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Page 11

Help Desk Software with Third-Party Integrations - Page 11

Last updated: December 2024

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Asset Lifecycle Management(65)

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Microsoft Teams(44)

Microsoft 365(36)

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Microsoft Outlook(48)

123FormBuilder(2)

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269 software options

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Sponsored

Smart Link

Self-service portal for managing IT service and request

Smart Link allows businesses to offer a self-service portal to employees, enabling them to submit and manage IT requests. The system also provides business owners with insights into the status of their IT requests, allowing them to monitor progress and ensure that issues are resolved in a timely manner.

Read more about Smart Link

Users also considered

CallVU

Digital call experience platform for call centers

CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

Read more about CallVU

Users also considered

Mobile Service Cloud

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered

ClearFeed

Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

Read more about ClearFeed

Users also considered

NITRO Help Desk

IT Help Desk Solution for Microsoft Office 365, Teams and SP

Help Desk for SharePoint is a complete out-of-the-box IT help desk solution managing requests with efficient queue management, ticket resolution, graphs, charting, and more. Tickets are resolved quickly and efficiently. Unlimited staff and end-users. Customizable workflows and forms.

Read more about NITRO Help Desk

Users also considered

Giant Rocketship

Automating helpdesk management for MSP growth

Giant Rocketship turbocharges MSP growth by automating helpdesk management in Autotask. It seamlessly integrates intelligent assignment, optimized scheduling, on-demand escalations, and SLA-driven work queuing and predictions into the Autotask ticket lifecycle. The platform modernizes helpdesk operations with features like skill-based dispatch, tiered escalations, preventing SLA violations, optimizing workloads, and more.

Read more about Giant Rocketship

Users also considered

KIX

Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

Read more about KIX

Users also considered

Microsoft 365 Help Desk Ticketing System

Seamless communication between employees and helpdesk agents

Establish seamless communication between the employees and help desk agents with Microsoft 365 Help Desk Ticketing System.

Read more about Microsoft 365 Help Desk Ticketing System

Users also considered

Ariglad

Ariglad auto creates & updates your knowledge base

Ariglad elevates support efficiency by auto-updating your knowledge bases through support ticket analysis, integrating seamlessly with platforms like Zendesk, Salesforce, and more.

Read more about Ariglad

Users also considered

Deflekt.ai

Automate your Customer Support department

AI tooling for HR Departments and Customer Support.

Read more about Deflekt.ai

Users also considered

iiQ Ticketing

The help desk built for schools.

The help desk built for schools. iiQ Ticketing is the help ticketing product that IT teams use to easily and intelligently manage hardware, software, and systems-related help requests.

Read more about iiQ Ticketing

Users also considered

Video Service Desk

Cloud-based video conferencing solution for website visitors

Video Service Desk is a cloud-based video conferencing solution that helps businesses manage customer communication via video and voice calling. It helps users streamline lead conversions and retention with features such as browser-to-browser calling, automatic call routing, screen sharing, and in-call notes. The platform allows users to receive live call notifications on multiple devices and answer customers from anywhere. Key features include low bandwidth mode, callback request, quality audit

Read more about Video Service Desk

Users also considered

tbITSM

Cloud-based IT service management and helpdesk tool

tbITSM is a cloud-based IT service management (ITSM) software that helps businesses in IT, travel and leisure, finance, retail, manufacturing, and other industries streamline help desk operations and optimize IT services. It lets staff members utilize the information technology infrastructure library (ITIL) framework to review, define, and manage the overall ITSM processes.

Read more about tbITSM

Users also considered

Infraon Helpdesk

Cloud-based helpdesk and customer success software

Infraon Helpdesk integrates ticketing, knowledge base, and self-service portal functionalities into a unified platform. The tool helps users to streamline support processes across various channels. Managers can integrate the system with collaboration tools to facilitate two-way communication with clients.

Read more about Infraon Helpdesk

Users also considered

tbITSM

Cloud-based IT service management and helpdesk tool

tbITSM is a cloud-based IT service management (ITSM) software that helps businesses in IT, travel and leisure, finance, retail, manufacturing, and other industries streamline help desk operations and optimize IT services. It lets staff members utilize the information technology infrastructure library (ITIL) framework to review, define, and manage the overall ITSM processes.

Read more about tbITSM

Users also considered

AI-Powered Voice Assistants

Customer experience software for eCommerce businesses

AI-Powered Voice Assistants is a conversational marketing software that helps businesses recognize speech, interpret human language and optimize communications. Administrators can automate various repetitive tasks including insurance premium payment reminders and debt collection processes.

Read more about AI-Powered Voice Assistants

Users also considered

NV Desk

cloud-based help desk solution

NovelVox offers a cloud-based help desk solution that integrates with contact centers. By providing a unified view of interactions and tickets, agents can resolve customer tickets without switching screens. The software streamlines ticket management with search options, customizable reporting workflows, and proactive notifications. The platform also offers personalized ticket management.

Read more about NV Desk

Users also considered

TaskFlow

TaskFlow: Click, Connect, Conquer!

TaskFlow is a comprehensive contact center, helpdesk, and dialer software, with advanced call routing, ticket management, and real-time analytics. It supports numerous integrations, and ensures security with end-to-end encryption and GDPR compliance.

Read more about TaskFlow

Users also considered

TIKTING

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

Read more about TIKTING

Users also considered

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