Feedback and Reviews Management Software with Custom Fields

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Retently  

15
Net Promoter Score & customer feedback collection
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action. Read more about Retently
Net Promoter Score & customer feedback collection
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action. Read more about Retently

HappyFox  

71
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial

Praiseworthy  

38
Employee recognition & individual feedback management
Praiseworthy is a feedback management and employee recognition tool for customer facing teams with survey distribution, feedback collection, and reporting. Read more about Praiseworthy
Employee recognition & individual feedback management
Praiseworthy is a feedback management and employee recognition tool for customer facing teams with survey distribution, feedback collection, and reporting. Read more about Praiseworthy

UserVoice  

50
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice

Receptive  

17
Insights into feature demand for SaaS product teams
Receptive enables SaaS businesses to make data-driven product decisions by collecting, managing and fully understanding feedback and feature requests. Read more about Receptive
Insights into feature demand for SaaS product teams
Receptive enables SaaS businesses to make data-driven product decisions by collecting, managing and fully understanding feedback and feature requests. Read more about Receptive

Survicate  

24
The fastest way to collect feedback from customers
Gather feedback and reviews with short surveys on your website. Find ideas on improvement and discover what users think of your services. Read more about Survicate
The fastest way to collect feedback from customers
Gather feedback and reviews with short surveys on your website. Find ideas on improvement and discover what users think of your services. Read more about Survicate

Customer Thermometer  

8
The one click email customer satisfaction survey - feedback when you need it
Customer Thermometer is a 1-click survey tool. Send simple, branded email customer satisfaction surveys for instant feedback. Send your own branded emails or use embed buttons to integrate with your Zendesk, Salesforce, Outlook, MailChimp & more Customers can respond to surveys instantly by rating your product in a single click directly through t… Read more about Customer Thermometerhe email. Send them to branded "thank you pages" where you can add an ad for your latest offer or campaign. Respond to individual email recipients and view the results of your survey through colourful graphics. Get alerts when your customers are unhappy and route the alerts to the best person to take action.
The one click email customer satisfaction survey - feedback when you need it
Customer Thermometer is a 1-click survey tool. Send simple, branded email customer satisfaction surveys for instant feedback. Send your own branded emails or use embed buttons to integrate with your Zendesk, Salesforce, Outlook, MailChimp & more Customers can respond to surveys instantly by rating your product in a single click directly through t… Read more about Customer Thermometerhe email. Send them to branded "thank you pages" where you can add an ad for your latest offer or campaign. Respond to individual email recipients and view the results of your survey through colourful graphics. Get alerts when your customers are unhappy and route the alerts to the best person to take action.

Helprace  

6
All-in-one customer service solution
Manage customer feedback and reviews. Collect praise, address ideas and bug reports. Keep customers in the loop with status updates. Read more about Helprace
All-in-one customer service solution
Manage customer feedback and reviews. Collect praise, address ideas and bug reports. Keep customers in the loop with status updates. Read more about Helprace

Promoter Ninja  

3
Send Net Promoter Score (NPS) surveys to customers
Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email. Read more about Promoter Ninja
Send Net Promoter Score (NPS) surveys to customers
Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email. Read more about Promoter Ninja

Perception  

2
Employee engagement surveys with sentiment analysis
Perception by Ultimate Software is an employee feedback and engagement analysis tool which uses custom surveys to collect feedback from team members and gain real-time insight. Perception is powered by Xander, an advanced portfolio of artificial intelligence (AI) technologies, to give insights. Read more about Perception
Employee engagement surveys with sentiment analysis
Perception by Ultimate Software is an employee feedback and engagement analysis tool which uses custom surveys to collect feedback from team members and gain real-time insight. Perception is powered by Xander, an advanced portfolio of artificial intelligence (AI) technologies, to give insights. Read more about Perception

Applause Analytics  

1
Analyze user reviews and ratings across global app stores
Applause Mobile Sentiment Analysis provides software tools for crawling leading global app stores to score and transform user reviews into actionable insights. Read more about Applause Analytics
Analyze user reviews and ratings across global app stores
Applause Mobile Sentiment Analysis provides software tools for crawling leading global app stores to score and transform user reviews into actionable insights. Read more about Applause Analytics

UserRules  

1
Community forum & customer-support management platform
UserRules empowers your users to submit, discuss, vote and follow on feedback for your company and gives you single interface to manage your community forum, customer-support platform and user analytics all in one place! Unique Features Offered: 1. Read more about UserRules Integration with CRM Systems 2. Integration with JIRA/Redmin/Bugzilla/Basecamp 3. Ability to capture custom fields 4. Integrates with Companies Google Analytics and shows the interactions Users have had with your website 5. Complete Customization of UI 6. WEB 2.0 Interface 7. Uses Amazon Cloud to provide scalable solution
Community forum & customer-support management platform
UserRules empowers your users to submit, discuss, vote and follow on feedback for your company and gives you single interface to manage your community forum, customer-support platform and user analytics all in one place! Unique Features Offered: 1. Read more about UserRules Integration with CRM Systems 2. Integration with JIRA/Redmin/Bugzilla/Basecamp 3. Ability to capture custom fields 4. Integrates with Companies Google Analytics and shows the interactions Users have had with your website 5. Complete Customization of UI 6. WEB 2.0 Interface 7. Uses Amazon Cloud to provide scalable solution
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