Help Desk & Ticketing Software with Issue Management

Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
29 apps

Salesforce Service Cloud   

445
Customer Service & Field Service Management Solutions
Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud. Read more about Salesforce Service Cloud
Visit WebsiteAdd to compareCompareRemove app
Customer Service & Field Service Management Solutions
Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud. Read more about Salesforce Service Cloud
Visit WebsiteCompare

ConnectWise Manage   

181
A PSA Tool Designed To Run Your As-a-Service Business
Our help desk software leverages a market-leading ticketing system, which allows technology providers to provide the best support to their customers! Read more about ConnectWise Manage
Visit WebsiteAdd to compareCompareRemove app
A PSA Tool Designed To Run Your As-a-Service Business
Our help desk software leverages a market-leading ticketing system, which allows technology providers to provide the best support to their customers! Read more about ConnectWise Manage
Visit WebsiteCompare

Jira Service Desk   

253
Simple service desk built on Jira
Jira Service Desk helps IT & support teams to automate ticket management, knowledge base creation, SLAs, case tracking, self-service, & reporting. Read more about Jira Service Desk
Visit WebsiteAdd to compareCompareRemove app
Simple service desk built on Jira
Jira Service Desk helps IT & support teams to automate ticket management, knowledge base creation, SLAs, case tracking, self-service, & reporting. Read more about Jira Service Desk
Visit WebsiteCompare

Zendesk   

2,374
Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading Help Desk and Ticketing software solution trusted by over 200,000 customers worldwide. Read more about Zendesk
Visit WebsiteAdd to compareCompareRemove app
Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading Help Desk and Ticketing software solution trusted by over 200,000 customers worldwide. Read more about Zendesk
Visit WebsiteCompare

Freshservice   

368
A complete IT service management (ITSM) tool for business
Freshservice is an online ITIL-aligned service desk and ITSM software that’s easy to set up and use, to transform employee experience across the organization. Read more about Freshservice
Visit WebsiteAdd to compareCompareRemove app
A complete IT service management (ITSM) tool for business
Freshservice is an online ITIL-aligned service desk and ITSM software that’s easy to set up and use, to transform employee experience across the organization. Read more about Freshservice
Visit WebsiteCompare

Halo Service Desk   

7
Help desk management solution
Halo Service Desk is a cloud-based helpdesk solution designed to streamline workflow management, operations automation, customer & employee engagement, and more. An incident management system helps users handle incidents, service level agreements (SLAs) & communications via a centralized dashboard. Read more about Halo Service Desk
Visit WebsiteAdd to compareCompareRemove app
Help desk management solution
Halo Service Desk is a cloud-based helpdesk solution designed to streamline workflow management, operations automation, customer & employee engagement, and more. An incident management system helps users handle incidents, service level agreements (SLAs) & communications via a centralized dashboard. Read more about Halo Service Desk
Visit WebsiteCompare

Alloy Navigator   

41
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
Visit WebsiteAdd to compareCompareRemove app
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
Visit WebsiteCompare

Vision Helpdesk   

27
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more.. Read more about Vision Helpdesk
Visit WebsiteAdd to compareCompareRemove app
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more.. Read more about Vision Helpdesk
Visit WebsiteCompare

HelpDesk   

6
Ticketing software for effortless customer support
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalized messages will increase your customer satisfaction. Read more about HelpDesk
Visit WebsiteAdd to compareCompareRemove app
Ticketing software for effortless customer support
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalized messages will increase your customer satisfaction. Read more about HelpDesk
Visit WebsiteCompare

ConnectWise Control   

1,626
Remote meeting platform for resolving customers' queries
ConnectWise Control is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication. Read more about ConnectWise Control
Visit WebsiteAdd to compareCompareRemove app
Remote meeting platform for resolving customers' queries
ConnectWise Control is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication. Read more about ConnectWise Control
Visit WebsiteCompare

LiveAgent   

927
Great customer service starts with better help desk software
Great customer service starts with better Help Desk Software! Read more about LiveAgent
Visit WebsiteAdd to compareCompareRemove app
Visit WebsiteCompare

Gladly   

1
Gladly is a Cloud-based customer service platform
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface. Read more about Gladly
Visit WebsiteAdd to compareCompareRemove app
Gladly is a Cloud-based customer service platform
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface. Read more about Gladly
Visit WebsiteCompare

Simplisys Service Desk  

12
Help Desk, ITSM, service, and support management for SMBs
Simplisys Service Desk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests. Read more about Simplisys Service Desk
Learn moreAdd to compareCompareRemove app
Help Desk, ITSM, service, and support management for SMBs
Simplisys Service Desk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests. Read more about Simplisys Service Desk
Learn moreCompare

Zoho Desk  

1,611
Cloud-based help desk platform
Use Zoho Desk to automate ticket management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations. Read more about Zoho Desk
Learn moreAdd to compareCompareRemove app
Cloud-based help desk platform
Use Zoho Desk to automate ticket management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations. Read more about Zoho Desk
Learn moreCompare

TeamSupport  

753
B2B Customer Support Software
Resolve business to business help desk tickets faster with TeamSupport. Best in class SLAs, automation, customization, and collaboration to improve efficiency. Read more about TeamSupport
Learn moreAdd to compareCompareRemove app
B2B Customer Support Software
Resolve business to business help desk tickets faster with TeamSupport. Best in class SLAs, automation, customization, and collaboration to improve efficiency. Read more about TeamSupport
Learn moreCompare

Deskero  

100
Customizable help desk & ticketing system
Deskero adds a social element to multichannel help desks, helping to manage requests from all social media platforms as well as email, chat, website, & more. Read more about Deskero
Learn moreAdd to compareCompareRemove app
Customizable help desk & ticketing system
Deskero adds a social element to multichannel help desks, helping to manage requests from all social media platforms as well as email, chat, website, & more. Read more about Deskero
Learn moreCompare

Kayako  

154
Unified customer service platform
Kayako - Help Desk and Ticketing Software made personal and simple with a unified customer service platform that helps you build closer relationships. Read more about Kayako
Learn moreAdd to compareCompareRemove app
Unified customer service platform
Kayako - Help Desk and Ticketing Software made personal and simple with a unified customer service platform that helps you build closer relationships. Read more about Kayako
Learn moreCompare

ServiceNow  

72
Enterprise IT service cloud solutions
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance. Read more about ServiceNow
Learn moreAdd to compareCompareRemove app
Enterprise IT service cloud solutions
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance. Read more about ServiceNow
Learn moreCompare

eHelpDesk  

18
Cloud based help desk software for businesses of all sizes
Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Quickly measure team productivity, responsiveness and customer satisfaction. We offer all our modules with full functionality in a simple product bundle. Read more about eHelpDesk
Learn moreAdd to compareCompareRemove app
Cloud based help desk software for businesses of all sizes
Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Quickly measure team productivity, responsiveness and customer satisfaction. We offer all our modules with full functionality in a simple product bundle. Read more about eHelpDesk
Learn moreCompare

Kustomer  

23
Modern Customer Service Software For Customer-First Brands
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
Learn moreAdd to compareCompareRemove app
Modern Customer Service Software For Customer-First Brands
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
Learn moreCompare

Mi4biz  

17
End-to-end omnichannel customer experience management
Mi4biz is a cloud-based, end-to-end issue management solution which offers omni-channel communication, escalation, automated workflows & advanced reporting capabilities. The platform allows users to create issue-specific workflows, assign tasks, track performance, identify route causes, and more. Read more about Mi4biz
Learn moreAdd to compareCompareRemove app
End-to-end omnichannel customer experience management
Mi4biz is a cloud-based, end-to-end issue management solution which offers omni-channel communication, escalation, automated workflows & advanced reporting capabilities. The platform allows users to create issue-specific workflows, assign tasks, track performance, identify route causes, and more. Read more about Mi4biz
Learn moreCompare

Boomtown  

11
Customizable product support platform
Boomtown is a product support platform designed to help banking businesses, value-added resellers (VARs), and technology providers activate new customers through personalized services. Representatives can utilize smart inbox prioritization capabilities to provide customer support via any channel. Read more about Boomtown
Learn moreAdd to compareCompareRemove app
Customizable product support platform
Boomtown is a product support platform designed to help banking businesses, value-added resellers (VARs), and technology providers activate new customers through personalized services. Representatives can utilize smart inbox prioritization capabilities to provide customer support via any channel. Read more about Boomtown
Learn moreCompare

OfficeAmp  

11
Office operations & issue management software on Slack.
Easily collect, manage, resolve issues related to office operations. Categorize & assign tasks within Slack or MS Teams- where your team works! Read more about OfficeAmp
Learn moreAdd to compareCompareRemove app
Office operations & issue management software on Slack.
Easily collect, manage, resolve issues related to office operations. Categorize & assign tasks within Slack or MS Teams- where your team works! Read more about OfficeAmp
Learn moreCompare

Helprace  

6
All-in-one customer service solution
Helprace can be used as an email manager or full-fledged ticketing system. Manage workflows, saved commands / replies, users and reports. Read more about Helprace
Learn moreAdd to compareCompareRemove app
All-in-one customer service solution
Helprace can be used as an email manager or full-fledged ticketing system. Manage workflows, saved commands / replies, users and reports. Read more about Helprace
Learn moreCompare

ITarian  

3
IT and remote access management solution
ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources. Read more about ITarian
Learn moreAdd to compareCompareRemove app
IT and remote access management solution
ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources. Read more about ITarian
Learn moreCompare
Filter by
Customer rating