Help Desk & Ticketing Software in China

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.
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85 apps

Salesforce Service Cloud   

451
Customer service & support software
Available in China supporting Chinese (Simplified), Chinese (Traditional) and 11 other languages. Learn more
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Customer service & support software
Available in China supporting English and 10 other languages. Learn more
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SolarWinds Service Desk   

496
IT Service Desk & Asset Management Software
Available in China supporting Chinese (Simplified), Chinese (Traditional) and 7 other languages. Learn more
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IT Service Desk & Asset Management Software
Available in China supporting English and 6 other languages. Learn more
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Zendesk   

2,326
Cloud-based Help Desk & Customer Support Platform
Available in China supporting Chinese (Simplified), Chinese (Traditional) and 25 other languages. Learn more
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Cloud-based Help Desk & Customer Support Platform
Available in China supporting English and 24 other languages. Learn more
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Freshdesk   

2,128
Online helpdesk system and customer service software
Available in China supporting Chinese (Simplified), Chinese (Traditional) and 23 other languages. Learn more
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Online helpdesk system and customer service software
Available in China supporting English and 22 other languages. Learn more
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Freshservice   

366
A complete IT service management (ITSM) tool for business
Available in China supporting English and 9 other languages. Learn more
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A complete IT service management (ITSM) tool for business
Available in China supporting English and 9 other languages. Learn more
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Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Available in China supporting Chinese (Simplified), Chinese (Traditional) and 25 other languages. Learn more
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Available in China supporting English and 24 other languages. Learn more
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Zoho Desk   

1,594
Industry's first context-aware Helpdesk Software
Available in China supporting Chinese (Simplified) and 5 other languages. Learn more
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Industry's first context-aware Helpdesk Software
Available in China supporting English and 4 other languages. Learn more
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InvGate Service Desk   

64
IT service desk software
Available in China supporting English and 2 other languages. Learn more
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IT service desk software
Available in China supporting English and 2 other languages. Learn more
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NetHelpDesk   

36
ITIL aligned service desk software
Available in China supporting Chinese (Simplified), Chinese (Traditional) and 25 other languages. Learn more
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ITIL aligned service desk software
Available in China supporting English and 24 other languages. Learn more
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Jira Service Desk   

245
Simple service desk built on Jira
Available in China supporting Chinese (Simplified), Chinese (Traditional) and 15 other languages. Learn more
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Simple service desk built on Jira
Available in China supporting English and 14 other languages. Learn more
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HelpDesk   

2
Ticketing software for effortless customer support
Available in China supporting English language. Learn more
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Ticketing software for effortless customer support
Available in China supporting English language. Learn more
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elevio   

26
Self-service support & customer education platform
Available in China supporting Chinese (Simplified), Chinese (Traditional) and 19 other languages. Learn more
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Self-service support & customer education platform
Available in China supporting English and 18 other languages. Learn more
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Alloy Navigator   

39
Award winning IT Asset Mgmt and Service Mgmt platform
Available in China supporting Chinese (Simplified), Chinese (Traditional) and 7 other languages. Learn more
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Award winning IT Asset Mgmt and Service Mgmt platform
Available in China supporting English and 6 other languages. Learn more
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LiveAgent   

745
Great customer service starts with better help desk software
Available in China supporting Chinese (Simplified) and 23 other languages. Learn more
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Great customer service starts with better help desk software
Available in China supporting English and 22 other languages. Learn more
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Front   

118
Email management software and shared inbox for teams
Available in China supporting English language. Learn more
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Email management software and shared inbox for teams
Available in China supporting English language. Learn more
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SeamlessDesk   

17
Helpdesk and Ticketing solution for businesses of all sizes
Available in China supporting English language. Learn more
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LiveChat   

976
Premium Customer Service Software for Live Chat & Help Desk
Available in China supporting Chinese (Simplified), Chinese (Traditional) and 24 other languages. Learn more
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Premium Customer Service Software for Live Chat & Help Desk
Available in China supporting English and 23 other languages. Learn more
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HelpOnClick Live Chat Software   

10
Live Chat Software and Virtual agent for SMBs
Available in China supporting Chinese (Traditional) and 19 other languages. Learn more
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Live Chat Software and Virtual agent for SMBs
Available in China supporting English and 18 other languages. Learn more
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SolarWinds Take Control   

13
Collaborative remote access solution
Available in China supporting English and 5 other languages. Learn more
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Collaborative remote access solution
Available in China supporting English and 5 other languages. Learn more
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KronoDesk   

3
Powerful help desk & service management software
Available in China supporting English language. Learn more
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Powerful help desk & service management software
Available in China supporting English language. Learn more
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ManageEngine ServiceDesk Plus   

135
Cloud IT Help Desk Software
Available in China supporting Chinese (Simplified), Chinese (Traditional) and 16 other languages. Learn more
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Cloud IT Help Desk Software
Available in China supporting English and 15 other languages. Learn more
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Bitrix24   

401
100% free CRM, collaboration and communication tool suite
Available in China supporting Chinese (Simplified), Chinese (Traditional) and 14 other languages. Learn more
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100% free CRM, collaboration and communication tool suite
Available in China supporting English and 13 other languages. Learn more
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Agile CRM   

372
Sales and marketing CRM for growing businesses
Available in China supporting English and 5 other languages. Learn more
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Sales and marketing CRM for growing businesses
Available in China supporting English and 5 other languages. Learn more
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Yonyx  

88
Decision tree driven Interactive guides for customer service
Available in China supporting English and 19 other languages.
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Decision tree driven Interactive guides for customer service
Available in China supporting English and 19 other languages.
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ManageEngine SupportCenter Plus  

10
Web based customer support
Available in China supporting Chinese (Simplified) and 11 other languages.
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Web based customer support
Available in China supporting English and 10 other languages.
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