Best Customer Service Apps Integrated with Microsoft 365

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
16 apps

JIRA Service Management   

262
The only ITSM solution built on the Jira platform
Integrates with Microsoft 365, Goverlan Reach, Zoho Assist, … Learn more
Visit WebsiteAdd to compareCompareRemove app
The only ITSM solution built on the Jira platform
Integrates with Microsoft 365, Goverlan Reach, Zoho Assist, … Learn more
Visit WebsiteCompare

Front   

203
Email management software and shared inbox for teams
Integrates with Microsoft 365, PieSync, Twilio, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Email management software and shared inbox for teams
Integrates with Microsoft 365, PieSync, Twilio, … Learn more
Visit WebsiteCompare

Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Integrates with Microsoft 365, Twilio, Google Workspace, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Integrates with Microsoft 365, Twilio, Google Workspace, … Learn more
Visit WebsiteCompare

Bitrix24   

458
100% free CRM, collaboration and communication tool suite
Integrates with Microsoft 365, ISL Light Remote Desktop, Xero, … Learn more
Visit WebsiteAdd to compareCompareRemove app
100% free CRM, collaboration and communication tool suite
Integrates with Microsoft 365, ISL Light Remote Desktop, Xero, … Learn more
Visit WebsiteCompare

Avochato   

128
SMS texting and live chat for sales, support & ops teams
Integrates with Microsoft 365, Salesforce Sales Cloud, Cognito Forms, … Learn more
Visit WebsiteAdd to compareCompareRemove app
SMS texting and live chat for sales, support & ops teams
Integrates with Microsoft 365, Salesforce Sales Cloud, Cognito Forms, … Learn more
Visit WebsiteCompare

Vivantio   

163
Flexible Software. Focused Service.
Integrates with Microsoft 365, Jira, Gmail, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Flexible Software. Focused Service.
Integrates with Microsoft 365, Jira, Gmail, … Learn more
Visit WebsiteCompare

SuperOffice CRM  

123
84 pts
CRM software for sales, marketing & customer service teams
Integrates with Microsoft 365, Google Workspace, Dixa, … Learn more
Learn moreAdd to compareCompareRemove app
CRM software for sales, marketing & customer service teams
Integrates with Microsoft 365, Google Workspace, Dixa, … Learn more
Learn moreCompare

HaloPSA  

15
HaloPSA brings everything an MSP needs into one location.
Integrates with Microsoft 365, Xero, Google Workspace, … Learn more
Learn moreAdd to compareCompareRemove app
HaloPSA brings everything an MSP needs into one location.
Integrates with Microsoft 365, Xero, Google Workspace, … Learn more
Learn moreCompare

Simplisys Service Desk  

13
Help Desk, ITSM, service, and support management for SMBs
Integrates with Microsoft 365, Dropbox Business, Gmail. Learn more
Learn moreAdd to compareCompareRemove app
Learn moreCompare

Vozy  

2
Voice AI platform for enterprises
Integrates with Microsoft 365, Google Workspace, Salesforce Sales Cloud, … Learn more
Learn moreAdd to compareCompareRemove app
Voice AI platform for enterprises
Integrates with Microsoft 365, Google Workspace, Salesforce Sales Cloud, … Learn more
Learn moreCompare

TeamSupport  

790
94 pts
B2B Customer Support Software
Integrates with Microsoft 365, Beanstalk, Jira, … Learn more
Learn moreAdd to compareCompareRemove app
B2B Customer Support Software
Integrates with Microsoft 365, Beanstalk, Jira, … Learn more
Learn moreCompare

FluentStream  

64
A cloud-based business phone service
Integrates with Microsoft 365, Google Workspace, Salesforce Sales Cloud, … Learn more
Learn moreAdd to compareCompareRemove app
A cloud-based business phone service
Integrates with Microsoft 365, Google Workspace, Salesforce Sales Cloud, … Learn more
Learn moreCompare

ConvergeHub  

24
Sales, marketing, customer service & billing CRM for SMBs
Integrates with Microsoft 365, Xero, PieSync, … Learn more
Learn moreAdd to compareCompareRemove app
Learn moreCompare

Weclapp  

2
Compact CRM solution for small businesses & freelancers
Integrates with Microsoft 365, PieSync, Wordpress, … Learn more
Learn moreAdd to compareCompareRemove app
Compact CRM solution for small businesses & freelancers
Integrates with Microsoft 365, PieSync, Wordpress, … Learn more
Learn moreCompare

KronoDesk  

4
Powerful help desk & service management software
Integrates with Microsoft 365, SpiraPlan, SpiraTest, … Learn more
Learn moreAdd to compareCompareRemove app
Powerful help desk & service management software
Integrates with Microsoft 365, SpiraPlan, SpiraTest, … Learn more
Learn moreCompare

Apptivo  

0
CRM for managing customer accounts
Integrates with Microsoft 365, Xero, PieSync, … Learn more
Learn moreAdd to compareCompareRemove app
CRM for managing customer accounts
Integrates with Microsoft 365, Xero, PieSync, … Learn more
Learn moreCompare
Filter by
Customer rating