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App comparison
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Sugester is a marketing automation system that helps small and medium-sized businesses with customer communication, product management, and team collaboration. Key features include live chat, task management, forum, knowledge base, feedback, and customer relationship management.
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Web Tracks is an IT asset management and help desk solution designed to help businesses of all sizes with automating ticket assignments and managing their IT inventory. Key features include time tracking, purchase order management, auditing, email alerts, and reporting.
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ENSPACE is a software tool that caters to businesses across a range of industries. With a wide array of features, such as data management, project management, workflow automation, financial management, and task management, ENSPACE is a comprehensive solution designed to optimize business processes.
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LBi HR Helpdesk is a cloud-based HR management system with a call tracking workflow solution designed to empower employees, reduce help calls and lower HR costs
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Apizee is a visual assistance platform that allows field users to collaborate in real-time with remote agents or experts.
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RightAnswers by Upland is a knowledge management software designed to help businesses of all sizes store, view, and manage information about processes, operations, support, and more in a centralized repository for future reference. The platform enables organizations to improve customer service agents’ performance and productivity and integrate self-service capabilities for clients.
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Sales and customer support management platform designed for B2B technology companies, with integrated service ticket management, customer self-service, and more
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Wavity enables organizations to build easy-to-use digital workflows quickly and cost effectively.
We offer solutions to support many digital workflows - IT, Sales and Marketing, HR, Work and Project Management and other workflows that are unique to your organization and your teams.
We offer solutions to support many digital workflows - IT, Sales and Marketing, HR, Work and Project Management and other workflows that are unique to your organization and your teams.
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AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.
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SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.
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Customer Service Support Cloud Software for easy case resolutions. No / less field service journeys as problems will be resolved via live video support
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Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.
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Service is the newest addition to the Insightly unified suite of customer relationship management applications.
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CloudOffix is an all-in-one CRM platform with a 360-degree view of the customer while offering easy customization features, having access to all the natively integrated apps through one screen.
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With AI-powered resolutions and tagging, IrisAgent is a pioneer in customer support automation and can help you increase agent productivity and shorten Mean Time to Resolution (MTTR).
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Users also considered
A Trello Power-up that connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails.
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Plumsail HelpDesk is an advanced ticketing management system for Microsoft 365, SharePoint Online, and On-premises. It is packed with features that empower your customer support.
It allows you to handle support tickets instantly, e-mail communications from your customers display at the help desk right away.
It allows you to handle support tickets instantly, e-mail communications from your customers display at the help desk right away.
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Ariglad is an HR case management helpdesk software that helps businesses facilitate team collaboration, track support tickets, manage employee inquiries, and more.
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HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.
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Focus Desk is a cloud-based issue ticketing and service desk solution from Focus Telecom which allows users to manage customer faster and better.
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CRMdesk is very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet.
CRMdesk allows supporting an unlimited number of customers and may be seamlessly integrated with a company’s web site.
CRMdesk allows supporting an unlimited number of customers and may be seamlessly integrated with a company’s web site.
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OASYS^ provides a modern, cloud-based, and all-inclusive service management solution. With OASYS^ businesses, organizations can integrate an array of functional departments into one cohesive platform, enabling users to log, track and resolve issues in a variety of domains, and automate workflows.
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