Customer Support Software

Best Comparison List of Vendor Applications & Tools
Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
18 apps

Bold360   

6
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
Visit WebsiteAdd to compareCompareRemove app
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
Visit WebsiteCompare

TeamSupport   

710
B2B Customer Support Software
Customer support built for business to business. Improve customer relationships with full company visibility, parent-child relationships, and SLA management. Collaboration tools and native integrations streamline communication while improving efficiency, and visual support provides needed clarity. Read more about TeamSupport
Visit WebsiteAdd to compareCompareRemove app
B2B Customer Support Software
Customer support built for business to business. Improve customer relationships with full company visibility, parent-child relationships, and SLA management. Collaboration tools and native integrations streamline communication while improving efficiency, and visual support provides needed clarity. Read more about TeamSupport
Visit WebsiteCompare

Freshdesk   

1,598
Online Customer Support Software & Helpdesk Solution
Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with gamification, automation, and is free for up to three agents. Read more about Freshdesk
Visit WebsiteAdd to compareCompareRemove app
Online Customer Support Software & Helpdesk Solution
Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with gamification, automation, and is free for up to three agents. Read more about Freshdesk
Visit WebsiteCompare

Salesforce Service Cloud   

396
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Visit WebsiteAdd to compareCompareRemove app
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Visit WebsiteCompare

Zoho Desk   

1,508
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support. Read more about Zoho Desk
Visit WebsiteAdd to compareCompareRemove app
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support. Read more about Zoho Desk
Visit WebsiteCompare

Avochato   

114
SMS messaging for sales, support & operations teams
Avochato is an SMS/text messaging solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers. Read more about Avochato
Visit WebsiteAdd to compareCompareRemove app
SMS messaging for sales, support & operations teams
Avochato is an SMS/text messaging solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers. Read more about Avochato
Visit WebsiteCompare

LiveAgent   

620
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
Visit WebsiteAdd to compareCompareRemove app
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
Visit WebsiteCompare

Front   

97
Email management software and shared inbox for teams
Front provides a simple way for teams to manage email inboxes (sales@, support@, etc), chat, social media, SMS messages in a single collaborative platform. Read more about Front
Visit WebsiteAdd to compareCompareRemove app
Email management software and shared inbox for teams
Front provides a simple way for teams to manage email inboxes (sales@, support@, etc), chat, social media, SMS messages in a single collaborative platform. Read more about Front
Visit WebsiteCompare

Zendesk   

1,856
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Visit WebsiteAdd to compareCompareRemove app
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Visit WebsiteCompare

HarmonyPSA   

17
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
Visit WebsiteAdd to compareCompareRemove app
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
Visit WebsiteCompare

Dimelo  

1
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
Learn moreAdd to compareCompareRemove app
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
Learn moreCompare

Tenfold  

146
Have better customer conversations
Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data. Read more about Tenfold
Learn moreAdd to compareCompareRemove app
Have better customer conversations
Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data. Read more about Tenfold
Learn moreCompare

Teckst  

30
Customer service texting platform
Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more… Read more about Teckst
Learn moreAdd to compareCompareRemove app
Customer service texting platform
Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more… Read more about Teckst
Learn moreCompare

Agiloft  

26
Helpdesk solution
Agiloft supports out-of-the box solutions for customer support, internal helpdesk, contract management, workflow & BPM, ITL & ITSM, change management, & more. Read more about Agiloft
Learn moreAdd to compareCompareRemove app
Helpdesk solution
Agiloft supports out-of-the box solutions for customer support, internal helpdesk, contract management, workflow & BPM, ITL & ITSM, change management, & more. Read more about Agiloft
Learn moreCompare

Deskpro  

30
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.
Learn moreAdd to compareCompareRemove app
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.
Learn moreCompare

Conversocial  

8
The Digital Care Platform for Social Messaging.
Conversocial is a leading customer engagement platform for today’s digital customer. Delivering a unified approach to a new generation of customer care, Conversocial enables hundreds of global brands including Google, Tesco and Hertz to ensure they are supporting in-the-moment resolution, at scale,… Read more about Conversocial
Learn moreAdd to compareCompareRemove app
The Digital Care Platform for Social Messaging.
Conversocial is a leading customer engagement platform for today’s digital customer. Delivering a unified approach to a new generation of customer care, Conversocial enables hundreds of global brands including Google, Tesco and Hertz to ensure they are supporting in-the-moment resolution, at scale,… Read more about Conversocial
Learn moreCompare

Helprace  

6
All-in-one customer service solution
All-in-one customer support solution. Support multiple channels with a ticketing system, feedback, internal or external support portals. Read more about Helprace
Learn moreAdd to compareCompareRemove app
All-in-one customer service solution
All-in-one customer support solution. Support multiple channels with a ticketing system, feedback, internal or external support portals. Read more about Helprace
Learn moreCompare

UserEcho  

1
Interactive customer support & feedback community
UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services. Read more about UserEcho
Learn moreAdd to compareCompareRemove app
Interactive customer support & feedback community
UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services. Read more about UserEcho
Learn moreCompare
Filter by
Customer rating