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App comparison
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One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.
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IT help desk software with integrated incident ticketing, project management, and asset management - all in one - ITSM.
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Loop Email is an all-in-one team inbox, which simplifies and organizes incoming work communication into one inbox.
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Simplifica+ is a cloud-based platform that streamlines document access, automates processes, and revolutionizes B2B interactions.
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Give customers the self-service and transactional experiences they want in their favorite chat messaging channel without having to download another app, all while making your business more efficient and profitable. Be there for customers around the clock with Chat Flow today.
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Unifize is a cloud-based collaboration software that helps bring people, processes and data into one collaborative platform that looks and feels like a simple chat app. Infinitely configurable to processes using a drag-and-drop builder.
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IncognitoDesk is a cloud-based platform that provides businesses with a single web interface for all their messaging app accounts, which allows them to handle customers' queries on a unified location. Supervisors can view and respond to messages, organize them in folders, and annotate chats using a full keyboard.
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ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.
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ngDesk is a cloud-based customer service solution, which assists customer support teams with ticket management and query resolution. Key features include forms management, collaboration, chatbot creation, rule-based workflows, knowledge base management, and multi-channel communication.
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BeInContact helps companies of various sectors and sizes increase the loyalty of their customers, improving their Customer Experience and speeding up Sales processes.
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Rexpondo is a modern Help Desk ticketing and IT Service Management (ITSM) solution designed using ITIL best practice, that help organizations to focus on efficiency and effectiveness. More than just a Help Desk, Rexpondo is a true service desk solution available in Cloud as well as On Premise.
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Rezolve.ai is an artificial intelligence (AI)-enabled platform designed to help businesses in healthcare, retail, education, and other industries automate service desk operations via a unified portal. The software allows organizations to establish custom workflows to resolve all employee issues.
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Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.
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Inxide by Increso is a cloud-based customer communications platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.
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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.
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SupportCenter Plus combines automated request tracking, multi-channel support, knowledge base, self service, contracts & SLA management, reporting & more
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everything HelpDesk is a configurable support management & workflow automation system for K12 support staff & IT technicians in schools, governments & industry
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User-friendly and flexible web and mobile Asset, Work Order and Customer Service solution. Geo-tag and map assets. Schedule Preventative Maintenance.
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HelpSpot is a help desk management software that allows businesses to organize multiple email accounts, filter and track support tickets as well as access pre-built reports according to requirements. Users can manage service level agreements, categorize help requests and integrate the platform with various third-party systems.
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AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.
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Forethought is a conversational AI platform designed to help businesses in the retail, education, finance, travel, and other sectors prioritize tickets and manage customer communications. Administrators can utilize the artificial-enabled tools to analyze clients’ sentiments and tag and direct cases to relevant agents.
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Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.
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Give your customer support team their own go-to help centre where they can access the most updated content 24/7 from your knowledge base to resolve customer issues quickly, efficiently, and effectively.
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CXMEngine is a customer journey solution that facilitates journey orchestration, task automation, and product catalog management.
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