Government Help Desk & Ticketing Software

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.
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72 apps

HappyFox   

77
Helpdesk, customer support software
HappyFox is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Helpdesk, customer support software
HappyFox is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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NICE inContact   

241
Cloud Contact Center Software
NICE inContact is available for Public Administrations and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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Cloud Contact Center Software
NICE inContact is available for Public Administrations and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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Zendesk   

2,324
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Freshdesk   

2,126
Online helpdesk system and customer service software
Freshdesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Online helpdesk system and customer service software
Freshdesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Freshservice   

365
A complete IT service management (ITSM) tool for business
Freshservice is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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A complete IT service management (ITSM) tool for business
Freshservice is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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BOSS Solutions Suite   

21
Help desk and IT asset management
BOSS Solutions Suite is available for Public Administrations and offers the following support options: Forum, Knowledge Base, Phone Support, Video Tutorials. Learn more
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Help desk and IT asset management
BOSS Solutions Suite is available for Public Administrations and offers the following support options: Forum, Knowledge Base, Phone Support, Video Tutorials. Learn more
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Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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InvGate Service Desk   

64
IT service desk software
InvGate Service Desk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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IT service desk software
InvGate Service Desk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Scout   

153
Web-based help desk designed for better customer experience
Help Scout is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Web-based help desk designed for better customer experience
Help Scout is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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everything HelpDesk   

12
IT support management system & help desk
everything HelpDesk is available for Public Administrations and offers the following support options: Online Support, Phone Support. Learn more
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IT support management system & help desk
everything HelpDesk is available for Public Administrations and offers the following support options: Online Support, Phone Support. Learn more
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HelpDesk   

2
Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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LiveAgent   

744
Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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VIZOR HelpDesk & Assets   

0
ITIL Certified IT Service and Asset Management Solution
VIZOR HelpDesk & Assets is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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ITIL Certified IT Service and Asset Management Solution
VIZOR HelpDesk & Assets is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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elevio   

26
Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Alloy Navigator   

39
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support. Learn more
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Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support. Learn more
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Front   

117
Email management software and shared inbox for teams
Front is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Email management software and shared inbox for teams
Front is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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LiveChat   

975
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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KronoDesk   

3
Powerful help desk & service management software
KronoDesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Powerful help desk & service management software
KronoDesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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ConnectWise Control   

1,585
Remote Support, Remote Meeting & Remote Access Software
ConnectWise Control is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Remote Support, Remote Meeting & Remote Access Software
ConnectWise Control is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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NinjaRMM   

84
The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HarmonyPSA   

17
The next generation of professional services automation.
HarmonyPSA is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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The next generation of professional services automation.
HarmonyPSA is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Vivantio  

159
Flexible Software. Focused Service.
Vivantio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Flexible Software. Focused Service.
Vivantio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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BeyondTrust  

1,305
Secure remote access software
BeyondTrust is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Video Tutorials.
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Secure remote access software
BeyondTrust is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Video Tutorials.
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Issuetrak  

152
Issue tracking software for help desk and customer service
Issuetrak is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Issue tracking software for help desk and customer service
Issuetrak is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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