Multi-channel Helpdesk Software
DeskPRO is a multi-channel helpdesk software that can be hosted on cloud or your server. The help desk app helps you manage emails and tickets using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use DeskPRO to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.