Customer Service Software in Australia

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
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149 apps

Salesforce Essentials   

180
CRM for small business
Available in Australia supporting English and 22 other languages. Learn more
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CRM for small business
Available in Australia supporting English and 22 other languages. Learn more
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LiveAgent   

723
71 pts
Great customer service starts with better help desk software
Available in Australia supporting English and 23 other languages. Learn more
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Great customer service starts with better help desk software
Available in Australia supporting English and 23 other languages. Learn more
Visit WebsiteCompare

PureCloud   

83
Mobile optimized cloud call center with multichannel routing
Available in Australia supporting English and 15 other languages. Learn more
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Mobile optimized cloud call center with multichannel routing
Available in Australia supporting English and 15 other languages. Learn more
Visit WebsiteCompare

Salesforce Service Cloud   

451
60 pts
Customer service & support software
Available in Australia supporting English and 12 other languages. Learn more
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Customer service & support software
Available in Australia supporting English and 12 other languages. Learn more
Visit WebsiteCompare

Freshdesk   

1,854
82 pts
Online Customer Support Software & Helpdesk Solution
Available in Australia supporting English and 18 other languages. Learn more
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Online Customer Support Software & Helpdesk Solution
Available in Australia supporting English and 18 other languages. Learn more
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Dixa   

17
The Customer Friendship Platform
Available in Australia supporting English language. Learn more
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The Customer Friendship Platform
Available in Australia supporting English language. Learn more
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Bold360   

23
AI-powered customer engagement platform
Available in Australia supporting English and 7 other languages. Learn more
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AI-powered customer engagement platform
Available in Australia supporting English and 7 other languages. Learn more
Visit WebsiteCompare

Front   

111
Email management software and shared inbox for teams
Available in Australia supporting English language. Learn more
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Email management software and shared inbox for teams
Available in Australia supporting English language. Learn more
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Zoho Desk   

1,582
67 pts
Industry's first context-aware Helpdesk Software
Available in Australia supporting English and 5 other languages. Learn more
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Industry's first context-aware Helpdesk Software
Available in Australia supporting English and 5 other languages. Learn more
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ManageEngine SupportCenter Plus   

9
Web based customer support
Available in Australia supporting English and 11 other languages. Learn more
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Web based customer support
Available in Australia supporting English and 11 other languages. Learn more
Visit WebsiteCompare

InGenius   

2
Call center CRM-integrated software
Available in Australia supporting English language. Learn more
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Call center CRM-integrated software
Available in Australia supporting English language. Learn more
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Help Scout   

151
Web-based help desk designed for better customer experience
Available in Australia supporting English language. Learn more
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Jira Service Desk   

238
55 pts
Simple service desk built on Jira
Available in Australia supporting English and 16 other languages. Learn more
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Simple service desk built on Jira
Available in Australia supporting English and 16 other languages. Learn more
Visit WebsiteCompare

Cayzu   

31
Cloud Based Help Desk Software That Actually Helps
Available in Australia supporting English language. Learn more
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Cloud Based Help Desk Software That Actually Helps
Available in Australia supporting English language. Learn more
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Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Available in Australia supporting English and 26 other languages. Learn more
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Available in Australia supporting English and 26 other languages. Learn more
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HelpCrunch   

137
51 pts
Customer Communication tool for Support, Marketing & Sales
Available in Australia supporting English and 9 other languages. Learn more
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Customer Communication tool for Support, Marketing & Sales
Available in Australia supporting English and 9 other languages. Learn more
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Service Creatio   

4
The Omnichannel Customer Service and Support
Available in Australia supporting English language. Learn more
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The Omnichannel Customer Service and Support
Available in Australia supporting English language. Learn more
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Pipefy   

127
The Lean management platform
Available in Australia supporting English and 4 other languages. Learn more
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The Lean management platform
Available in Australia supporting English and 4 other languages. Learn more
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HelpDesk   

1
Ticketing software for effortless customer support
Available in Australia supporting English language. Learn more
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Ticketing software for effortless customer support
Available in Australia supporting English language. Learn more
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EngageBay   

50
Integrated sales & marketing software for growing teams
Available in Australia supporting English language. Learn more
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Integrated sales & marketing software for growing teams
Available in Australia supporting English language. Learn more
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LiveChat   

928
Premium Customer Service Software for Live Chat & Help Desk
Available in Australia supporting English and 25 other languages. Learn more
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Premium Customer Service Software for Live Chat & Help Desk
Available in Australia supporting English and 25 other languages. Learn more
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Whatfix   

57
Accelerate Digital Adoption
Available in Australia supporting English and 12 other languages. Learn more
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Accelerate Digital Adoption
Available in Australia supporting English and 12 other languages. Learn more
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HelpOnClick Live Chat Software   

10
Live Chat Software and Virtual agent for SMBs
Available in Australia supporting English and 19 other languages. Learn more
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Live Chat Software and Virtual agent for SMBs
Available in Australia supporting English and 19 other languages. Learn more
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ThinkOwl   

1
AI-based customer service management solution
Available in Australia supporting English and 2 other languages. Learn more
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AI-based customer service management solution
Available in Australia supporting English and 2 other languages. Learn more
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SolarWinds Take Control   

11
Collaborative remote access solution
Available in Australia supporting English and 5 other languages. Learn more
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Collaborative remote access solution
Available in Australia supporting English and 5 other languages. Learn more
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