Customer engagement infrastructure for operational excellence
Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices… read more. From scalable support with automated answers to common questions and support ticketing, to staying on top of churn with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business.
BeAnywhere Support Express is an advanced Software-as-a-Service solution that allows comprehensive remote access to… read more Microsoft® Windows® and Apple® Mac® computers in order to provide IT Support, as well as system management and monitoring.
Its exclusive peer-to-peer technology allows the delivery of instant, on-demand remote support to any computer in the world, even through firewalls and complex networking configurations. Easily manage, maintain and control unattended systems, assisting several customers simultaneously to increase productivity.
LiveHelpNow is a help desk software solution for customer service and live chat. The app provides a selection of features… read more to help better understand your customer and provide better help and all-round service. LiveHelpNow's live chat tool engages with your website visitors to garner customer feedback, send targeted messages and relevant recommendations. The app also provides email and ticket management, knowledge base publishing, call management and tracking, and employee training.