0
App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Help Desk Software with Template Management
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
50 software options
Sponsored
Personalize your search
Any industry
Any business size
Use Zoho Desk to automate ticket management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations.
Users also considered
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Users also considered
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.
Users also considered
Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support.
Users also considered
LiveAgent is the ultimate help desk software over 138+ powerful features. It helps businesses manage multi channel communication via help desk tickets from a unified inbox. Join companies like BMW, Yamaha, and Huawei in CS excellence.
Start with a 1 month free trial, no credit card required.
Start with a 1 month free trial, no credit card required.
Users also considered
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture
Users also considered
Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers
Users also considered
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.
Users also considered
Bitrix24 #1 free helpdesk and contact center software that comes with CRM. Used by 12 million companies in cloud and on-premise (open source code access). Our free omnichannel contact center allows you to communicate with your clients via email, phone, live chat, social networks & mobile messengers.
Users also considered
Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.
Users also considered
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey
Users also considered
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface
Users also considered
Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.
Users also considered
Powerful. Intuitive. Customizable. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality.
Users also considered
The ONLY help desk & ticketing app specifically DESIGNED FOR SHOPIFY (integrates with Magento & BigCommerce too). Centralize your helpdesk by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more. Cut support times by 43% with the #1-rated helpdesk on Shopify.
Users also considered
GreenRope is a scalable CRM & marketing automation tool, enabling businesses to consolidate sales, marketing and operations data, in order to streamline & grow their business. The cloud-based platform contains modules for sales, marketing, and operations to close deals, gain leads, and collaborate.
Users also considered
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.
Users also considered
OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.
Users also considered
Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.
Users also considered
Lime CRM is a customer relationship management (CRM) software that helps you keep all your customers, deals and campaigns in one place. With integrations to your other IT systems, Lime CRM gives you with the tools to provide exceptional customer experiences. Hosted or on your own server.
Users also considered
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalized messages will increase your customer satisfaction.
Users also considered
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.
Users also considered
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.
Users also considered
5-Time winner of PC Magazine "Editors' Choice Award" and Spend Matters "Value Award", Agiloft is heralded as "the most customizable contract management system on the market". Our agile technology makes it easy to setup and use. It is fully audit compliant with support for HIPAA, SOX, and CFR21.
Users also considered
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.
Users also considered
© 2010-2023 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.