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Government Help Desk & Ticketing Software

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.
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Customer Service & SupportCollaborationIT ManagementCustomer Management

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Help Desk & Ticketing Software in Australia
Help Desk & Ticketing Software in Canada
Freelance Help Desk & Ticketing Software
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HappyFox   

77
Helpdesk, customer support software
HappyFox is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HappyFox

77
Helpdesk, customer support software
HappyFox is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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NICE inContact   

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Cloud Contact Center Software
NICE inContact is available for Public Administrations and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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NICE inContact

241
Cloud Contact Center Software
NICE inContact is available for Public Administrations and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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Zendesk   

2,324
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Zendesk

2,324
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Freshdesk   

2,126
Online helpdesk system and customer service software
Freshdesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Freshdesk

2,126
Online helpdesk system and customer service software
Freshdesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Freshservice   

365
A complete IT service management (ITSM) tool for business
Freshservice is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

Freshservice

365
A complete IT service management (ITSM) tool for business
Freshservice is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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BOSS Solutions Suite   

21
Help desk and IT asset management
BOSS Solutions Suite is available for Public Administrations and offers the following support options: Forum, Knowledge Base, Phone Support, Video Tutorials. Learn more
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BOSS Solutions Suite

21
Help desk and IT asset management
BOSS Solutions Suite is available for Public Administrations and offers the following support options: Forum, Knowledge Base, Phone Support, Video Tutorials. Learn more
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Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Vision Helpdesk

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cayzu

31
Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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InvGate Service Desk   

64
IT service desk software
InvGate Service Desk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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InvGate Service Desk

64
IT service desk software
InvGate Service Desk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Scout   

153
Web-based help desk designed for better customer experience
Help Scout is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Scout

153
Web-based help desk designed for better customer experience
Help Scout is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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everything HelpDesk   

12
IT support management system & help desk
everything HelpDesk is available for Public Administrations and offers the following support options: Online Support, Phone Support. Learn more
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everything HelpDesk

12
IT support management system & help desk
everything HelpDesk is available for Public Administrations and offers the following support options: Online Support, Phone Support. Learn more
Visit WebsiteCompare

HelpDesk   

2
Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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HelpDesk

2
Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
Visit WebsiteCompare

LiveAgent   

744
Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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LiveAgent

744
Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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VIZOR HelpDesk & Assets   

0
ITIL Certified IT Service and Asset Management Solution
VIZOR HelpDesk & Assets is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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VIZOR HelpDesk & Assets

0
ITIL Certified IT Service and Asset Management Solution
VIZOR HelpDesk & Assets is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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elevio   

26
Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

elevio

26
Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Alloy Navigator   

39
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support. Learn more
Visit WebsiteAdd to compareCompareRemove app

Alloy Navigator

39
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support. Learn more
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Front   

117
Email management software and shared inbox for teams
Front is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Front

117
Email management software and shared inbox for teams
Front is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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LiveChat   

975
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

LiveChat

975
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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KronoDesk   

3
Powerful help desk & service management software
KronoDesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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KronoDesk

3
Powerful help desk & service management software
KronoDesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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ConnectWise Control   

1,585
Remote Support, Remote Meeting & Remote Access Software
ConnectWise Control is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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ConnectWise Control

1,585
Remote Support, Remote Meeting & Remote Access Software
ConnectWise Control is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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NinjaRMM   

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The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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NinjaRMM

84
The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HarmonyPSA   

17
The next generation of professional services automation.
HarmonyPSA is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HarmonyPSA

17
The next generation of professional services automation.
HarmonyPSA is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Vivantio  

159
Flexible Software. Focused Service.
Vivantio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreAdd to compareCompareRemove app

Vivantio

159
Flexible Software. Focused Service.
Vivantio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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BeyondTrust  

1,305
Secure remote access software
BeyondTrust is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Video Tutorials.
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BeyondTrust

1,305
Secure remote access software
BeyondTrust is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Video Tutorials.
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Issuetrak  

152
Issue tracking software for help desk and customer service
Issuetrak is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreAdd to compareCompareRemove app

Issuetrak

152
Issue tracking software for help desk and customer service
Issuetrak is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreCompare
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