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Alerts/Escalation(5)
Multi-Channel Communication(5)
Social Media Integration(5)
2-Way Messaging(1)
@mentions(1)
Access Controls/Permissions(4)
Activity Dashboard(5)
Activity Tracking(2)
AI/Machine Learning(1)
Alerts/Notifications(4)
API(5)
Appointment Management(2)
Assignment Management(1)
Auto-Responders(6)
Automated Routing(5)
Automatic Call Distribution(1)
Blended Call Center(2)
Call Center Management(4)
Call Logging(2)
Call Monitoring(2)
Call Recording(2)
Call Scripting(2)
Campaign Management(2)
Canned Responses(6)
Cataloging/Categorization(3)
Chat/Messaging(5)
Chatbot(2)
Code-free Development(2)
Collaboration Tools(3)
Communication Management(3)
Configurable Workflow(2)
Contact Database(2)
Contact Management(2)
Content Management(2)
CRM(6)
Customer Database(5)
Customer Experience Management(3)
Customer History(5)
Customer Segmentation(3)
Customer Service Analytics(2)
Customer Support(2)
Customizable Branding(6)
Customizable Fields(3)
Customizable Forms(2)
Customizable Reports(2)
Customizable Templates(3)
Dashboard(2)
Data Import/Export(4)
Document Storage(2)
Drag & Drop(3)
Email Management(6)
Email Templates(3)
Engagement Tracking(2)
Event Triggered Actions(4)
Feedback Management(4)
File Sharing(6)
File Transfer(3)
Full Text Search(2)
Geotargeting(6)
Help Desk Management(4)
Inbound Call Center(2)
Interaction Tracking(5)
IT Asset Management(2)
Knowledge Base Management(5)
Lead Capture(3)
Lead Management(2)
Lead Qualification(2)
Live Chat(5)
Macros/Templated Responses(2)
Manual Dialer(2)
Mobile Access(6)
Monitoring(4)
Multi-Channel Data Collection(2)
Multi-Channel Management(3)
Multi-Language(4)
Multiple User Accounts(2)
Offline Form(6)
Outbound Call Center(2)
Performance Metrics(4)
Personalization(2)
Proactive Chat(6)
Queue Management(3)
Real Time Analytics(5)
Real Time Data(4)
Real Time Monitoring(6)
Real Time Notifications(6)
Real Time Reporting(4)
Real-Time Chat(4)
Real-time Consumer-facing Chat(6)
Reporting & Statistics(5)
Reporting/Analytics(7)
Role-Based Permissions(2)
Routing(2)
Screen Sharing(4)
Search/Filter(5)
Self Service Portal(5)
Service Level Agreement (SLA) Management(2)
Single Sign On(2)
Support Ticket Management(2)
Survey/Poll Management(2)
Surveys & Feedback(5)
Tagging(3)
Third Party Integrations(7)
Transcripts/Chat History(6)
Transfers/Routing(6)
Virtual Assistant(2)
Website Visitor Tracking(4)
Widgets(2)
Workflow Management(2)
Integrated with
Shift4Shop
Shopify(7)
Google Workspace(1)
WooCommerce(4)
1CRM(1)
Act-On(1)
ActiveCampaign(2)
ActiveDEMAND(1)
Adobe Commerce(7)
Agile CRM(2)
Airtable(1)
Akita(1)
APIANT(1)
Aritic Pinpoint(1)
Asana(2)
authorize.net(1)
AVOXI(1)
Basecamp(1)
Benchmark Email(1)
BenchmarkONE(1)
Better Proposals(1)
BigCommerce(6)
Bold BI(1)
BoomTown(2)
BugHerd(1)
Calendly(1)
Campaign Monitor(2)
Capsule(2)
ChargeDesk(1)
Chattermill(1)
Clearbit(1)
ClickUp(1)
Close(2)
CloudTalk(2)
Constant Contact(1)
CS-Cart Store Builder(2)
Customer Thermometer(1)
Cyclr(1)
Cyfe(1)
Delighted(1)
Dropbox Business(1)
Drupal(5)
elevio(1)
Evernote Teams(1)
ForceManager(1)
FreshBooks(2)
Freshdesk(2)
FullContact(2)
GetResponse(4)
GitHub(1)
Gmail(3)
Google Analytics 360(5)
Google Calendar(2)
Google Contacts(2)
Google Docs(1)
Google Drive(1)
Google Forms(2)
Google Sheets(1)
Gravity Forms(1)
Guru(1)
HappyFox Help Desk(1)
Help Desk Migration(1)
Highrise(5)
HubSpot CRM(3)
HubSpot Marketing Hub(1)
Insightly(2)
Instagram(1)
Instapage(2)
Intercom(2)
Jira(2)
JIRA Service Management(1)
Join.Me(1)
Joomla(5)
Keap(3)
Klaus(2)
Klaviyo(1)
Klipfolio(1)
Kommo(2)
Lead Gen & CRM (formerly SharpSpring)(1)
LeadMaster(2)
LeadSquared(1)
Mailchimp(5)
Meta for Business(4)
Microsoft Azure(1)
Mixpanel(1)
monday.com(1)
Morphic(1)
NetCrunch(1)
Nicereply(1)
Nimble(1)
OpenCart(3)
PayPal(1)
Pipedrive(3)
Playvox(1)
PrestaShop(5)
Process Street(1)
ProjectManager.com(2)
ProProfs Knowledge Base(3)
Quickbooks Online(1)
QuickBooks Online Advanced(1)
Rescue(1)
Retently(1)
RingCentral Contact Center(1)
RudderStack(1)
Salesflare(1)
Salesforce Sales Cloud(4)
Segment(2)
ShipStation(2)
Shopify Plus(1)
Shoplo(1)
Simplesat(1)
SITE123(2)
Slaask(1)
Slack(4)
Solvemate(1)
Squarespace(3)
Stripe(3)
SugarCRM(3)
Talkdesk(1)
TeamViewer(1)
Toky(1)
Trello(3)
Twilio(3)
Twitter/X(4)
Typeform(1)
Unbounce(1)
Upscope(1)
UserVoice(1)
Vision Helpdesk(1)
Vonage Business Communications(1)
Vtiger CRM(1)
Weebly(4)
WhatsApp(2)
Wix(5)
WordPress(6)
Wrike(1)
Xero(1)
Zapier(3)
Zendesk Sell(2)
Zendesk Suite(4)
Zluri(1)
Zoho CRM(4)
Zoho Flow(1)
Zoom Meetings(2)
Pricing model
Free(4)
Open Source(0)
Free Trial(7)
One Time License(1)
Subscription(6)
Devices supported
Mac(4)
iPad(6)
Android(6)
Linux(3)
Web-based(7)
iPhone(6)
Windows(6)
Organization types
Small Business(7)
Non Profit(5)
Large Enterprises(6)
Public Administrations(4)
Freelancers(6)
Mid Size Business(6)
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