App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Help Desk Software - Page 4

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

353 software options

Sponsored

Personalize your search

Any industry

Any business size

Kayako logo
4.0
(169)

Unified customer service platform

learn more
Kayako - Help Desk and Ticketing Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered
Lime CRM logo
4.3
(104)

A visual and user-friendly CRM customised to your needs

learn more
Lime CRM is a customer relationship management (CRM) software that helps you keep all your customers, deals and campaigns in one place. With integrations to your other IT systems, Lime CRM gives you with the tools to provide exceptional customer experiences. Hosted or on your own server.

Read more about Lime CRM

Users also considered
Mojo Helpdesk logo
4.5
(72)

Mojo Helpdesk makes customer service easy.

learn more
Use Mojo to create a branded helpdesk that supports ticket management, a customer support portal, SLAs, satisfaction ratings, time tracking, reports & more.

Read more about Mojo Helpdesk

Users also considered
Web Help Desk logo
4.2
(120)

IT asset and knowledge management

learn more
Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

Read more about Web Help Desk

Users also considered
Groove logo
4.5
(71)

Support, Simplified.

learn more
Use Groove's ticket management system to assign, prioritize & track support requests, automate actions & workflows, log contact details & interactions, & more.

Read more about Groove

Users also considered
HelpDesk logo
4.6
(60)

Ticketing software for effortless customer support

learn more
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalized messages will increase your customer satisfaction.

Read more about HelpDesk

Users also considered
Alloy Navigator logo
4.6
(60)

Award winning IT Asset Mgmt and Service Mgmt platform

learn more
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Read more about Alloy Navigator

Users also considered
Kustomer logo
4.6
(56)

Modern Customer Service Software For Customer-First Brands

learn more
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

Read more about Kustomer

Users also considered
eDesk logo
4.4
(71)

eDesk; the most scalable eCommerce customer support tool for

learn more
Quickly connect with your customers, wherever you sell online. Centralize customer queries and order details from all your sales channels in a simple dashboard.

Read more about eDesk

Users also considered
Tracker logo
4.4
(66)

Customer Service and Support Management Software

learn more
PhaseWare Tracker enables IT help desks to track incidents from resolution to closure, with additional tools for self-service, knowledge management and more.

Read more about Tracker

Users also considered
Froged logo
4.5
(56)

THE one tool for onboarding, engagement & customer support

learn more
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

Read more about Froged

Users also considered
Admin By Request logo
4.8
(37)

Local admin rights, managed.

learn more
Admin By Request is a security solution that enables organizations to monitor and control local admin rights across their endpoints. The tool offers Just-In-Time elevation, anti-malware file scanning, temporary local admin accounts, and a full inventory and Auditlog.

Read more about Admin By Request

Users also considered
Cayzu logo
5.0
(31)

Cloud Based Ticket Management & Help Desk Software

learn more
Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base.

Read more about Cayzu

Users also considered
Agiloft logo
4.9
(34)

Agile Contract Management that works the way you do

learn more
5-Time winner of PC Magazine "Editors' Choice Award" and Spend Matters "Value Award", Agiloft is heralded as "the most customizable contract management system on the market". Our agile technology makes it easy to setup and use. It is fully audit compliant with support for HIPAA, SOX, and CFR21.

Read more about Agiloft

Users also considered
Gmelius logo
4.7
(43)

Gmelius transforms Gmail into a team workspace

learn more
Gmelius is a cloud-based collaboration tool that brings teams together within the Gmail platform. By transforming email inboxes into a workspace for team collaboration, Gmelius allows teams to manage projects and clients without leaving their inbox.

Read more about Gmelius

Users also considered
DoneDone logo
4.6
(50)

Cloud-based project management & help desk solution

learn more
DoneDone is a cloud-based help desk solution that lets users manage your projects, customer support, and other tasks all in one place. Its built-in project management features give everyone on your team a bird’s eye view of what’s getting done, who’s working on what, and where things stand at any given time.

Read more about DoneDone

Users also considered
FocalScope logo
5.0
(28)

Call center management software

learn more
FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

Read more about FocalScope

Users also considered
Sprinklr logo
4.2
(80)

Social media management, analytics & strategy planning.

learn more
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

Users also considered
AzureDesk logo
4.5
(50)

Help desk software for SMBs

learn more
AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

Read more about AzureDesk

Users also considered
SapphireIMS logo
4.4
(60)

Cloud-based and on-premise IT service management suite

learn more
SapphireIMS is a cloud-based and on-premise IT service management suite designed to help businesses manage operations across service desks, asset lifecycles, compliance and inventory control, IT automation, and more.

Read more about SapphireIMS

Users also considered
Call Center Studio logo
4.5
(48)

Pay-as-you-go • Scalable • AI Powered • Better CX

learn more
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

Read more about Call Center Studio

Users also considered
ThriveDesk logo
4.7
(37)

Customer experience software for small businesses

learn more
ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

Read more about ThriveDesk

Users also considered
Desku logo
4.7
(36)

Customer support system with live chat and shared inbox

learn more
Desku helps businesses instantly revert to customers through an organized ticketing system, live chat, shared Inbox, and other communication channels. Desku provides the self-service portal knowledge base that consists of informative sources.

Read more about Desku

Users also considered
atSpoke logo
4.7
(38)

Reduce Internal Repetitive Requests

learn more
Tired of answering "What's the WiFi password?" atSpoke auto-resolves more than 40% of requests using AI, and the more you use atSpoke, the smarter the machine learning gets. When you don't need to worry about answering the same FAQ over and over again, your team can focus on more important tasks.

Read more about atSpoke

Users also considered
Milvus logo
4.7
(37)

IT management system and help desk solution

learn more
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

Read more about Milvus

Users also considered