo
4.4
(751)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service.

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Odoo  logo
4.1
(790)

Full Suite of Integrated Business Apps

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Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget

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Supportbench logo
4.9
(97)

Supportbench: AI-Powered Enterprise Support Mastery

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Supportbench revolutionizes customer support with AI-driven features. Seamlessly manage tickets, utilize dynamic SLAs, and engage users with ChatGPT bots. Deliver unmatched value and personalized experiences, making support teams the heroes of their organizations.

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Bettermode logo
4.8
(90)

All-in-one community platform for branded communities

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Bettermode is a modern and cloud-based community platform designed to connect and empower your customers so they can help each other. Enable your customers to find solutions to their issues, promote self-service, offer content library, collect feedback, and drive customer success.

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HappyFox Help Desk logo
4.6
(91)

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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Higher Logic Vanilla logo
4.4
(63)

Engage with Community

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Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve their customer experience and increase customer loyalty while reducing costs.

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Sprinklr logo
4.2
(80)

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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EcholoN logo
4.7
(35)

Helpdesk software for managing customer service processes

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EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

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Deskpro logo
4.6
(37)

Customer service software you can depend on

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Customer service software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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UseResponse logo
4.6
(36)

All-in-one Customer Support and Feedback Suite

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Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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Magentrix logo
4.7
(24)

We make portals. It's not magic. It's Magentrix.

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Need to have customers log in and view or update their information? Self-service knowledge base with answers and log tickets? Consume documentation or download updates? Magentrix can help.

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Kapture logo
4.2
(37)

Cloud-based CRM solution for businesses of all sizes

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Kapture Service CRM is a customizable, unified platform that provides end to end customer service solutions for your business. Easily access information and deliver instantaneous responses with an AI powered inbox and automation tools to help your service teams make informed decisions on the go.

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Empolis Service Express logo
4.7
(14)

Service knowledge management software

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Empolis Service Express® is pooling valuable service expertise in a single online portal, helping users support agents and service technicians solve customer cases more quickly and efficiently. With digitalized expert knowledge at hand, employees are simply guided to solutions for complex problems.

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Answerbase logo
4.7
(11)

Meet your customers’ and company's information needs

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Save time and resources by eliminating duplicate inquiries. Utilize Answerbase’s self-help to effectively scale your support offerings.

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Gainsight Digital Hub logo
4.3
(12)

Leading Community Platform for Customer Success & Support

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Speed up your response time and let customers find answers in just three clicks with a community-powered knowledge base.

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Helprace logo
4.7
(7)

All-in-one customer service solution

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Helprace fully integrates multiple support systems: a help desk, knowledge base, feedback and community portals. Only pay for what you need!

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UserEcho logo
4.5
(2)

Interactive customer support & feedback community

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UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services

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Freshworks Customer Service Suite logo
5.0
(1)

Omnichannel customer support software

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Freshworks Customer Service Suite facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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