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Customer Support Software with Contact Management

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TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

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TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy.

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.

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Front logo
4.6
(260)

How 8,000+ companies streamline customer communication.

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Front is customer support software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a web-based contact management and customer support solution. It helps businesses manage customer interactions from one cloud-based platform. LiveAgent's help desk solution is a leader in building strong customer relationships.

Start with a 30-Day free trial, no credit card required.

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Intercom logo
4.5
(1K)

Making internet business personal

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Intercom is redefining how businesses support their customers using powerful messaging and automation

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Birdeye logo
4.7
(644)

#1 most trusted reputation and customer experience platform

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Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets.

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Tidio logo
4.7
(445)

Communicator for businesses. live chat, messenger and email

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Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

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Smartsupp logo
4.6
(342)

Smartsupp–Live Chat, Chatbots, and Video Recordings

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Smartsupp provides conversation management tools all the way through to AI. It delivers a multichannel customer support platform with live chat, chatbots, video recordings, and all of the customer care tools you will ever likely need to deliver consistent and outstanding website visitor assistance.

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

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Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

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Textline logo
4.9
(166)

Cloud-based plug-and-play text messaging software

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Textline is a plug-and-play text messaging software designed to help businesses securely communicate with clients using various phone numbers. The Health Insurance Portability and Accountability Act (HIPAA)-compliant platform enables healthcare providers to obtain, document, and store patient consent using built-in automation capabilities.

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HelpCrunch logo
4.8
(183)

Customer Communication tool for support, marketing & sales

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HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales.
Increase conversions and sales, improve support, and grow faster with HelpCrunch.
Features:
- Live Chat
- Chatbot
- Email Marketing
- Help Desk
- Knowledge Base
- Popups
Try HelpCrunch for free!

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Help Scout logo
4.6
(207)

Deliver world-class support from one easy-to-use platform.

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Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible.

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TenFold logo
4.7
(151)

Have better customer conversations

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Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

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Issuetrak logo
4.6
(187)

Report. Resolve. Relax. It starts with Issuetrak.

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Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard!

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Supportbench logo
4.9
(97)

Supportbench: AI-Powered Enterprise Support Mastery

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Supportbench revolutionizes customer support with AI-driven features. Seamlessly manage tickets, utilize dynamic SLAs, and engage users with ChatGPT bots. Deliver unmatched value and personalized experiences, making support teams the heroes of their organizations.

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Tiledesk logo
4.5
(147)

Conversational Automation Made Easy

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Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.

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Vivantio logo
4.3
(177)

Flexible Software. Focused Service.

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Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.

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ServiceNow Customer Service Management logo
4.3
(145)

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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FreeAgent CRM logo
4.7
(72)

Powerful, easy-to-use CRM your whole team will love.

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FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actually love.

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LiveHelpNow logo
4.6
(73)

Help desk and live chat solution for customer service

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LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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Kustomer logo
4.6
(56)

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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WATI logo
4.6
(55)

Conversational AI Platform

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Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.

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Froged logo
4.5
(56)

THE one tool for onboarding, engagement & customer support

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FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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Cayzu logo
5.0
(31)

Cloud Based Ticket Management & Help Desk Software

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Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

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