Customer Service Software in Germany

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
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135 apps

Zendesk   

2,523
88 pts
Service-first CRM company that builds support & sales tools
Available in Germany supporting German and 26 other languages. Learn more
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Service-first CRM company that builds support & sales tools
Available in Germany supporting English and 25 other languages. Learn more
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NICE inContact   

452
Cloud Contact Center Software
Available in Germany supporting German and 10 other languages. Learn more
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Cloud Contact Center Software
Available in Germany supporting English and 9 other languages. Learn more
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Salesforce Service Cloud   

509
87 pts
Customer Service & Field Service Management Solutions
Available in Germany supporting German and 12 other languages. Learn more
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Customer Service & Field Service Management Solutions
Available in Germany supporting English and 11 other languages. Learn more
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Help Scout   

164
95 pts
Web-based help desk designed for better customer experience
Available in Germany supporting English language. Learn more
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Web-based help desk designed for better customer experience
Available in Germany supporting English language. Learn more
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Freshdesk   

2,228
92 pts
Online helpdesk system and customer service software
Available in Germany supporting German and 24 other languages. Learn more
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Online helpdesk system and customer service software
Available in Germany supporting English and 23 other languages. Learn more
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InGenius   

5
Computer telephony integration to fuel efficiency
Available in Germany supporting English language. Learn more
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Computer telephony integration to fuel efficiency
Available in Germany supporting English language. Learn more
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Salesforce Essentials   

123
CRM for small business
Available in Germany supporting German and 22 other languages. Learn more
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CRM for small business
Available in Germany supporting English and 21 other languages. Learn more
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Gorgias   

19
Help desk and customer service solution
Available in Germany supporting English language. Learn more
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Help desk and customer service solution
Available in Germany supporting English language. Learn more
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Jira Service Management   

262
The only ITSM solution built on the Jira platform
Available in Germany supporting German and 16 other languages. Learn more
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The only ITSM solution built on the Jira platform
Available in Germany supporting English and 15 other languages. Learn more
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HappyFox   

82
Helpdesk, customer support software
Available in Germany supporting German and 21 other languages. Learn more
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Helpdesk, customer support software
Available in Germany supporting English and 20 other languages. Learn more
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elevio   

27
Self-service support & customer education platform
Available in Germany supporting German and 20 other languages. Learn more
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Self-service support & customer education platform
Available in Germany supporting English and 19 other languages. Learn more
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Front   

201
Email management software and shared inbox for teams
Available in Germany supporting English language. Learn more
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Email management software and shared inbox for teams
Available in Germany supporting English language. Learn more
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LiveAgent   

986
99 pts
Great customer service starts with better help desk software
Available in Germany supporting German and 23 other languages. Learn more
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Great customer service starts with better help desk software
Available in Germany supporting English and 22 other languages. Learn more
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Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Available in Germany supporting English language. Learn more
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Cloud Based Ticket Management & Help Desk Software
Available in Germany supporting English language. Learn more
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inSided   

7
Leading Community Platform for Customer Success & Support
Available in Germany supporting German and 16 other languages. Learn more
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Leading Community Platform for Customer Success & Support
Available in Germany supporting English and 15 other languages. Learn more
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HelpDesk   

19
Ticketing software for effortless customer support
Available in Germany supporting English language. Learn more
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Ticketing software for effortless customer support
Available in Germany supporting English language. Learn more
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Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Available in Germany supporting German and 26 other languages. Learn more
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Available in Germany supporting English and 25 other languages. Learn more
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HelpCrunch   

171
100 pts
Customer Communication tool for Support, Marketing & Sales
Available in Germany supporting German and 9 other languages. Learn more
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Customer Communication tool for Support, Marketing & Sales
Available in Germany supporting English and 8 other languages. Learn more
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EngageBay   

67
98 pts
Integrated sales & marketing software for growing teams
Available in Germany supporting English language. Learn more
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Integrated sales & marketing software for growing teams
Available in Germany supporting English language. Learn more
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Qubicles   

24
Revolutionary blockchain-powered contact center software
Available in Germany supporting English language. Learn more
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LiveChat   

1,105
Premium Customer Service Software for Live Chat & Help Desk
Available in Germany supporting German and 25 other languages. Learn more
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Premium Customer Service Software for Live Chat & Help Desk
Available in Germany supporting English and 24 other languages. Learn more
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HelpOnClick   

10
Live Chat Software and Virtual agent for SMBs
Available in Germany supporting German and 19 other languages. Learn more
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Live Chat Software and Virtual agent for SMBs
Available in Germany supporting English and 18 other languages. Learn more
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SolarWinds Take Control   

15
Collaborative remote access solution
Available in Germany supporting German and 5 other languages. Learn more
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Collaborative remote access solution
Available in Germany supporting English and 4 other languages. Learn more
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ThinkOwl   

0
Customer service powered by AI
Available in Germany supporting German and 1 other language. Learn more
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Customer service powered by AI
Available in Germany supporting English language. Learn more
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HubSpot Service Hub   

111
88 pts
Cloud-based customer service solution for firms of all sizes
Available in Germany supporting English language. Learn more
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