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Features
Alerts/Escalation(6)
Status Tracking(2)
Multi-Channel Communication(6)
Social Media Integration(6)
360 Degree Feedback(1)
Access Controls/Permissions(7)
Activity Dashboard(4)
Activity Tracking(7)
Alerts/Notifications(6)
API(9)
Appointment Management(2)
Assignment Management(2)
Auto-Responders(6)
Automated Routing(3)
Automatic Call Distribution(1)
Calendar Management(3)
Call Center Management(4)
Call Monitoring(1)
Call Recording(2)
Call Reporting(1)
Call Routing(3)
Campaign Management(2)
Canned Responses(2)
Cataloging/Categorization(2)
Chat/Messaging(7)
Collaboration Tools(7)
Commenting/Notes(2)
Communication Management(6)
Computer Telephony Integration(2)
Contact Database(3)
Contact Management(5)
Content Management(3)
CRM(5)
Customer Database(6)
Customer Experience Management(2)
Customer History(4)
Customer Segmentation(2)
Customizable Branding(4)
Customizable Fields(2)
Customizable Forms(6)
Customizable Reports(3)
Customizable Templates(6)
Dashboard(2)
Data Import/Export(5)
Document Management(2)
Document Storage(3)
Drag & Drop(5)
Email Management(8)
Email Templates(6)
Employee Management(3)
Engagement Tracking(2)
Event Triggered Actions(5)
Feedback Management(5)
File Sharing(5)
File Transfer(3)
Full Text Search(2)
Geotargeting(2)
Help Desk Management(3)
Inbox Management(2)
Incident Management(2)
Interaction Tracking(7)
IT Asset Management(2)
Knowledge Base Management(7)
Lead Capture(2)
Live Chat(6)
Macros/Templated Responses(4)
Mobile Access(8)
Monitoring(4)
Multi-Language(3)
Multiple User Accounts(3)
Offline Form(3)
Performance Metrics(5)
Prioritization(4)
Proactive Chat(3)
Project Management(3)
Queue Management(4)
Quotes/Estimates(2)
Real Time Analytics(2)
Real Time Data(6)
Real Time Monitoring(5)
Real Time Notifications(6)
Real Time Reporting(2)
Real Time Updates(3)
Real-Time Chat(5)
Real-time Consumer-facing Chat(6)
Reminders(2)
Remote Access/Control(4)
Reporting & Statistics(6)
Reporting/Analytics(9)
Role-Based Permissions(4)
Routing(2)
Screen Sharing(3)
Search/Filter(7)
Self Service Portal(5)
Service Level Agreement (SLA) Management(3)
Single Sign On(5)
SSL Security(2)
Support Ticket Management(7)
Survey/Poll Management(2)
Surveys & Feedback(7)
Tagging(7)
Task Management(4)
Template Management(2)
Third Party Integrations(9)
Transcripts/Chat History(2)
Transfers/Routing(3)
Virtual Assistant(2)
Visual Analytics(3)
Website Integration(2)
Widgets(2)
Workflow Configuration(4)
Workflow Management(6)
Integrated with
Basecamp
Shopify(7)
Microsoft Outlook(4)
Google Workspace(3)
WooCommerce(4)
3CX(1)
Acefone(1)
Act-On(1)
Actiondesk(1)
ActiveCampaign(5)
ActiveDEMAND(3)
Adobe Commerce(6)
Agent.ai(2)
Agile CRM(1)
Aircall(2)
Airtable(2)
Akita(2)
Alida TXM(2)
Alumio(1)
Amazon Connect(1)
Ameyo(1)
Anypoint Platform(1)
APIANT(4)
AppFollow(3)
Aritic Pinpoint(3)
Asana(5)
AskNicely(2)
AuditShipment (1)
AVOXI(1)
Azuqua(1)
Bedrock Data(1)
BeInContact(1)
Benchmark Email(3)
BenchmarkONE(2)
Better Proposals(2)
BigCommerce(4)
Bitium(2)
Bold BI(2)
Boomi(1)
BoomTown(3)
Boost.AI(2)
Box(3)
Brevo(1)
BugHerd(3)
Built.io Flow(2)
Calendly(1)
CallHippo(2)
CallTools(1)
Campaign Monitor(4)
Capabiliti LMS(2)
Capsule(6)
Certainly(2)
Chargebee(3)
ChargeDesk(1)
Chattermill(3)
ChurnZero(2)
CircleLoop(2)
Clearbit(2)
ClickDesk(1)
ClickUp(3)
Close(2)
Cloud Elements(2)
CloudHub(1)
CloudTalk(3)
Cognito Forms(4)
CommandLink CCaaS(1)
CommandLink UCaaS(1)
Confluence(1)
Constant Contact(4)
Crowdin(2)
CS-Cart Store Builder(1)
Customer Thermometer(3)
Customer.io(2)
CustomerGauge(1)
Cyclr(2)
Cyfe(5)
DBxtra(1)
Delighted(3)
Delphi AI(1)
Dialpad(1)
Digital Assistant(2)
Docebo(1)
DocuSign(1)
Drift(1)
Dropbox Business(5)
Drupal(2)
Egnyte(3)
elevio(2)
Eloquant(1)
EnjoyHQ(1)
EvaluAgent(1)
Evernote Teams(3)
FAT FINGER(2)
Flow.ai(2)
Fonvirtual Virtual PBX(2)
ForceManager(2)
FormKeep (2)
Forms On Fire(2)
Foxit eSign(2)
FreshBooks(6)
Freshchat(2)
Freshdesk(3)
Freshdesk Success(2)
Freshsales(3)
FullContact(5)
Gainsight Digital Hub(2)
Geckoboard(2)
GetProspect(2)
GetResponse(4)
GitHub(6)
Gmail(7)
Google Analytics 360(4)
Google Calendar(5)
Google Contacts(4)
Google Docs(3)
Google Drive(4)
Google Forms(2)
Google Sheets(2)
GoTo Meeting(2)
Guru(3)
Harvest(2)
Help Desk Migration(2)
Help Scout(2)
Highrise(4)
Hootsuite(4)
HubSpot CRM(5)
HubSpot Marketing Hub(3)
Hubstaff(3)
Insightly(4)
Instabug(2)
Instapage(2)
Intercom(3)
Jira(7)
JIRA Service Management(5)
JivoChat(2)
Join.Me(3)
Joomla(3)
JustCall(3)
Keap(6)
Klaus(4)
Klipfolio(2)
Kommo(2)
Lead Gen & CRM (formerly SharpSpring)(2)
LeadMaster(5)
LeadSquared(2)
LinkedIn for Business(2)
Litmos(2)
LiveChat(2)
LogMeIn Rescue(2)
Mailchimp(7)
Mailjet(2)
Make(3)
Marketo Engage(2)
Meta for Business(6)
Microsoft Excel(3)
Microsoft Teams(2)
Miro(3)
Mixpanel(3)
NetCrunch(2)
Nicereply(3)
Nimble(3)
Northpass(2)
Okta(2)
Olark(2)
OneDrive(2)
ONEiO(2)
OpenCart(2)
Optymyze(2)
PagerDuty(3)
PandaDoc(2)
PayPal(3)
People Teams(2)
Pipedrive(7)
Pipefy(2)
Pivotal Tracker(5)
Plantt(2)
Playvox(3)
PrestaShop(2)
Process Street(2)
ProjectManager.com(2)
ProProfs Knowledge Base(3)
Quickbooks Online(4)
QuickBooks Online Advanced(3)
Retently(4)
RingCentral Contact Center(2)
Salesforce Sales Cloud(6)
Segment(2)
Shoplo(2)
Simplesat(2)
SITE123(2)
Slaask(2)
Slack(7)
Solvemate(2)
Stripe(4)
SugarCRM(3)
SurveyMonkey(3)
Talkdesk(2)
TeamViewer(2)
Trello(6)
Twilio(4)
Twitter/X(5)
Typeform(3)
Unbounce(3)
Vision Helpdesk(2)
Weebly(2)
WhatsApp(3)
Wix(2)
WordPress(6)
Workato(2)
Workflow(2)
Wrike(2)
Xero(5)
Zapier(7)
Zendesk Suite(4)
Zoho CRM(6)
Zoho Flow(2)
Zoom Meetings(3)
Pricing model
Free(5)
Open Source(0)
Free Trial(7)
One Time License(0)
Subscription(9)
Devices supported
Mac(3)
iPad(7)
Android(8)
Linux(2)
Web-based(9)
iPhone(7)
Windows(4)
Organization types
Small Business(8)
Non Profit(7)
Large Enterprises(7)
Public Administrations(7)
Freelancers(7)
Mid Size Business(8)
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Complete CRM for sales, marketing, and operations
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A single place for team communication and workflows
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Online helpdesk system and customer service software
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Customer service software that boosts online sales.
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Design and automate business workflows in minutes.
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Unified customer service platform
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22
Communication and workflow management software
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14
Customer support help desk software
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6
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Live chat for customer support
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