1. Tell us what you need

Select your criteria

Select how much you're prepared to pay for the software and which devices it will need to support
Price range
Supported devices
Web
Android
iOS

Select the features you need

Choose which of the following features you want your Help Desk & Ticketing software to have. You can can specify if each feature is a high, medium, or low priority for you.
FeaturePriority
Active Directory Integration
N/A
CRM Integration
N/A
Email Integration
N/A
Social Media Integration
N/A
Third Party Integration
N/A
API
N/A
FeaturePriority
Auto-Responders
N/A
Customizable Templates
N/A
Multi-Channel Communication
N/A
Single Sign On
N/A
Chat
N/A
Custom Fields
N/A
Access Control
N/A
FeaturePriority
Customizable Reporting
N/A
Real Time Analytics
N/A
Real Time Monitoring
N/A
Service Level Management
N/A
Activity Dashboard
N/A
FeaturePriority
Online Forums
N/A
Knowledge Base
N/A
Surveys & Feedback
N/A
Web Forms
N/A
Self Service Portal
N/A
FeaturePriority
Change Management
N/A
Customer History
N/A
Email Notifications
N/A
IT Asset Tracking
N/A
Trouble Ticketing
N/A
Alerts / Escalation
N/A
Issue Tracking
N/A
Ticket Management
N/A
1. Select your price range
2. Select at least one device platform
3. Select a priority level of one feature