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Best Help Desk Apps Integrated with Box

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.

9 software options

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Features



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Customer rating



Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

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Integrates with Box, monday.com, StackTome, …

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Freshservice

4.5
(420)

A complete IT service management (ITSM) tool for business

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Integrates with Box, Goverlan Reach, Freshping by Freshworks, …

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JIRA Service Management

4.4
(271)

The only ITSM solution built on the Jira platform

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Integrates with Box, Goverlan Reach, Zoho Assist, …

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OneDesk

4.0
(2)

Helpdesk & Project Management Software - in one application

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Integrates with Box, Microsoft Project, Microsoft Azure, …

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Freshdesk

4.5
(2,3k)

Online helpdesk system and customer service software

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Integrates with Box, Auvik, Xero, …

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ServiceNow

4.5
(73)

Enterprise IT service cloud solutions

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Integrates with Box, Groove.id, Auvik, …

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Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

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Integrates with Box, Jira, ServiceNow, …

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Centralpoint

4.7
(6)

Digital experience platform & content management solution

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Integrates with Box, Twilio, Brightcove, …

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Ameyo FusionCX

3.9
(11)

Omnichannel help desk ticketing system

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Integrates with Box, Ameyo

Read more about Ameyo FusionCX