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Front   

101
Email management software and shared inbox for teams
Front provides a simple way for teams to manage email inboxes (sales@, support@, etc), chat, social media, SMS messages in a single collaborative platform. Read more about Front
Email management software and shared inbox for teams
Front provides a simple way for teams to manage email inboxes (sales@, support@, etc), chat, social media, SMS messages in a single collaborative platform. Read more about Front

TeamSupport   

714
B2B Customer Support Software
Customer support built for business to business. Improve customer relationships with full company visibility, parent-child relationships, and SLA management. Collaboration tools and native integrations streamline communication while improving efficiency, and visual support provides needed clarity. Read more about TeamSupport
B2B Customer Support Software
Customer support built for business to business. Improve customer relationships with full company visibility, parent-child relationships, and SLA management. Collaboration tools and native integrations streamline communication while improving efficiency, and visual support provides needed clarity. Read more about TeamSupport

Salesforce Service Cloud   

435
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Salesforce Essentials   

176
CRM for small business
Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more. Read more about Salesforce Essentials
CRM for small business
Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more. Read more about Salesforce Essentials

Zoho Desk   

1,554
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support. Read more about Zoho Desk

Dixa   

17
The Customer Friendship Platform
Dixa offers next-gen customer support software so you can engage with your customers everywhere from one platform. Start delivering personalized customer support today. Read more about Dixa
The Customer Friendship Platform
Dixa offers next-gen customer support software so you can engage with your customers everywhere from one platform. Start delivering personalized customer support today. Read more about Dixa

Cayzu   

31
Help desk ticket & customer service software
Never miss another ticket again! Keep your employees accountable to the ultimate boss: your customers. Easy to use help desk software to make your customer support more efficient. Read more about Cayzu
Help desk ticket & customer service software
Never miss another ticket again! Keep your employees accountable to the ultimate boss: your customers. Easy to use help desk software to make your customer support more efficient. Read more about Cayzu

Vision Helpdesk   

27
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more.. Read more about Vision Helpdesk
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more.. Read more about Vision Helpdesk

Freshdesk   

1,600
Online Customer Support Software & Helpdesk Solution
Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with gamification, automation, and is free for up to three agents. Read more about Freshdesk
Online Customer Support Software & Helpdesk Solution
Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with gamification, automation, and is free for up to three agents. Read more about Freshdesk

LiveAgent   

686
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent

MyTalk   

3
Online community builder for businesses, schools & sports
MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, build a community, answer FAQs, optimize their SEO, gather feedback, and more. Read more about MyTalk
Online community builder for businesses, schools & sports
MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, build a community, answer FAQs, optimize their SEO, gather feedback, and more. Read more about MyTalk

bpm'online studio   

74
Intelligent platform for business process management
Bpm’online studio is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations. Read more about bpm'online studio
Intelligent platform for business process management
Bpm’online studio is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations. Read more about bpm'online studio

LiveChat   

838
Premium Customer Service Software for Live Chat & Help Desk
LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat
Premium Customer Service Software for Live Chat & Help Desk
LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat

eCustomerService   

13
Cloud customer service software to create happy customers
Founded in 1999, Giva builds happy customer support relationships while helping to grow loyalty and revenue. We enable any organization to be more reliable, flexible, and scalable. Our reports and dashboards help you take action to increase customer retention and satisfaction. Read more about eCustomerService
Cloud customer service software to create happy customers
Founded in 1999, Giva builds happy customer support relationships while helping to grow loyalty and revenue. We enable any organization to be more reliable, flexible, and scalable. Our reports and dashboards help you take action to increase customer retention and satisfaction. Read more about eCustomerService

Whatfix   

57
Accelerate Digital Adoption
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives digital adoption and user enablement to enhance productivity and engagement. Read more about Whatfix
Accelerate Digital Adoption
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives digital adoption and user enablement to enhance productivity and engagement. Read more about Whatfix

HelpOnClick Live Chat Software   

10
Live Chat Software and Virtual agent for SMBs
HelpOnClick Live Chat software helps website owners increase sales and improve customer service providing timely online help to their customers. Read more about HelpOnClick Live Chat Software
Live Chat Software and Virtual agent for SMBs
HelpOnClick Live Chat software helps website owners increase sales and improve customer service providing timely online help to their customers. Read more about HelpOnClick Live Chat Software

Jira Service Desk   

223
Simple service desk built on Jira
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.
Simple service desk built on Jira
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.

Zendesk   

2,085
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Shelf   

44
Knowing Made Easy
Shelf is an Intelligent knowledge management platform for contact centers and help desks that makes finding, maintaining and updating critical knowledge easy. Read more about Shelf
Knowing Made Easy
Shelf is an Intelligent knowledge management platform for contact centers and help desks that makes finding, maintaining and updating critical knowledge easy. Read more about Shelf

Bitrix24   

348
100% free CRM, collaboration and communication tool suite
Bitrix24 is #1 free client management (CRM) and customer service solution, used by 4 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service - email, telephony, website ive chat, Facebook, Instagram,Viber, WhatsApp, Skype, Slack, etc. Read more about Bitrix24
100% free CRM, collaboration and communication tool suite
Bitrix24 is #1 free client management (CRM) and customer service solution, used by 4 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service - email, telephony, website ive chat, Facebook, Instagram,Viber, WhatsApp, Skype, Slack, etc. Read more about Bitrix24

Agile CRM   

319
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM

HarmonyPSA   

17
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources

contactSPACE  

4
Intuitive cloud contact center software solution
contactSPACE is a cloud contact centre software solution offering tools for multichannel communication, campaign creation, performance monitoring, efficient dialling, and more. Read more about contactSPACE
Intuitive cloud contact center software solution
contactSPACE is a cloud contact centre software solution offering tools for multichannel communication, campaign creation, performance monitoring, efficient dialling, and more. Read more about contactSPACE

Dimelo  

2
Unified management tool for customer service conversations
RingCentral Engage best suited for companies with a minimum of 100 employees. Dimelo, a RingCentral company is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
Unified management tool for customer service conversations
RingCentral Engage best suited for companies with a minimum of 100 employees. Dimelo, a RingCentral company is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo

Help Scout  

143
Web-based help desk designed for better customer experience
Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools. Read more about Help Scout
Web-based help desk designed for better customer experience
Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools. Read more about Help Scout
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