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16 apps

Wix Answers   

19
The only unified customer support solution.
Wix Answers is a unified customer support solution that enables making and taking calls from the same tab you use to answer tickets, chat with customers and share knowledge. with custom help widgets you can support customers from anywhere, with a click-away help article, forms or call back request. Read more about Wix Answers
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The only unified customer support solution.
Wix Answers is a unified customer support solution that enables making and taking calls from the same tab you use to answer tickets, chat with customers and share knowledge. with custom help widgets you can support customers from anywhere, with a click-away help article, forms or call back request. Read more about Wix Answers
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Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Never miss another ticket again! Keep your employees accountable to the ultimate boss: your customers. Easy to use help desk software to make your customer support more efficient. Read more about Cayzu
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Cloud Based Ticket Management & Help Desk Software
Never miss another ticket again! Keep your employees accountable to the ultimate boss: your customers. Easy to use help desk software to make your customer support more efficient. Read more about Cayzu
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Help Scout   

154
Web-based help desk designed for better customer experience
Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools. Read more about Help Scout
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Web-based help desk designed for better customer experience
Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools. Read more about Help Scout
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LiveHelpNow   

70
Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
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Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
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User.com  

20
The engine of growth. An all in one solution for user data.
Onboard new customers and provide great support with an easy to use live chat, mailing service, knowledge base creation software and automated messages. Read more about User.com
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The engine of growth. An all in one solution for user data.
Onboard new customers and provide great support with an easy to use live chat, mailing service, knowledge base creation software and automated messages. Read more about User.com
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Dimelo  

2
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
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Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
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TeamSupport  

751
B2B Customer Support Software
Customer support built for business to business. Improve customer relationships with full company visibility, parent-child relationships, and SLA management. Collaboration tools and native integrations streamline communication while improving efficiency, and visual support provides needed clarity. Read more about TeamSupport
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B2B Customer Support Software
Customer support built for business to business. Improve customer relationships with full company visibility, parent-child relationships, and SLA management. Collaboration tools and native integrations streamline communication while improving efficiency, and visual support provides needed clarity. Read more about TeamSupport
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NewVoiceMedia  

60
Cloud Contact Center & Inside Sales Software for Salesforce
NewVoiceMedia is the leading provider of cloud contact center and inside sales software for Salesforce Sales Cloud, Service Cloud and Desk.com. Read more about NewVoiceMedia
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Cloud Contact Center & Inside Sales Software for Salesforce
NewVoiceMedia is the leading provider of cloud contact center and inside sales software for Salesforce Sales Cloud, Service Cloud and Desk.com. Read more about NewVoiceMedia
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Sharpen  

46
Happy Agents. Happy Customers.
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Read more about Sharpen
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Happy Agents. Happy Customers.
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Read more about Sharpen
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Casengo  

18
Customer Support Software for Live Chat, Email and Twitter
Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk!… Read more about Casengo
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Customer Support Software for Live Chat, Email and Twitter
Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk!… Read more about Casengo
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Answerbase  

11
Meet your customers’ and company's information needs
Save time and resources by eliminating duplicate inquiries. Utilize Answerbase’s self-help to effectively scale your support offerings. Read more about Answerbase
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Meet your customers’ and company's information needs
Save time and resources by eliminating duplicate inquiries. Utilize Answerbase’s self-help to effectively scale your support offerings. Read more about Answerbase
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Paldesk  

10
Live chat & omni-channel helpdesk software
Paldesk is a live chat and omni-channel helpdesk solution for customer service and sales teams which allows users to track and manage interactions with customers from one central dashboard. A Paldesk widget can be embedded into the company website to provide online, instant support to clients. Read more about Paldesk
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Live chat & omni-channel helpdesk software
Paldesk is a live chat and omni-channel helpdesk solution for customer service and sales teams which allows users to track and manage interactions with customers from one central dashboard. A Paldesk widget can be embedded into the company website to provide online, instant support to clients. Read more about Paldesk
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ClickDesk  

18
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
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Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
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Callmaker  

2
Automatic callbacks for website visitors within 25 seconds
Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted. Read more about Callmaker
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Automatic callbacks for website visitors within 25 seconds
Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted. Read more about Callmaker
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UserEcho  

1
Interactive customer support & feedback community
UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services. Read more about UserEcho
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Interactive customer support & feedback community
UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services. Read more about UserEcho
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SimpleFeedback  

0
Cloud-based customer engagement application
SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app. Read more about SimpleFeedback With SimpleFeedback you can receive suggestions, bug reports, testimonials, sales inquiries, or anything you need from your customers. The feedback center provides you with all the tools to analyze and respond to your customers. SimpleFeedback provides a 15 day, no risk trial period on all plans.
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Cloud-based customer engagement application
SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app. Read more about SimpleFeedback With SimpleFeedback you can receive suggestions, bug reports, testimonials, sales inquiries, or anything you need from your customers. The feedback center provides you with all the tools to analyze and respond to your customers. SimpleFeedback provides a 15 day, no risk trial period on all plans.
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