Customer Service Software with Task Management

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18 apps

Jira Service Desk   

253
Simple service desk built on Jira
Jira Service Desk helps support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting & more. Read more about Jira Service Desk
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Simple service desk built on Jira
Jira Service Desk helps support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting & more. Read more about Jira Service Desk
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EngageBay   

53
96 pts
Integrated sales & marketing software for growing teams
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay
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Integrated sales & marketing software for growing teams
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay
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Agile CRM   

389
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
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Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
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Bitrix24   

419
100% free CRM, collaboration and communication tool suite
Bitrix24 is #1 free client management (CRM) and customer service solution, used by 4 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service - email, telephony, website live chat, Facebook, Instagram,Viber, WhatsApp, Skype, Slack, etc. Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 is #1 free client management (CRM) and customer service solution, used by 4 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service - email, telephony, website live chat, Facebook, Instagram,Viber, WhatsApp, Skype, Slack, etc. Read more about Bitrix24
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Urbest  

14
Simplifying Property Management
Urbest is a cloud-based property management solution designed to help real estate professionals manage offices, social housing, hotels, and campuses. The platform enables managers to streamline approval workflows and organize data related to descriptions, quotes, invoices, appointments, and more. Read more about Urbest
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Simplifying Property Management
Urbest is a cloud-based property management solution designed to help real estate professionals manage offices, social housing, hotels, and campuses. The platform enables managers to streamline approval workflows and organize data related to descriptions, quotes, invoices, appointments, and more. Read more about Urbest
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Simplisys Service Desk  

12
Help Desk, ITSM, service, and support management for SMBs
Simplisys Service Desk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests. Read more about Simplisys Service Desk
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Help Desk, ITSM, service, and support management for SMBs
Simplisys Service Desk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests. Read more about Simplisys Service Desk
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Messenger Communication Platform  

6
Customer Communication Platform to increase your CSAT
The Messenger Communication Platform is a web-based customer communications solution for businesses of all sizes that allows customer service teams to interact with their customers through integrated chat systems such as Facebook Messenger, WhatsApp, Apple Business Chat, Viber, and Telegram… Read more about Messenger Communication Platform
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Customer Communication Platform to increase your CSAT
The Messenger Communication Platform is a web-based customer communications solution for businesses of all sizes that allows customer service teams to interact with their customers through integrated chat systems such as Facebook Messenger, WhatsApp, Apple Business Chat, Viber, and Telegram… Read more about Messenger Communication Platform
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TeamSupport  

753
84 pts
B2B Customer Support Software
Customer Service Software built for business to business support! Improve efficiency, reduce costs, and increase customer satisfaction with TeamSupport. Read more about TeamSupport
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B2B Customer Support Software
Customer Service Software built for business to business support! Improve efficiency, reduce costs, and increase customer satisfaction with TeamSupport. Read more about TeamSupport
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Creatio CRM  

57
Boost marketing, sales and service performance!
Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management. Read more about Creatio CRM
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Boost marketing, sales and service performance!
Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management. Read more about Creatio CRM
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Kustomer  

23
Modern Customer Service Software For Customer-First Brands
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
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Modern Customer Service Software For Customer-First Brands
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
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InfoServ  

12
Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ
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Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ
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HarmonyPSA  

18
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
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The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
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C2 ATOM  

11
All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
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All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
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Kapture CRM  

7
Cloud-based CRM solution for businesses of all sizes
Kapture Service CRM is a customizable, unified platform that provides end to end customer service solutions for your business. Easily access information and deliver instantaneous responses with an AI powered inbox and automation tools to help your service teams make informed decisions on the go. Read more about Kapture CRM
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Cloud-based CRM solution for businesses of all sizes
Kapture Service CRM is a customizable, unified platform that provides end to end customer service solutions for your business. Easily access information and deliver instantaneous responses with an AI powered inbox and automation tools to help your service teams make informed decisions on the go. Read more about Kapture CRM
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Gluru AI  

4
Customer experience management with AI and machine learning
MIND is a customer experience management solution striving to create a conversational mind for business knowledge by using AI and machine learning. Read more about Gluru AI
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Customer experience management with AI and machine learning
MIND is a customer experience management solution striving to create a conversational mind for business knowledge by using AI and machine learning. Read more about Gluru AI
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KronoDesk  

4
Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
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Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
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Weclapp Cloud CRM  

1
Compact CRM solution for small businesses & freelancers
Weclapp Cloud CRM is a web-based customer relationship management (CRM) software for small and medium-sized companies to manage their contacts, leads, and customers, identify sales opportunities, and create campaigns, with tools including team chat, task management, Microsoft Outlook sync, and more… Read more about Weclapp Cloud CRM
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Compact CRM solution for small businesses & freelancers
Weclapp Cloud CRM is a web-based customer relationship management (CRM) software for small and medium-sized companies to manage their contacts, leads, and customers, identify sales opportunities, and create campaigns, with tools including team chat, task management, Microsoft Outlook sync, and more… Read more about Weclapp Cloud CRM
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ITSM 365  

0
100% customizable Service Desk for any business small or large
Out-of-the-box solution covering all your needs. Manage incidents, problems, tasks and changes. Get the approval from your users. Sign and control SLA contract. Build your configuration database & knowledge base. Read more about ITSM 365
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100% customizable Service Desk for any business small or large
Out-of-the-box solution covering all your needs. Manage incidents, problems, tasks and changes. Get the approval from your users. Sign and control SLA contract. Build your configuration database & knowledge base. Read more about ITSM 365
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