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Kayako - Help Desk and Ticketing Software made personal and simple with a unified customer service platform that helps you build closer relationships.
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Lime CRM is a customer relationship management (CRM) software that helps you keep all your customers, deals and campaigns in one place. With integrations to your other IT systems, Lime CRM gives you with the tools to provide exceptional customer experiences. Hosted or on your own server.
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Use Mojo to create a branded helpdesk that supports ticket management, a customer support portal, SLAs, satisfaction ratings, time tracking, reports & more.
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Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.
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Use Groove's ticket management system to assign, prioritize & track support requests, automate actions & workflows, log contact details & interactions, & more.
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HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalized messages will increase your customer satisfaction.
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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.
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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.
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Quickly connect with your customers, wherever you sell online. Centralize customer queries and order details from all your sales channels in a simple dashboard.
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PhaseWare Tracker enables IT help desks to track incidents from resolution to closure, with additional tools for self-service, knowledge management and more.
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FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.
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Admin By Request is a security solution that enables organizations to monitor and control local admin rights across their endpoints. The tool offers Just-In-Time elevation, anti-malware file scanning, temporary local admin accounts, and a full inventory and Auditlog.
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Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base.
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5-Time winner of PC Magazine "Editors' Choice Award" and Spend Matters "Value Award", Agiloft is heralded as "the most customizable contract management system on the market". Our agile technology makes it easy to setup and use. It is fully audit compliant with support for HIPAA, SOX, and CFR21.
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Gmelius is a cloud-based collaboration tool that brings teams together within the Gmail platform. By transforming email inboxes into a workspace for team collaboration, Gmelius allows teams to manage projects and clients without leaving their inbox.
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DoneDone is a cloud-based help desk solution that lets users manage your projects, customer support, and other tasks all in one place. Its built-in project management features give everyone on your team a bird’s eye view of what’s getting done, who’s working on what, and where things stand at any given time.
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FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.
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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.
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AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.
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SapphireIMS is a cloud-based and on-premise IT service management suite designed to help businesses manage operations across service desks, asset lifecycles, compliance and inventory control, IT automation, and more.
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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.
Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.
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ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.
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Desku helps businesses instantly revert to customers through an organized ticketing system, live chat, shared Inbox, and other communication channels. Desku provides the self-service portal knowledge base that consists of informative sources.
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Tired of answering "What's the WiFi password?" atSpoke auto-resolves more than 40% of requests using AI, and the more you use atSpoke, the smarter the machine learning gets. When you don't need to worry about answering the same FAQ over and over again, your team can focus on more important tasks.
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Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.
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