Customer Support Software with Data Import

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18 apps

Genesys Cloud   

98
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Salesforce Essentials   

98
CRM for small business
Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more. Read more about Salesforce Essentials
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CRM for small business
Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more. Read more about Salesforce Essentials
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RenewityRMA   

10
Returns management and product service tracking solution
RenewityRMA is a cloud-based solution that helps businesses define and implement processes for returns and service management across multiple locations. Key features include quote generation, case management, serial number validation, KPI tracking, data export, and reporting. Read more about RenewityRMA
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Returns management and product service tracking solution
RenewityRMA is a cloud-based solution that helps businesses define and implement processes for returns and service management across multiple locations. Key features include quote generation, case management, serial number validation, KPI tracking, data export, and reporting. Read more about RenewityRMA
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Fenero   

24
Revolutionary blockchain-powered contact center software
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes. Read more about Fenero
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Revolutionary blockchain-powered contact center software
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes. Read more about Fenero
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BOTNATION AI   

0
Artificial intelligence (AI)-based chatbot creation platform
BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns. Read more about BOTNATION AI
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Artificial intelligence (AI)-based chatbot creation platform
BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns. Read more about BOTNATION AI
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Pipefy   

187
the Work Management platform
No more support requests falling through the cracks, causing unreliable expected response times and unhappy customers. With Pipefy your customers will feel heard and your support team will be productive. Read more about Pipefy
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the Work Management platform
No more support requests falling through the cracks, causing unreliable expected response times and unhappy customers. With Pipefy your customers will feel heard and your support team will be productive. Read more about Pipefy
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Bookafy  

129
Free online appointment booking software
Easy customer support appointment scheduling. Read more about Bookafy
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User.com  

20
The engine of growth. An all in one solution for user data.
Onboard new customers and provide great support with an easy to use live chat, mailing service, knowledge base creation software and automated messages. Read more about User.com
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The engine of growth. An all in one solution for user data.
Onboard new customers and provide great support with an easy to use live chat, mailing service, knowledge base creation software and automated messages. Read more about User.com
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Zoho Desk  

1,603
Cloud-based help desk platform
Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support. Read more about Zoho Desk
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Cloud-based help desk platform
Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support. Read more about Zoho Desk
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TeamSupport  

749
B2B Customer Support Software
Customer support built for business to business. Improve customer relationships with full company visibility, parent-child relationships, and SLA management. Collaboration tools and native integrations streamline communication while improving efficiency, and visual support provides needed clarity. Read more about TeamSupport
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B2B Customer Support Software
Customer support built for business to business. Improve customer relationships with full company visibility, parent-child relationships, and SLA management. Collaboration tools and native integrations streamline communication while improving efficiency, and visual support provides needed clarity. Read more about TeamSupport
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InfoServ  

12
Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ
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Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ
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Answerbase  

11
Meet your customers’ and company's information needs
Save time and resources by eliminating duplicate inquiries. Utilize Answerbase’s self-help to effectively scale your support offerings. Read more about Answerbase
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Meet your customers’ and company's information needs
Save time and resources by eliminating duplicate inquiries. Utilize Answerbase’s self-help to effectively scale your support offerings. Read more about Answerbase
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Helpshift  

27
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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C2 ATOM  

11
All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
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All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
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Dashly  

5
Marketing and customer conversation management platform
Dashly helps businesses create, launch & manage marketing campaigns, as well as collect data to help improve customer communication and engagement. The customizable live chat functionality allows users to personalize the interface using custom logos, colors, themes & background images. Read more about Dashly
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Marketing and customer conversation management platform
Dashly helps businesses create, launch & manage marketing campaigns, as well as collect data to help improve customer communication and engagement. The customizable live chat functionality allows users to personalize the interface using custom logos, colors, themes & background images. Read more about Dashly
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PlayVox  

5
Quality Assurance Software for customer service teams.
With Playvox, you will centralize & automate your entire QA process. This ensures quality performance is always being monitored, measured, trained, recognized & rewarded. Playvox helps customer service teams focus on what's most important by optimizing daily tasks, thereby boosting work satisfaction… Read more about PlayVox
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Quality Assurance Software for customer service teams.
With Playvox, you will centralize & automate your entire QA process. This ensures quality performance is always being monitored, measured, trained, recognized & rewarded. Playvox helps customer service teams focus on what's most important by optimizing daily tasks, thereby boosting work satisfaction… Read more about PlayVox
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Dimelo  

2
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
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Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
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Requuest  

0
Customizable IT support solution
Requuest is a SaaS service desk solution offering tools for ticketing, service catalog & knowledge base creation, SLA management, client self-service, and more. Read more about Requuest
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Customizable IT support solution
Requuest is a SaaS service desk solution offering tools for ticketing, service catalog & knowledge base creation, SLA management, client self-service, and more. Read more about Requuest
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