App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
All apps
Leaders
6 software options
Sponsored
Features
Asset Lifecycle Management(5)
Inventory Management(5)
Active Directory Integration(3)
Billing & Invoicing(1)
Access Controls/Permissions(5)
Activity Dashboard(6)
Activity Tracking(5)
Alerts/Escalation(6)
Alerts/Notifications(6)
API(6)
Appointment Management(1)
Approval Process Control(4)
Asset Tracking(4)
Assignment Management(3)
Audit Management(3)
Audit Trail(2)
Auto-Responders(1)
Automated Routing(5)
Availability Management(3)
Calendar Management(1)
Call Center Management(3)
Call Monitoring(1)
Call Recording(1)
Call Routing(2)
Capacity Management(3)
Cataloging/Categorization(2)
Change Management(5)
Chat/Messaging(4)
Client Portal(5)
CMDB(1)
Collaboration Tools(4)
Commenting/Notes(1)
Communication Management(1)
Compliance Management(3)
Computer Telephony Integration(1)
Configurable Workflow(2)
Configuration Management(5)
Contact Database(1)
Contact Management(1)
Content Management(1)
Contract/License Management(5)
CRM(4)
Customer Database(2)
Customer History(1)
Customer Segmentation(2)
Customer Support(1)
Customizable Branding(6)
Customizable Fields(4)
Customizable Forms(4)
Customizable Reports(5)
Customizable Templates(4)
Dashboard(5)
Dashboard Creation(4)
Data Import/Export(5)
Data Visualization(2)
Document Storage(3)
Drag & Drop(6)
Email Management(6)
Email Templates(3)
Event Triggered Actions(2)
Feedback Management(2)
Forms Management(2)
Full Text Search(2)
Help Desk Management(4)
Incident Management(6)
Interaction Tracking(4)
Issue Auditing(4)
Issue Management(3)
Issue Scheduling(2)
Issue Tracking(2)
IT Asset Management(5)
IT Asset Tracking(3)
Knowledge Base Management(5)
Knowledge Management(5)
Live Chat(3)
Macros/Templated Responses(3)
Maintenance Management(2)
Maintenance Scheduling(3)
Mobile Access(3)
Monitoring(5)
Multi-Channel Communication(4)
Multi-Language(2)
Performance Metrics(5)
Prioritization(6)
Problem Management(6)
Project Management(5)
Real Time Analytics(3)
Real Time Data(3)
Real Time Notifications(4)
Real Time Reporting(3)
Real Time Updates(3)
Real-Time Chat(5)
Recurring Issues(3)
Release Management(3)
Reminders(2)
Remote Access/Control(5)
Reporting & Statistics(5)
Reporting/Analytics(5)
Role-Based Permissions(3)
Rules-Based Workflow(3)
Scheduled/Automated Reports(2)
Search/Filter(3)
Self Service Portal(6)
Service Catalog(5)
Service Level Agreement (SLA) Management(6)
Single Sign On(4)
Social Media Integration(2)
SSL Security(3)
Status Tracking(3)
Supplier Management(2)
Support Ticket Management(6)
Support Ticket Tracking(5)
Survey/Poll Management(2)
Surveys & Feedback(5)
Tagging(3)
Task Management(6)
Third Party Integrations(4)
Widgets(3)
Workflow Configuration(4)
Workflow Management(6)
Integrated with
1Gateway
Microsoft Teams(2)
Google Workspace(2)
Microsoft Outlook(2)
3CLogic(1)
3CX(1)
Actiondesk(1)
ActiveCampaign(2)
ActiveDEMAND(2)
Adobe Commerce(1)
Agent.ai(1)
Aircall(1)
Akita(1)
AlertOps(3)
Alida TXM(2)
Amazon Connect(2)
APIANT(2)
AppFollow(1)
Asana(1)
AskNicely(1)
AVOXI(1)
Azure Active Directory(2)
Basecamp(1)
Bedrock Data(2)
BeyondTrust Remote Support(2)
BigCommerce(1)
Bitium(1)
Blits(2)
Bold BI(2)
Box(2)
BugHerd(1)
Built.io Flow(2)
Campaign Monitor(2)
Capsule(1)
ChargeDesk(1)
Chattermill(1)
ChurnZero(1)
Cloud Elements(3)
CloudTalk(1)
Cognito Forms(1)
ConnectWise ScreenConnect(2)
Constant Contact(2)
Crowdin(1)
Customer Thermometer(3)
CustomerX(1)
Cyclr(2)
Cyfe(2)
Delighted(1)
Dialpad(1)
Domotz(1)
Dropbox Business(2)
elevio(1)
EV Reach(3)
EvaluAgent(1)
FAT FINGER(3)
Five9(1)
Fivetran(1)
Fonvirtual Virtual PBX(1)
FreshBooks(1)
Freshdesk(1)
Freshdesk Success(1)
FullContact(1)
Geckoboard(1)
GitHub(1)
Gmail(2)
Google Analytics 360(2)
Google Calendar(2)
Google Contacts(1)
Google Drive(2)
Google Forms(1)
Grow(1)
Guru(1)
Harvest(2)
Help Desk Migration(3)
Highrise(1)
Hornbill(3)
HubSpot CRM(2)
HubSpot Marketing Hub(2)
Insightly(2)
iorad(2)
IT Glue(2)
Jira(4)
JIRA Service Management(2)
JustCall(1)
Kaseya VSA(1)
Keap(1)
Klaus(1)
Klipfolio(1)
Lansweeper(2)
Lead Gen & CRM (formerly SharpSpring)(1)
LeadMaster(1)
LiveChat(1)
LogMeIn Rescue(4)
Lumoa(2)
MaestroQA(1)
Mailchimp(2)
Make(1)
Meta for Business(1)
Microsoft Azure(1)
Microsoft Excel(1)
Microsoft Intune(1)
Microsoft Power BI(1)
Mobil(X)(2)
NetCrunch(2)
Nicereply(1)
Nimble(2)
NinjaOne(1)
Okta(2)
Olark(1)
OneDrive(1)
ONEiO(4)
OneLogin(4)
Operations Hub(1)
OpsGenie(2)
Optymyze(2)
PagerDuty(1)
Pipedrive(1)
Pivotal Tracker(1)
Plantt(1)
Playvox(2)
Plecto(2)
Quickbooks Online(2)
QuickBooks Online Advanced(2)
Quoter(1)
Radiance Commerce(1)
Retently(3)
RingCentral Contact Center(2)
Ringover(1)
Rippling(2)
Robly(1)
RudderStack(1)
Salesforce Sales Cloud(3)
Salesforce Service Cloud(1)
ScalePad(2)
Segment(1)
ServiceNow(1)
Shelf(1)
Shopify(1)
SIGNL4(5)
Simplesat(4)
Sisense(2)
Slaask(1)
Slack(3)
Solvemate(1)
Squirro(2)
SugarCRM(1)
SurveyMonkey(1)
Talkdesk(1)
Teamleader(1)
TeamViewer(4)
Teamwork.com(1)
Time Doctor(1)
Toky(1)
Tonkean(1)
TOPdesk(3)
Tray.io(2)
Trelica(2)
Trello(2)
Twilio(1)
Twitter/X(1)
Typeform(1)
Userlike(1)
Voxloud(1)
WhatsApp(1)
WooCommerce(1)
WordPress(1)
Workativ Assistant(4)
Workato(2)
Xero(2)
xMatters(1)
Zapier(4)
Zendesk Suite(3)
Zluri(2)
Zoho Assist(2)
Zoho CRM(1)
Zoom Meetings(2)
Pricing model
Free(2)
Open Source(0)
Free Trial(5)
One Time License(0)
Subscription(6)
Devices supported
Mac(4)
iPad(5)
Android(5)
Linux(3)
Web-based(6)
iPhone(5)
Windows(5)
Organization types
Small Business(5)
Non Profit(5)
Large Enterprises(6)
Public Administrations(5)
Freelancers(2)
Mid Size Business(6)
User rating
& up
Personalize your search
Any industry
Any business size
5
1.8K
4
1.1K
3
155
2
29
1
16
Online helpdesk system and customer service software
Read more about Freshdesk
95
92
34
8
9
A PSA Tool Designed To Run Your As-a-Service Business
Read more about ConnectWise PSA
33
20
0
The service management platform that makes service happen
Read more about TOPdesk
358
189
18
IT Service Desk & Asset Management Software
Read more about SolarWinds Service Desk
124
81
12
Enterprise IT service cloud solutions
Read more about ServiceNow
ITSM Software, Helpdesk & Service Desk for IT Organizations
Read more about Serviceware Processes