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Review Management Software with Knowledge Base Management

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

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Birdeye logo
4.7
(644)

#1 most trusted reputation and customer experience platform

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Allows you to solicit, respond, and amplify
reviews. Connects to your CRM/PMS system and sends out automated review requests. See your reviews
across Google, Facebook, and 200+ sites in one workspace and auto-respond to reviews at scale. Assign negative reviews to team members for corrective action.

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Influitive logo
4.7
(250)

Customer-Powered Growth

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The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

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HappyFox Help Desk logo
4.6
(91)

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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Yext logo
4.3
(110)

One platform. Limitless solutions.

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Yext's Answers Platform helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information.

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Wooqer logo
4.5
(66)

One App for All Ops - Workflows, Audits, Compliance, Surveys

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Wooqer is an App for businesses to digitize frontline operations trusted by brands like Lifestyle, Skechers, Pantaloons, KFC, Baskin Robbins, Dominos and others.

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UserVoice logo
4.3
(70)

Build better products with intelligent product feedback

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UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

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OneDesk logo
4.3
(11)

Helpdesk & Project Management Software - in one application

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OneDesk combines helpdesk and project management software into a single collaborative application. With OneDesk, your team can work on customer support tickets and projects in one place. No need to purchase, integrate and switch between multiple apps to get your work done.

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Helprace logo
4.7
(7)

All-in-one customer service solution

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Manage customer feedback and reviews. Collect praise, address ideas and bug reports. Keep customers in the loop with status updates.

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SemanticForce logo
4.8
(6)

eCommerce intelligence and customer service platform.

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SemanticForce is a media intelligence and customer service platform equipping users with deep semantic and visual analysis. It enables businesses to perform deep listening, advanced analytics and offers them a helpdesk platform. The tool provides a 360 market view that covers news, social media, reviews, pricing, ads, and threats intelligence within one ecosystem.

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UserEcho logo
4.5
(2)

Interactive customer support & feedback community

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UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services

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NeuQs Free Helpdesk logo
(0)

Web-based help desk and support application

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NeuQs Free Help Desk ensures delivery of professional levels of service through management and feedback.
Based on .Net technologies; uses scalable SQL Server.It conforms to ITIL Standards, featuring rapid help desk ticket creation through intuitive forms, acceptance of new calls via email.

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Akio.CX logo
(0)

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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