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Features
Inventory Management(3)
AB Testing(3)
Access Controls/Permissions(6)
Account Alerts(3)
Account Management(3)
Activity Dashboard(8)
Activity Tracking(8)
Alerts/Escalation(8)
Alerts/Notifications(9)
API(10)
Appointment Management(6)
Asset Tracking(3)
Assignment Management(6)
Audit Trail(4)
Auto-Responders(8)
Automated Routing(9)
Calendar Management(3)
Call Center Management(6)
Call Monitoring(4)
Call Recording(4)
Call Routing(6)
Campaign Management(6)
Canned Responses(5)
Cataloging/Categorization(6)
Change Management(3)
Chat/Messaging(8)
Chatbot(3)
Client Portal(5)
Collaboration Tools(9)
Commenting/Notes(3)
Communication Management(7)
Compliance Management(3)
Computer Telephony Integration(5)
Configurable Workflow(4)
Configuration Management(3)
Contact Database(7)
Contact Management(8)
Content Management(4)
Contract/License Management(4)
CRM(9)
Customer Database(7)
Customer History(6)
Customer Segmentation(6)
Customer Support(3)
Customizable Branding(8)
Customizable Fields(8)
Customizable Forms(8)
Customizable Reports(8)
Customizable Templates(10)
Dashboard(7)
Data Import/Export(9)
Data Visualization(3)
Document Management(4)
Document Storage(7)
Drag & Drop(7)
Email Management(9)
Email Templates(8)
Employee Management(5)
Engagement Tracking(5)
Event Triggered Actions(8)
Feedback Management(7)
File Sharing(6)
Forms Management(3)
Full Text Search(4)
Help Desk Management(7)
Inbox Management(5)
Incident Management(4)
Interaction Tracking(8)
Issue Auditing(4)
Issue Management(6)
Issue Scheduling(3)
Issue Tracking(6)
IT Asset Management(4)
IVR/Voice Recognition(3)
Knowledge Base Management(9)
Knowledge Management(8)
Lead Management(6)
Live Chat(8)
Macros/Templated Responses(7)
Mobile Access(10)
Monitoring(5)
Multi-Channel Communication(9)
Multi-Channel Management(5)
Multi-Language(6)
Multiple User Accounts(6)
Performance Metrics(8)
Prioritization(8)
Project Management(4)
Queue Management(8)
Real Time Analytics(5)
Real Time Monitoring(9)
Real Time Notifications(7)
Real Time Reporting(5)
Real-Time Chat(9)
Real-time Consumer-facing Chat(5)
Reporting & Statistics(10)
Reporting/Analytics(10)
Role-Based Permissions(4)
Routing(7)
Search/Filter(9)
Self Service Portal(9)
Service Level Agreement (SLA) Management(7)
Single Sign On(4)
Social Media Integration(7)
SSL Security(5)
Support Ticket Management(9)
Support Ticket Tracking(6)
Survey/Poll Management(5)
Surveys & Feedback(9)
Tagging(4)
Task Management(8)
Template Management(6)
Third Party Integrations(10)
Widgets(5)
Workflow Configuration(9)
Workflow Management(10)
Integrated with
Cognito Forms
Microsoft Teams(4)
Microsoft 365(4)
Google Workspace(2)
Microsoft Outlook(3)
1Gateway(1)
3CX(2)
Actiondesk(5)
ActiveCampaign(3)
ActiveDEMAND(3)
Adobe Commerce(4)
Agent.ai(3)
Agile CRM(2)
Aircall(5)
Akita(4)
AlertOps(3)
Alida TXM(5)
Amazon Connect(2)
APIANT(7)
AppFollow(5)
Asana(4)
AskNicely(5)
AuditShipment (4)
Autotask PSA(1)
AVOXI(4)
Basecamp(2)
Bedrock Data(4)
Better Proposals(2)
BeyondTrust Remote Support(3)
BigCommerce(2)
Bitium(5)
Blits(3)
Bold BI(4)
Box(4)
BugHerd(6)
Built.io Flow(5)
Calendly(2)
Campaign Monitor(6)
Capsule(3)
ChargeDesk(5)
Chattermill(3)
ChurnZero(4)
Clearbit(2)
ClickUp(4)
Cloud Elements(4)
CloudTalk(5)
Confluence(1)
ConnectWise ScreenConnect(2)
Constant Contact(5)
Crowdin(4)
Customer Thermometer(4)
Customer.io(3)
CustomerX(3)
Cyclr(3)
Cyfe(6)
Delighted(5)
Dialpad(2)
DocuSign(2)
Domotz(1)
Dropbox Business(5)
Drupal(2)
elevio(4)
EV Reach(4)
EvaluAgent(4)
FAT FINGER(5)
Five9(2)
Fivetran(5)
Fonvirtual Virtual PBX(5)
FreshBooks(5)
Freshdesk(2)
Freshdesk Success(5)
FullContact(6)
FullStory(4)
Geckoboard(5)
GetResponse(1)
GitHub(4)
Gmail(5)
Google Analytics 360(4)
Google Calendar(3)
Google Contacts(3)
Google Docs(1)
Google Drive(3)
Google Forms(4)
Grow(4)
Guru(4)
Harvest(3)
Help Desk Migration(6)
Highrise(3)
Hornbill(3)
HubSpot CRM(4)
HubSpot Marketing Hub(5)
HubSpot Service Hub(1)
Insightly(5)
Instagram(2)
Intercom(4)
iorad(5)
Jira(6)
JIRA Service Management(3)
Joomla(2)
JustCall(6)
Kaseya VSA(1)
Keap(3)
Klaus(4)
Klaviyo(2)
Klipfolio(4)
Kustomer(1)
Lansweeper(2)
Lead Gen & CRM (formerly SharpSpring)(5)
LeadMaster(5)
LinkedIn for Business(1)
LiveChat(3)
LogMeIn Rescue(3)
Lumoa(4)
MaestroQA(3)
Mailchimp(7)
Make(5)
Medallia Agent Connect(2)
Meta for Business(6)
Microsoft Excel(3)
Mobil(X)(2)
Morphic(2)
NetCrunch(3)
Nicereply(4)
Nimble(2)
Olark(5)
OneDrive(2)
ONEiO(4)
OneLogin(3)
Operations Hub(3)
OpsGenie(3)
Optymyze(3)
PagerDuty(4)
Pipedrive(4)
Pivotal Tracker(3)
Plantt(4)
Playvox(4)
Plecto(5)
ProjectManager.com(3)
Quickbooks Online(2)
QuickBooks Online Advanced(5)
Radiance Commerce(4)
Retently(6)
RingCentral Contact Center(3)
RingCentral Engage Digital(2)
Ringover(3)
Rippling(4)
Robly(4)
RudderStack(4)
Salesforce Sales Cloud(8)
Segment(4)
Shelf(2)
Shopify(7)
SIGNL4(2)
Simplesat(5)
Sisense(5)
Slaask(6)
Slack(8)
Solvemate(3)
Squirro(2)
Stripe(2)
SugarCRM(3)
SurveyMonkey(4)
Talkdesk(6)
Teamleader(3)
TeamViewer(3)
Time Doctor(5)
Toky(5)
Tonkean(5)
TOPdesk(2)
Tray.io(4)
Trelica(5)
Trello(6)
Twilio(4)
Twitter/X(4)
Typeform(2)
Unbounce(3)
Upscope(4)
Userlike(4)
Voxloud(4)
WhatsApp(3)
WooCommerce(4)
WordPress(6)
Workativ Assistant(3)
Workato(6)
Xero(2)
xMatters(2)
Zapier(9)
Zendesk Sell(2)
Zendesk Suite(4)
Zluri(4)
Zoho Assist(3)
Zoho CRM(3)
Zoom Meetings(5)
Pricing model
Free(3)
Open Source(0)
Free Trial(10)
One Time License(0)
Subscription(9)
Devices supported
Mac(4)
iPad(10)
Android(10)
Linux(2)
Web-based(10)
iPhone(10)
Windows(4)
Organization types
Small Business(10)
Non Profit(10)
Large Enterprises(8)
Public Administrations(6)
Freelancers(6)
Mid Size Business(10)
User rating
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Service-first CRM company that builds support & sales tools
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How 8,000+ companies streamline customer communication.
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Online helpdesk system and customer service software
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Making internet business personal
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The only ITSM solution built on the Jira platform
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A complete IT service management (ITSM) tool for business
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101
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SMS texting and live chat for sales, support & ops teams
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Deliver world-class support from one easy-to-use platform.
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Sales and marketing CRM for growing businesses
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Complete CRM for sales, marketing, and operations
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