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Help Desk Software - Page 8

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.

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EV Service Manager

3.1
(11)

IT service management solution for businesses of all sizes

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EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting.

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CustomerWise

4.0
(3)

Customer support and business process management

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Sales and customer support management platform designed for B2B technology companies, with integrated service ticket management, customer self-service, and more

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GestSup

4.5
(2)

French-language support management software

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GestSup is a French-language support management software. Users can manage tickets and IT assets, create surveys and view reports and statistics.

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KronoDesk

3.5
(4)

Powerful help desk & service management software

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KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end

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Business Manager 365

5.0
(1)

Cloud-based business management software

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Business Manager 365 is an on-premise and cloud-based software designed to help organizations handle various business operations, such as customer relationship management (CRM), enterprise resource planning (ERP), quality assurance, IT ticketing, and more on a centralized platform.

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Focus Desk

5.0
(1)

Multi-channel service desk & ticketing solution

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Focus Desk is a cloud-based issue ticketing and service desk solution from Focus Telecom which allows users to manage customer faster and better.

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Gladly

5.0
(1)

Gladly is a Cloud-based customer service platform

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Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface

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HelpMaster

5.0
(1)

Helpdesk, service desk and customer support software

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HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.

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Zent.io

5.0
(1)

Cloud omnichannel contact center software

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Zent.io is an omnichannel software for customer service teams including chat, mail, voice, Facebook, Twitter & fully customizable customer portal

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helppeople Cloud

5.0
(1)

Spanish helpdesk solution for small to large businesses

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helppeople Cloud is a helpdesk solution designed to help businesses of all sizes manage assets, tickets, requirements, service level agreements (SLAs), projects, incidents, and more. The platform enables users to streamline support service processes via automated workflows, and self-service portals.

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Elementool Help Desk

4.0
(1)

Help desk software

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Elementool Help Desk is a web-based Help Desk that allows your team to track issues/tickets collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time and money.

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Enterprise Service Desk

4.0
(1)

ITIL-based incident, service and change management solution

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Enterprise Service Desk is a scalable ITIL-based help desk solution delivering a multitude of features across incident, service and change request management

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SpiceCSM

3.0
(1)

Integration Platform as a Service for contact centers

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SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact center will not only provide higher quality service, but at a lower cost.

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e-Service Suite

3.0
(1)

Help Desk, Service Management, Enterprise Solution

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Service Desk ticketing solution that ties together Incident, Request, Problem and Change management seamlessly, all driven by dynamic Service Level Agreements.

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eStreamDesk

3.0
(1)

Online helpdesk & knowledge base simplified

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eStreamDesk automates help desk & ticketing activities with a workflow rules engine, email conversion, social media integration, localization & self service.

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Akio Unified Interaction Center

(0)

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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CRMdesk

(0)

CRMdesk: Web-based helpdesk for customer support automation

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CRMdesk is very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet.
CRMdesk allows supporting an unlimited number of customers and may be seamlessly integrated with a company’s web site.

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CallVU

(0)

Digital call experience platform for call centers

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CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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Cingo

(0)

Omni-channel customer service platform

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Cingo is an omni-channel customer service platform designed to help companies provide seamless customer support with live chat, email & video & VoIP calling

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IT Help Desk

(0)

IT help desk and ticket management software

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Use Comindware’s graphical Workflow Builder and Form Builder to interactively customize IT workflow processes and measure and monitor IT help desk activities. It automates and streamlines handling of IT help desk requests with automated request routing, prioritization, and escalation.

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ITSM 365

(0)

Customizable Service Desk for any business small or large

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Out-of-the-box solution covering all your needs. Manage incidents, problems, tasks and changes. Get the approval from your users. Sign and control SLA contract. Build your configuration database & knowledge base

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KeyStone OnDemand

(0)

Training platform with learning management system

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KeyStone OnDemand is a training platform that merges the best Learning Management System (LMS), Knowledge Base and Self-Service features into a Software-as-a-Service (SaaS) platform to increase user adoption, loyalty and retention of custom applications through training.

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NeeyamoWorks

(0)

HR software to manage employees, payroll, expenses & queries

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A unified platform with many applications EmployeeHub, Time, Absence, Compliance, Expense, Docket, Screening,Survey and ServiceDesk.

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NetSupport ServiceDesk

(0)

Browser-based helpdesk and ticketing software

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Easily integrated into your existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organize, manage and answer the toughest support challenges.

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NeuQs Free Helpdesk

(0)

Web-based help desk and support application

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NeuQs Free Help Desk ensures delivery of professional levels of service through management and feedback.
Based on .Net technologies; uses scalable SQL Server.It conforms to ITIL Standards, featuring rapid help desk ticket creation through intuitive forms, acceptance of new calls via email.

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