App comparison

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Help Desk Software for Public Administrations

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk Suite is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Front logo
4.6
(260)

How 8,000+ companies streamline customer communication.

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Front is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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JIRA Service Management logo
4.5
(649)

The only ITSM solution built on the Jira platform

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JIRA Service Management is available for Public Administrations and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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InvGate Service Desk logo
4.6
(110)

IT service desk software

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InvGate Service Desk is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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TOPdesk logo
4.4
(87)

The service management platform that makes service happen

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TOPdesk is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

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BOSSDesk logo
4.6
(110)

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk is available for Public Administrations and offers the following support options: Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

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Atera logo
4.6
(341)

Ultimate All-In-One RMM Tool Suite for MSPs & IT Departments

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Atera is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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HaloCRM logo
5.0
(2)

Software for managing customer service operations

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HaloCRM is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat.

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

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NICE CXone is available for Public Administrations and offers the following support options: Phone Support, Chat, Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

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ThinkOwl logo
(0)

Customer service software powered by AI

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ThinkOwl is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum.

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NinjaOne logo
4.8
(202)

The Easiest-to-Use Unified IT Operations Solution

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NinjaOne is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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BeyondTrust Remote Support logo
4.6
(2K)

Secure remote access software

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BeyondTrust Remote Support is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about BeyondTrust Remote Support

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LiveChat logo
4.6
(1.6K)

Customer service software that boosts online sales.

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LiveChat is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Users also considered
ISL Light logo
4.7
(705)

Remote support software & unattended remote access

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ISL Light is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base.

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Users also considered
EngageBay CRM logo
4.7
(640)

Integrated sales & marketing software for growing teams

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EngageBay CRM is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

Read more about EngageBay CRM

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Salesforce Service Cloud logo
4.4
(751)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about Salesforce Service Cloud

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SolarWinds Service Desk logo
4.6
(570)

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about SolarWinds Service Desk

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Freshservice logo
4.5
(568)

A complete IT service management (ITSM) tool for business

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Freshservice is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support.

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Spiceworks logo
4.4
(559)

Server and website monitoring software

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Spiceworks is available for Public Administrations and offers the following support options: Knowledge Base, Chat, FAQs/Forum.

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Bitrix24 logo
4.2
(805)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Bitrix24

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Yonyx logo
4.7
(232)

Decision tree driven Interactive guides for customer service

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Yonyx is available for Public Administrations and offers the following support options: Phone Support, Chat, 24/7 (Live rep).

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Superchat logo
4.8
(167)

The comprehensive messaging suite for your business.

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Superchat is available for Public Administrations and offers the following support options: Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk, 24/7 (Live rep).

Read more about Superchat

Users also considered