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Best Help Desk Software - Page 8

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Virima logo

Virima

4.6
(11)

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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Unifize logo

Unifize

4.7
(10)

Collaboration software

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Unifize is a cloud-based collaboration software that helps bring people, processes and data into one collaborative platform that looks and feels like a simple chat app. Infinitely configurable to processes using a drag-and-drop builder.

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ngDesk logo

ngDesk

4.5
(12)

Ticket management for customer service and support teams

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ngDesk is a cloud-based customer service solution, which assists customer support teams with ticket management and query resolution. Key features include forms management, collaboration, chatbot creation, rule-based workflows, knowledge base management, and multi-channel communication.

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Simplify360 logo

Simplify360

4.4
(12)

Customer experiences tools Software

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One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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YDEA logo

YDEA

4.4
(12)

Italian CRM tool to handle customer service operations

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All-In-One CLOUD Suite to manage entire Support Department: - Tickets and Incidents, Reports and sign from mobile - Asset Management - Planning and Map to show ticket locations - Contracs: rent and pay-per-page printers and MFPs, prepaid scaled contract, recurring billing - Customer Portal and FAQs

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BeInContact logo

BeInContact

4.3
(13)

Your Omnichannel Cloud Contact Center Solution

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BeInContact helps companies of various sectors and sizes increase the loyalty of their customers, improving their Customer Experience and speeding up Sales processes.

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ManageEngine SupportCenter Plus logo

ManageEngine SupportCenter Plus

4.3
(13)

Web based customer support

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SupportCenter Plus combines automated request tracking, multi-channel support, knowledge base, self service, contracts & SLA management, reporting & more

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CXMEngine logo

CXMEngine

4.4
(11)

Customer Journey Solution

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CXMEngine is a customer journey solution that facilitates journey orchestration, task automation, and product catalog management.

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Smart Tribune logo

Smart Tribune

4.4
(11)

Customer Self-Service

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Give your customer support team their own go-to help centre where they can access the most updated content 24/7 from your knowledge base to resolve customer issues quickly, efficiently, and effectively.

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Startly logo

Startly

4.4
(10)

Your Service Organization Streamlined with Startly

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Startly is an all-in-one, fully integrated IT Service Management and Professional Services Automation platform. It will help your company track time and expense, manage projects, help desk, ticketing, change and asset management, and enforce organizational governance policies.

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Enghouse eKMS logo

Enghouse eKMS

4.2
(12)

Internal & external knowledge base and forum management

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SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. Search engine, internal/external kb moderator tools, workflows, ticketing, custom forms, editor, article templates and snippets, statistics reporting, drafts and much more.

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Helprace logo

Helprace

4.7
(7)

All-in-one customer service solution

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Helprace can be used as an email manager or full-fledged ticketing system. Manage workflows, saved commands / replies, users and reports.

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OfficeAmp logo

OfficeAmp

4.2
(12)

Office operations & issue management software on Slack.

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Easily collect, manage, resolve issues related to office operations. Categorize & assign tasks within Slack or MS Teams- where your team works!

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ITarian logo

ITarian

4.8
(6)

IT and remote access management solution

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ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

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Re:Desk logo

Re:Desk

4.8
(6)

Help desk software for eCommerce or multi-vendor stores

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Re:Desk is an online web based customer support software & ticketing system for small and medium business companies and eCommerce or multi-vendor stores

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Viewabo logo

Viewabo

4.5
(8)

Diagnose problems faster when you can see them.

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Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.

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Vorex logo

Vorex

3.8
(17)

Manage clients and projects on a single platform

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Vorex aims to simplify the conversation around PSA and online project management and capitalize on having developed an intuitive, easy-to-use solution.

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FootPrints logo

FootPrints

3.4
(28)

IT service desk automation software for mid-size businesses.

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FootPrints service desk is an ITIL verified IT service management & automation software application for small to medium sized businesses. The cloud-based solution provides tools for change management, service catalog and portfolio management, knowledge management, workflow automation, and more.

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ClickDesk logo

ClickDesk

3.6
(19)

Live chat for customer support

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ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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Milldesk logo

Milldesk

4.8
(5)

IT help desk and service desk management

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Milldesk is an IT help desk and service management platform designed for IT service providers and organizations of all sizes. Key features include intelligent workflows, automatic and scheduled tickets, communication tools, contract management, customizable branding, and feedback management.

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Stames logo

Stames

4.8
(5)

Cloud-based customer service & team communication S

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Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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Interakt logo

Interakt

5.0
(4)

Supercharged Customer Engagement and Support platform.

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Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications

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ServiceWise logo

ServiceWise

4.6
(5)

Web based help desk management software

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ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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IncidentMonitor logo

IncidentMonitor

4.1
(7)

Service desk software with self-service web portal support

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IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing and self-service web portals

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AIhelp  logo

AIhelp

4.4
(5)

BEST In-App Messaging & Operations for AI Customer Support

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AIhelp is a customizable in-app customer support & SDK messaging tool with AI chatbot, designed to help businesses meet customer requirements and satisfaction

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