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Best Help Desk Software in Germany

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.

101 software options

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SolarWinds Service Desk

4.6
(515)

IT Service Desk & Asset Management Software

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Available in Germany supporting English and 1 other language.

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Salesforce Service Cloud

4.4
(510)

Customer Service & Field Service Management Solutions

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Available in Germany supporting English and 1 other language.

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Freshservice

4.5
(388)

A complete IT service management (ITSM) tool for business

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Available in Germany supporting English and 1 other language.

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Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

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Available in Germany supporting English and 1 other language.

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LogMeIn Rescue

4.6
(125)

Remote support for helpdesks, call centers and organizations

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Available in Germany supporting English and 1 other language.

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NICE inContact

4.2
(456)

Cloud Contact Center Software

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Available in Germany supporting English and 1 other language.

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JIRA Service Management

4.4
(263)

The only ITSM solution built on the Jira platform

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Available in Germany supporting English and 1 other language.

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ConnectWise Manage

4.1
(187)

A PSA Tool Designed To Run Your As-a-Service Business

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Available in Germany supporting English and 1 other language.

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Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

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Available in Germany supporting English and 1 other language.

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SysAid

4.5
(336)

Automate IT tasks and workflows with SysAid's ITSM solution

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Available in Germany supporting English and 1 other language.

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Atera

4.5
(190)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

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Available in Germany supporting English and 1 other language.

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InvGate Service Desk

4.6
(75)

IT service desk software

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Available in Germany supporting English and 1 other language.

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Dixa

4.3
(19)

Conversational Customer Service Software

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Available in Germany supporting English and 1 other language.

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ConnectWise Control

4.7
(1,7k)

Remote meeting platform for resolving customers' queries

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Available in Germany supporting English and 1 other language.

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Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

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Available in Germany supporting English and 1 other language.

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Gorgias

4.7
(73)

Help desk and customer service solution

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Available in Germany supporting English and 1 other language.

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HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

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Available in Germany supporting English and 1 other language.

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LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

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Available in Germany supporting English and 1 other language.

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Help Scout

4.7
(166)

Web-based help desk designed for better customer experience

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Available in Germany supporting English and 1 other language.

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TOPdesk

4.6
(42)

Help desk & service management

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Available in Germany supporting English and 1 other language.

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elevio

4.6
(27)

Self-service support & customer education platform

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Available in Germany supporting English and 1 other language.

Read more about elevio

Halp

5.0
(1)

Ticketing, powered by your Slack conversations

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Available in Germany supporting English and 1 other language.

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Vision Helpdesk

4.6
(28)

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

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Available in Germany supporting English and 1 other language.

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HelpDesk

4.5
(28)

Ticketing software for effortless customer support

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Available in Germany supporting English and 1 other language.

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Alloy Navigator

4.5
(48)

Award winning IT Asset Mgmt and Service Mgmt platform

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Available in Germany supporting English and 1 other language.

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