Customer Support Software

Best Comparison List of Vendor Applications & Tools
Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Features
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
23 apps

PureCloud   

74
Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud

Zoho Desk   

1,508
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support. Read more about Zoho Desk

LiveAgent   

620
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent

InGenius   

1
Call center CRM-integrated software
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius
Call center CRM-integrated software
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius

CloudTalk   

57
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk

CrazyCall   

31
Calling App for Customer Service Teams, Call Center & Sales
Calling App for Customer Service Teams, Call Center & Sales Teams accessible within your browser. CrazyCall requires no installation process and it takes less than 5 minutes to get started. Plus, it offers an IVR, call recordings, phone numbers from 75+ countries, Auto Dialer, and much more!… Read more about CrazyCall
Calling App for Customer Service Teams, Call Center & Sales
Calling App for Customer Service Teams, Call Center & Sales Teams accessible within your browser. CrazyCall requires no installation process and it takes less than 5 minutes to get started. Plus, it offers an IVR, call recordings, phone numbers from 75+ countries, Auto Dialer, and much more!… Read more about CrazyCall

UJET   

47
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET

FluentStream   

56
A cloud-based business phone service
FluentStream Technologies provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations. Read more about FluentStream
A cloud-based business phone service
FluentStream Technologies provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations. Read more about FluentStream

Freshcaller  

9
Cloud call center for customer support & sales
Freshcaller is a cloud call center & global phone system for every type of business that helps improve customer engagement and collaboration with internal teams. Read more about Freshcaller
Cloud call center for customer support & sales
Freshcaller is a cloud call center & global phone system for every type of business that helps improve customer engagement and collaboration with internal teams. Read more about Freshcaller

contactSPACE  

4
Intuitive cloud contact center software solution
contactSPACE is a cloud contact centre software solution offering tools for multichannel communication, campaign creation, performance monitoring, efficient dialling, and more. Read more about contactSPACE
Intuitive cloud contact center software solution
contactSPACE is a cloud contact centre software solution offering tools for multichannel communication, campaign creation, performance monitoring, efficient dialling, and more. Read more about contactSPACE

OBI Engage  

0
Social media management for customer service & engagement
OBI Engage is a cloud-based solution, which helps businesses automate processes related to customer support and social media management across digital channels to increase customer engagement. It lets users monitor social mentions across the web & take action to improve brand loyalty. Read more about OBI Engage
Social media management for customer service & engagement
OBI Engage is a cloud-based solution, which helps businesses automate processes related to customer support and social media management across digital channels to increase customer engagement. It lets users monitor social mentions across the web & take action to improve brand loyalty. Read more about OBI Engage

Five9  

347
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9

Yonyx  

88
Decision tree driven Interactive guides for customer service
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Read more about Yonyx
Decision tree driven Interactive guides for customer service
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Read more about Yonyx

Zingtree  

74
Build your own question & answer style troubleshooters
Zingtree is a toolkit that enables the creation of troubleshooters, agent scripts and interactive decision trees, perfect for customer support & contact centers. Read more about Zingtree
Build your own question & answer style troubleshooters
Zingtree is a toolkit that enables the creation of troubleshooters, agent scripts and interactive decision trees, perfect for customer support & contact centers. Read more about Zingtree

NABD System  

38
Omnichannel Customer support & Help Desk software-FREE PLAN
Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social… Read more about NABD Systemmedia, chat, mobile apps). NABD is the only solution with a FULL functional FREE plan suited for most businesses.
Omnichannel Customer support & Help Desk software-FREE PLAN
Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social… Read more about NABD Systemmedia, chat, mobile apps). NABD is the only solution with a FULL functional FREE plan suited for most businesses.

Deskpro  

30
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

Vocalcom  

19
Omnichannel Cloud Contact Center Solutions
The Vocalcom Cloud contact center has literally changed the way companies interact with their customers, simply by making world-class technology accessible to any company regardless of size, location, budget or IT expertise. Whether your business requires inbound, advanced outbound capabilities, or full multichannel customer service solution, we pro… Read more about Vocalcomvide you with a complete set of tools to engage with your customers across any channels and increase sales — Vocalcom contact center software equips already 3.500+ businesses of all sizes with an entirely new view into customer relationships so agents can effortlessly deliver personalized service and enrich the entire customer experience. Here's the Key to turn your contact center into a profit center. it has best-in-class capabilities delivered with simplicity to power faster customer service while reducing operational costs through efficiency gains.
Omnichannel Cloud Contact Center Solutions
The Vocalcom Cloud contact center has literally changed the way companies interact with their customers, simply by making world-class technology accessible to any company regardless of size, location, budget or IT expertise. Whether your business requires inbound, advanced outbound capabilities, or full multichannel customer service solution, we pro… Read more about Vocalcomvide you with a complete set of tools to engage with your customers across any channels and increase sales — Vocalcom contact center software equips already 3.500+ businesses of all sizes with an entirely new view into customer relationships so agents can effortlessly deliver personalized service and enrich the entire customer experience. Here's the Key to turn your contact center into a profit center. it has best-in-class capabilities delivered with simplicity to power faster customer service while reducing operational costs through efficiency gains.

Kapture CRM  

6
Cloud-based CRM solution for businesses of all sizes
Kapture Support CRM is a diverse platform for support agents to provide prompt solutions to all customer queries. Ensure that all customer queries are converted into tickets and are attended to with an efficient escalation matrix for a smooth workflow without backlogs. Read more about Kapture CRM
Cloud-based CRM solution for businesses of all sizes
Kapture Support CRM is a diverse platform for support agents to provide prompt solutions to all customer queries. Ensure that all customer queries are converted into tickets and are attended to with an efficient escalation matrix for a smooth workflow without backlogs. Read more about Kapture CRM

FuseDesk  

4
Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft
FuseDesk is the Help Desk, Messaging, and Support Ticketing System for Your Keap or Infusionsoft App! FuseDesk was built specifically for and deeply integrates Keap/Infusionsoft allowing your team to easily handle sales and support by email, live chat, phone, and message, and more!… Read more about FuseDesk
Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft
FuseDesk is the Help Desk, Messaging, and Support Ticketing System for Your Keap or Infusionsoft App! FuseDesk was built specifically for and deeply integrates Keap/Infusionsoft allowing your team to easily handle sales and support by email, live chat, phone, and message, and more!… Read more about FuseDesk

Xperience  

1
Cloud-based contact center solution
Altitude Xperience is a cloud-based contact center solution that provides real-time​ analytics support to campaign managers. Read more about Xperience
Cloud-based contact center solution
Altitude Xperience is a cloud-based contact center solution that provides real-time​ analytics support to campaign managers. Read more about Xperience

Akio  

0
Multi-channel customer interaction management platform
Akio.CX is unified multi-channel customer interaction tool designed to facilitate web, voice, written & mobile exchanges between customers & customer service teams. Read more about Akio
Multi-channel customer interaction management platform
Akio.CX is unified multi-channel customer interaction tool designed to facilitate web, voice, written & mobile exchanges between customers & customer service teams. Read more about Akio

Gladly  

0
Gladly is a Cloud-based customer service platform
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface. Read more about Gladly
Gladly is a Cloud-based customer service platform
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface. Read more about Gladly

Ottspott  

0
Phone platform for G Suite and Slack
Use CRM, chat and ticketing integrations to improve customer service. Read more about Ottspott
Phone platform for G Suite and Slack
Use CRM, chat and ticketing integrations to improve customer service. Read more about Ottspott
Filter by
Customer rating