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Features
Alerts/Escalation(6)
Multi-Channel Communication(6)
Social Media Integration(6)
Access Controls/Permissions(5)
Account Alerts(2)
Activity Dashboard(7)
Activity Tracking(5)
Alerts/Notifications(6)
API(7)
Appointment Management(5)
Assignment Management(3)
Auto-Responders(5)
Automated Routing(6)
Automatic Call Distribution(3)
Blended Call Center(2)
Calendar Management(2)
Call Center Management(5)
Call Logging(3)
Call Monitoring(4)
Call Recording(4)
Call Routing(3)
Call Scripting(2)
Campaign Management(3)
Canned Responses(5)
Cataloging/Categorization(5)
Chat/Messaging(7)
Chatbot(2)
Client Portal(2)
Code-free Development(2)
Collaboration Tools(6)
Commenting/Notes(2)
Communication Management(7)
Computer Telephony Integration(2)
Configurable Workflow(3)
Contact Database(4)
Contact Management(6)
Content Management(3)
CRM(6)
Customer Database(7)
Customer Experience Management(5)
Customer History(7)
Customer Segmentation(7)
Customer Service Analytics(5)
Customer Support(5)
Customizable Branding(7)
Customizable Fields(5)
Customizable Forms(4)
Customizable Reports(4)
Customizable Templates(7)
Dashboard(3)
Data Import/Export(5)
Document Storage(4)
Drag & Drop(6)
Email Management(6)
Email Marketing(2)
Email Templates(6)
Employee Management(3)
Engagement Tracking(4)
Event Triggered Actions(6)
Feedback Management(5)
File Sharing(5)
File Transfer(3)
Full Text Search(3)
Geotargeting(5)
Help Desk Management(3)
Inbox Management(3)
Interaction Tracking(7)
Knowledge Base Management(7)
Knowledge Management(6)
Lead Capture(3)
Lead Management(3)
Lead Qualification(3)
Live Chat(7)
Macros/Templated Responses(4)
Mobile Access(7)
Monitoring(4)
Multi-Language(6)
Multiple User Accounts(3)
Offline Form(5)
Performance Metrics(7)
Predictive Analytics(4)
Prioritization(4)
Proactive Chat(5)
Project Management(3)
Queue Management(6)
Real Time Analytics(6)
Real Time Data(5)
Real Time Monitoring(5)
Real Time Notifications(7)
Real Time Reporting(5)
Real Time Updates(3)
Real-Time Chat(5)
Real-time Consumer-facing Chat(6)
Reminders(3)
Reporting & Statistics(7)
Reporting/Analytics(7)
Role-Based Permissions(5)
Routing(5)
Rules-Based Workflow(3)
Sales Pipeline Management(3)
Screen Sharing(3)
Search/Filter(5)
Self Service Portal(7)
Service Level Agreement (SLA) Management(3)
Single Sign On(4)
Support Ticket Management(5)
Support Ticket Tracking(3)
Survey/Poll Management(3)
Surveys & Feedback(6)
Tagging(6)
Task Management(5)
Template Management(3)
Third Party Integrations(7)
Transcripts/Chat History(5)
Transfers/Routing(5)
Visual Analytics(3)
Website Visitor Tracking(4)
Workflow Management(5)
Integrated with
Instapage
Shopify(6)
Google Workspace(2)
WooCommerce(5)
123FormBuilder(2)
3CLogic(2)
3CX(3)
Acefone(3)
Act-On(3)
Actiondesk(2)
ActiveCampaign(4)
ActiveDEMAND(4)
Adobe Commerce(5)
Agent.ai(2)
Agile CRM(1)
Aircall(3)
Airtable(3)
Akita(2)
Alida TXM(2)
Alumio(1)
Amazon Connect(2)
Anypoint Platform(2)
APIANT(4)
AppFollow(3)
APPSeCONNECT(1)
Aritic Pinpoint(4)
Asana(4)
AskNicely(3)
AuditShipment (1)
AVOXI(3)
Azuqua(2)
Basecamp(2)
Bedrock Data(3)
BeInContact(2)
Benchmark Email(4)
BenchmarkONE(2)
Better Proposals(2)
BigCommerce(5)
Bitium(3)
Bold BI(2)
Boomi(2)
BoomTown(2)
Boost.AI(2)
Box(3)
Brevo(2)
BugHerd(3)
Built.io Flow(3)
Calendly(3)
CallHippo(3)
Campaign Monitor(4)
Capsule(3)
Certainly(3)
Chargebee(3)
ChargeDesk(2)
Chattermill(3)
ChurnZero(3)
CircleLoop(1)
Clearbit(1)
ClicData(2)
ClickDesk(2)
ClickUp(1)
Close(2)
Cloud Elements(3)
CloudHub(2)
CloudTalk(5)
Cognito Forms(3)
CommandLink CCaaS(2)
CommandLink UCaaS(2)
Constant Contact(4)
Crowdin(2)
Customer Thermometer(3)
Customer.io(1)
Cyclr(4)
Cyfe(5)
daisee(2)
DBxtra(2)
Delighted(3)
Delphi AI(2)
Dialpad(2)
Digital Assistant(3)
Docebo(2)
Drift(3)
Dropbox Business(4)
Drupal(4)
Dynamics 365(1)
Egnyte(2)
elevio(3)
EnjoyHQ(2)
EvaluAgent(3)
Evernote Teams(2)
FAT FINGER(3)
Five9(3)
Fivetran(4)
Flow.ai(2)
Flowgear(2)
Fonvirtual Virtual PBX(2)
ForceManager(3)
FormKeep (3)
FreshBooks(4)
Freshchat(2)
Freshdesk(3)
Freshdesk Success(3)
FullContact(4)
FullStory(2)
Gainsight Digital Hub(2)
Gainsight PX(2)
Geckoboard(3)
GetResponse(3)
GitHub(2)
Gmail(5)
Google Analytics 360(5)
Google Calendar(3)
Google Contacts(3)
Google Drive(3)
Google Forms(3)
Grow(4)
Guru(4)
HappyFox Chat(2)
HappyFox Help Desk(2)
Help Desk Migration(2)
HelpOnClick(3)
Helpshift(2)
Highrise(3)
Hootsuite(3)
HubSpot CRM(2)
HubSpot Marketing Hub(3)
Insightly(2)
Instabug(2)
Instagram(2)
Intercom(4)
iorad(3)
Jira(4)
JIRA Service Management(4)
JivoChat(2)
Join.Me(2)
Joomla(4)
Jotform(3)
JustCall(2)
Keap(4)
Kixie PowerCall(2)
Klaus(3)
Klipfolio(4)
Kommo(2)
Lead Gen & CRM (formerly SharpSpring)(3)
LeadMaster(3)
LeadSquared(4)
Lessonly (2)
Litmos(3)
LiveChat(3)
LoginRadius(3)
MaestroQA(2)
Mailchimp(6)
Mailjet(2)
Make(3)
Meta for Business(5)
Microsoft Excel(2)
Microsoft Teams(2)
Miro(2)
Mixpanel(2)
monday.com(2)
Mule ESB(2)
NetCrunch(2)
Nicereply(2)
Nimble(2)
Northpass(2)
NUACOM(2)
Okta(2)
Olark(3)
ONEiO(3)
OneLogin(3)
OpenCart(2)
Operations Hub(3)
PandaDoc(2)
Pipedrive(4)
Pipefy(3)
Pivotal Tracker(2)
Plantt(3)
Playvox(4)
Plecto(3)
PrestaShop(4)
Process Street(3)
ProjectManager.com(3)
ProProfs Knowledge Base(3)
Qualtrics CoreXM(3)
Qualtrics EmployeeXM(2)
Quantive(3)
Quickbooks Online(2)
QuickBooks Online Advanced(2)
Quip(2)
Radiance Commerce(2)
Rescue(3)
Retently(4)
RingCentral Contact Center(2)
Ringover(4)
Rippling(3)
Robly(2)
RudderStack(4)
Salesforce Sales Cloud(5)
Salesforce Service Cloud(2)
ScrumGenius(2)
Segment(5)
Shift4Shop(2)
Shoplo(5)
Simplesat(3)
Sisense(4)
SITE123(2)
Slaask(3)
Slack(6)
Solvemate(3)
Squarespace(5)
Squaretalk(3)
Squirro(2)
Stella Connect(2)
Stripe(3)
SugarCRM(3)
SurveyMonkey(4)
Talkdesk(4)
TeamViewer(3)
Textline(2)
Time Doctor(3)
Toky(3)
Tonkean(3)
Tray.io(3)
Trelica(4)
Trello(6)
Trustpilot(2)
Twilio(4)
Twitter(4)
Typeform(2)
Unbounce(4)
Upcall(2)
Upscope(3)
Userlike(3)
UserVoice(2)
VICIdial(2)
Weebly(3)
WhatsApp(3)
Wix(4)
WordPress(7)
Workativ Assistant(2)
Workato(3)
Workflow(3)
Wrike(3)
XCALLY(3)
xMatters(2)
Zapier(6)
Zendesk Sell(2)
Zendesk Suite(3)
Zluri(3)
Zoho Analytics(3)
Zoho CRM(3)
Zoho Flow(3)
Zoom Meetings(6)
Pricing model
Free(4)
Open Source(0)
Free Trial(7)
One Time License(0)
Subscription(6)
Devices supported
Mac(2)
iPad(7)
Android(7)
Linux(0)
Web-based(7)
iPhone(7)
Windows(2)
Organization types
Small Business(7)
Non Profit(7)
Large Enterprises(7)
Public Administrations(6)
Freelancers(5)
Mid Size Business(7)
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