Feedback and Reviews Management Software

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135 apps

Helprace  

6
All-in-one customer service solution
Manage customer feedback and reviews. Collect praise, address ideas and bug reports. Keep customers in the loop with status updates. Read more about Helprace
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All-in-one customer service solution
Manage customer feedback and reviews. Collect praise, address ideas and bug reports. Keep customers in the loop with status updates. Read more about Helprace
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Surefire Local  

5
Cloud-based local marketing platform for small businesses
Surefire Local is a cloud-based digital marketing solution designed to help local businesses manage digital marketing campaigns, online reviews, and customer communications. Key features include lead management, email marketing, search tools, reputation management, content marketing, and more. Read more about Surefire Local
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Cloud-based local marketing platform for small businesses
Surefire Local is a cloud-based digital marketing solution designed to help local businesses manage digital marketing campaigns, online reviews, and customer communications. Key features include lead management, email marketing, search tools, reputation management, content marketing, and more. Read more about Surefire Local
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Reputation Desk  

4
Reputation management and review monitoring tool for firms
Reputation Desk is a cloud-based reputation management tool which assists businesses, particularly automotive, dental & legal firms, with managing listings and reviews through features such as review monitoring, campaign management, sentiment analysis, social media metrics, and feedback management… Read more about Reputation Desk
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Reputation management and review monitoring tool for firms
Reputation Desk is a cloud-based reputation management tool which assists businesses, particularly automotive, dental & legal firms, with managing listings and reviews through features such as review monitoring, campaign management, sentiment analysis, social media metrics, and feedback management… Read more about Reputation Desk
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ServiceDock  

4
Customer experience management for retail & service chains
Leveraging popular messaging apps is the best way to capture feedback in physical environments like stores and restaurants. Easily ask for more positive reviews. Read more about ServiceDock
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Customer experience management for retail & service chains
Leveraging popular messaging apps is the best way to capture feedback in physical environments like stores and restaurants. Easily ask for more positive reviews. Read more about ServiceDock
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eEndorsements.com  

4
Online reputation management software & service
eEndorsements is an online reputation management software & service that helps businesses grow social word of mouth and enhance internet search results with SEO. Organizations can automate reviews by connecting to over 1000 popular platforms and capture more reviews on Google, Facebook, and more. Read more about eEndorsements.com
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Online reputation management software & service
eEndorsements is an online reputation management software & service that helps businesses grow social word of mouth and enhance internet search results with SEO. Organizations can automate reviews by connecting to over 1000 popular platforms and capture more reviews on Google, Facebook, and more. Read more about eEndorsements.com
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Qualaroo  

5
Customer insight surveys and analysis
Qualaroo is a customer feedback software that helps to gather and understand customer insights through targeted website surveys and analytics.  Read more about Qualaroo
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Customer insight surveys and analysis
Qualaroo is a customer feedback software that helps to gather and understand customer insights through targeted website surveys and analytics.  Read more about Qualaroo
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Insocial  

3
Customer experience, feedback and survey management software
Insocial helps businesses collect feedback across the entire customer journey. From shop visits to chatbot conversations. Any interaction can be measured. Users can create and manage personalized surveys to identify strengths, communication efficiency, and areas of improvement. Read more about Insocial
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Customer experience, feedback and survey management software
Insocial helps businesses collect feedback across the entire customer journey. From shop visits to chatbot conversations. Any interaction can be measured. Users can create and manage personalized surveys to identify strengths, communication efficiency, and areas of improvement. Read more about Insocial
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MyFeelBack  

3
Turn customer feedback into business opportunities
MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Read more about MyFeelBack
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Turn customer feedback into business opportunities
MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Read more about MyFeelBack
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SurveyExpression  

3
Create the perfect online surveys
SurveyExpression is the perfect survey software tool. It offers for free what other survey platform vendors only offer for hundreds of dollars. SurveyExpression will help you design smart and beautiful online surveys in their web interface. Advanced features are just a click away. Read more about SurveyExpression
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Create the perfect online surveys
SurveyExpression is the perfect survey software tool. It offers for free what other survey platform vendors only offer for hundreds of dollars. SurveyExpression will help you design smart and beautiful online surveys in their web interface. Advanced features are just a click away. Read more about SurveyExpression
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Online Survey  

10
Instant customer feedback with online surveys, polls and questionnaires
Create customizable online surveys and polls and get instant, valuable feedback from customers. Extra features include customizable greetings and closing pages, along with help in structuring and ordering questions. Add your company logo, colours and fonts so that your forms are unique and reflect your brand identity. Read more about Online Survey This tool allows you to embed customized polls in emails and webpages and promote them through multiple channels, from blogs and social media platforms to email and webpages. Use real-time tracking to view and analyze results, set up alerts, view summaries and download reports in a variety of formats.
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Instant customer feedback with online surveys, polls and questionnaires
Create customizable online surveys and polls and get instant, valuable feedback from customers. Extra features include customizable greetings and closing pages, along with help in structuring and ordering questions. Add your company logo, colours and fonts so that your forms are unique and reflect your brand identity. Read more about Online Survey This tool allows you to embed customized polls in emails and webpages and promote them through multiple channels, from blogs and social media platforms to email and webpages. Use real-time tracking to view and analyze results, set up alerts, view summaries and download reports in a variety of formats.
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Client Heartbeat  

5
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
We provide companies with a tool to track customer satisfaction and see what customers really think about their service. Client Heartbeat uses personalized surveys to gather customer feedback, then pops it into an intuitive dashboard so you can measure changes customer satisfaction levels. Read more about Client Heartbeat The tool uses industry benchmarking data and past customer satisfaction scores to intelligently identify your unhappy customers and increase customer retention.
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Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
We provide companies with a tool to track customer satisfaction and see what customers really think about their service. Client Heartbeat uses personalized surveys to gather customer feedback, then pops it into an intuitive dashboard so you can measure changes customer satisfaction levels. Read more about Client Heartbeat The tool uses industry benchmarking data and past customer satisfaction scores to intelligently identify your unhappy customers and increase customer retention.
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Antlere  

3
Multi-channel Net Promoter Score (NPS) survey software
Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty. Read more about Antlere
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Multi-channel Net Promoter Score (NPS) survey software
Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty. Read more about Antlere
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Promoter Ninja  

3
Send Net Promoter Score (NPS) surveys to customers
Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email. Read more about Promoter Ninja
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Send Net Promoter Score (NPS) surveys to customers
Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email. Read more about Promoter Ninja
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ReviewPush  

3
Online review monitoring for multiple & single locations
ReviewPush monitors leading review sites daily to notify business users with email alerts, help manage responses, score performance and produce monthly reports. Read more about ReviewPush
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Online review monitoring for multiple & single locations
ReviewPush monitors leading review sites daily to notify business users with email alerts, help manage responses, score performance and produce monthly reports. Read more about ReviewPush
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Get Satisfaction  

4
Drive Customer Engagement
Get Satisfaction is cloud collaboration software that helps you to: - Build online communities - Increase revenue from existing customers - Improve customer satisfaction and customer engagement - Capture ideas on how to build better products faster - Reduce support costs Love your customers! Build online communities that allow productive… Read more about Get Satisfactionconversations between companies and their customers. More than 70,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty. Get Satisfaction focuses on outcomes in order to create value for both company and customer alike. As opposed to the confusing and ineffective taxonomy of traditional forums, we focus conversations around four simple, outcome-oriented topic types. This helps keep conversations focused and productive.
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Drive Customer Engagement
Get Satisfaction is cloud collaboration software that helps you to: - Build online communities - Increase revenue from existing customers - Improve customer satisfaction and customer engagement - Capture ideas on how to build better products faster - Reduce support costs Love your customers! Build online communities that allow productive… Read more about Get Satisfactionconversations between companies and their customers. More than 70,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty. Get Satisfaction focuses on outcomes in order to create value for both company and customer alike. As opposed to the confusing and ineffective taxonomy of traditional forums, we focus conversations around four simple, outcome-oriented topic types. This helps keep conversations focused and productive.
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Experitus.io  

2
Feedback and review management software for tour companies
Experitus is a business management solution with online booking and customer reviews management functionality for small and medium size tour operator businesses. Read more about Experitus.io
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Feedback and review management software for tour companies
Experitus is a business management solution with online booking and customer reviews management functionality for small and medium size tour operator businesses. Read more about Experitus.io
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Survey Analytics  

2
Enterprise customer research platform
Survey Analytics helps companies listen. Our interconnected and scalable suite of powerful tools allow you to collect 360 feedback both internally and externally. We also offer great developer tools such as an API and SDK for full integration to meet the needs of your custom environment. Read more about Survey Analytics
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Enterprise customer research platform
Survey Analytics helps companies listen. Our interconnected and scalable suite of powerful tools allow you to collect 360 feedback both internally and externally. We also offer great developer tools such as an API and SDK for full integration to meet the needs of your custom environment. Read more about Survey Analytics
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getReply  

2
Simple Customer Support Software
getReply is a one of a kind customer support software. getReply costs only 3¢ per reply and provides you with unlimited agents, unlimited contacts and unlimited features. Setup your helpdesk in no time ! Read more about getReply
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Simple Customer Support Software
getReply is a one of a kind customer support software. getReply costs only 3¢ per reply and provides you with unlimited agents, unlimited contacts and unlimited features. Setup your helpdesk in no time ! Read more about getReply
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Survey Galaxy  

4
Create and deploy online surveys and questionnaires
Survey Galaxy's online survey software allows you to create professional looking online surveys and questionnaires and deploy them via the Internet. It is fast, easy and low cost. No software to download, ideal for all types of surveys and questionnaires. Read more about Survey Galaxy Survey Galaxy is the survey tool that is suitable for all types of businesses, large and small, perfect for market research, customer feedback and employee satisfaction surveys.
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Create and deploy online surveys and questionnaires
Survey Galaxy's online survey software allows you to create professional looking online surveys and questionnaires and deploy them via the Internet. It is fast, easy and low cost. No software to download, ideal for all types of surveys and questionnaires. Read more about Survey Galaxy Survey Galaxy is the survey tool that is suitable for all types of businesses, large and small, perfect for market research, customer feedback and employee satisfaction surveys.
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Perception  

2
Employee engagement surveys with sentiment analysis
Perception by Ultimate Software is an employee feedback and engagement analysis tool which uses custom surveys to collect feedback from team members and gain real-time insight. Perception is powered by Xander, an advanced portfolio of artificial intelligence (AI) technologies, to give insights. Read more about Perception
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Employee engagement surveys with sentiment analysis
Perception by Ultimate Software is an employee feedback and engagement analysis tool which uses custom surveys to collect feedback from team members and gain real-time insight. Perception is powered by Xander, an advanced portfolio of artificial intelligence (AI) technologies, to give insights. Read more about Perception
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iperceptions  

2
A global leader in Voice of the Customer (VoC) solutions
iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences. With over 100M voice of customer datapoints collected every year across 1,200 brands and in 35 languages in over 80 countries, iPerceptio… Read more about iperceptionsns is the trusted research solution of customer centric organizations.
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A global leader in Voice of the Customer (VoC) solutions
iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences. With over 100M voice of customer datapoints collected every year across 1,200 brands and in 35 languages in over 80 countries, iPerceptio… Read more about iperceptionsns is the trusted research solution of customer centric organizations.
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viCloning  

2
Intelligent Virtual Agent + Live Chat
Ever wondered how to provide quality consistent around-the-clock customer service and support on your website? With viCloning, it is just a click away! Providing customer service 24/7/365 has never been so easy! viCloning shows up as a chat bar docked at the bottom of your website. Read more about viCloning Visitors chat with you intelligent virtual agent simply by clicking on the widget. Why viCloning? - viCloning is 40 times cheaper than live chat - viCloning is 20 times cheaper than replying to emails - viCloning is 60 times more economical than answering phone calls - Quick and easy to deploy - Easy administration and management - Save time and money - viCloning doesn't sleep, go to lunch or on vacation - Powered by an advanced Natural Language Processing engine assures accuracy of responses - Automatic and proactive trainers - and more!
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Intelligent Virtual Agent + Live Chat
Ever wondered how to provide quality consistent around-the-clock customer service and support on your website? With viCloning, it is just a click away! Providing customer service 24/7/365 has never been so easy! viCloning shows up as a chat bar docked at the bottom of your website. Read more about viCloning Visitors chat with you intelligent virtual agent simply by clicking on the widget. Why viCloning? - viCloning is 40 times cheaper than live chat - viCloning is 20 times cheaper than replying to emails - viCloning is 60 times more economical than answering phone calls - Quick and easy to deploy - Easy administration and management - Save time and money - viCloning doesn't sleep, go to lunch or on vacation - Powered by an advanced Natural Language Processing engine assures accuracy of responses - Automatic and proactive trainers - and more!
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Eval&GO  

1
Online survey, questionnaire & market research solution
Eval&GO is a cloud-based survey and questionnaire solution which allows users to create and publish custom surveys, and track responses in real-time. The software includes a range of survey themes and question types, automated reports, dashboards, contact management, multilingual surveys, and more. Read more about Eval&GO
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Online survey, questionnaire & market research solution
Eval&GO is a cloud-based survey and questionnaire solution which allows users to create and publish custom surveys, and track responses in real-time. The software includes a range of survey themes and question types, automated reports, dashboards, contact management, multilingual surveys, and more. Read more about Eval&GO
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Friday Feedback  

1
Team analytics software
Friday Feedback is an employee engagement and feedback platform for SMB managers to connect with emloyees and ensure their continued satisfaction at work. Read more about Friday Feedback
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Team analytics software
Friday Feedback is an employee engagement and feedback platform for SMB managers to connect with emloyees and ensure their continued satisfaction at work. Read more about Friday Feedback
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Notebox  

1
Collaboration
Notebox - a design and concept feedback app/tool - was created to help designers get client feedback 'on' their designs in a simple, client-friendly way. Notebox allows you & your clients to make notes directly on your design, allowing the notes to appear in context. Read more about Notebox Designers can create clients, projects and designs, upload artwork, edit page and note styles and view notes. We know your clients are busy people so they won't need to log in or download PDF's before they can leave feedback - they can create notes instantly.
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Collaboration
Notebox - a design and concept feedback app/tool - was created to help designers get client feedback 'on' their designs in a simple, client-friendly way. Notebox allows you & your clients to make notes directly on your design, allowing the notes to appear in context. Read more about Notebox Designers can create clients, projects and designs, upload artwork, edit page and note styles and view notes. We know your clients are busy people so they won't need to log in or download PDF's before they can leave feedback - they can create notes instantly.
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