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Features
Access Controls/Permissions(5)
Account Alerts(2)
Account Management(2)
Activity Dashboard(6)
Activity Tracking(4)
Alerts/Escalation(6)
Alerts/Notifications(6)
API(6)
Appointment Management(5)
Asset Tracking(2)
Assignment Management(3)
Audit Trail(2)
Auto-Responders(3)
Automated Routing(5)
Calendar Management(2)
Call Center Management(4)
Call Monitoring(2)
Call Recording(2)
Call Routing(5)
Campaign Management(2)
Canned Responses(3)
Cataloging/Categorization(4)
Change Management(2)
Chat/Messaging(6)
Client Portal(2)
CMDB(2)
Collaboration Tools(5)
Communication Management(4)
Computer Telephony Integration(2)
Configurable Workflow(2)
Configuration Management(2)
Contact Database(3)
Contact Management(5)
Content Management(3)
Contract/License Management(2)
CRM(6)
Customer Database(5)
Customer History(5)
Customer Segmentation(4)
Customer Support(2)
Customizable Branding(6)
Customizable Fields(6)
Customizable Forms(5)
Customizable Reports(6)
Customizable Templates(6)
Dashboard(5)
Data Import/Export(5)
Data Visualization(2)
Document Storage(4)
Drag & Drop(4)
Email Management(6)
Email Templates(6)
Employee Management(3)
Engagement Tracking(3)
Event Triggered Actions(4)
Feedback Management(6)
File Sharing(3)
Forms Management(3)
Full Text Search(2)
Help Desk Management(4)
Inbox Management(3)
Incident Management(3)
Interaction Tracking(5)
Issue Auditing(3)
Issue Management(3)
Issue Scheduling(2)
Issue Tracking(3)
IT Asset Management(2)
IVR/Voice Recognition(2)
Knowledge Base Management(6)
Knowledge Management(5)
Lead Management(3)
Live Chat(6)
Macros/Templated Responses(4)
Mobile Access(6)
Monitoring(2)
Multi-Channel Communication(6)
Multi-Channel Management(3)
Multi-Language(5)
Multiple User Accounts(3)
Offline Form(3)
Performance Metrics(6)
Prioritization(5)
Proactive Chat(3)
Problem Management(3)
Project Management(3)
Queue Management(5)
Real Time Analytics(3)
Real Time Data(4)
Real Time Monitoring(5)
Real Time Notifications(5)
Real Time Reporting(3)
Real Time Updates(4)
Real-Time Chat(5)
Real-time Consumer-facing Chat(4)
Recurring Issues(3)
Reporting & Statistics(6)
Reporting/Analytics(6)
Role-Based Permissions(4)
Routing(3)
Search/Filter(4)
Self Service Portal(6)
Service Level Agreement (SLA) Management(5)
Single Sign On(4)
Social Media Integration(5)
SSL Security(4)
Support Ticket Management(6)
Support Ticket Tracking(5)
Survey/Poll Management(5)
Surveys & Feedback(6)
Tagging(3)
Task Management(6)
Template Management(3)
Third Party Integrations(6)
Transcripts/Chat History(3)
Transfers/Routing(3)
Virtual Assistant(4)
Widgets(3)
Workflow Configuration(5)
Workflow Management(6)
Integrated with
Grow
Microsoft Teams(3)
Microsoft 365(1)
Google Workspace(1)
Microsoft Outlook(1)
1Gateway(1)
3CX(2)
Actiondesk(3)
ActiveCampaign(2)
ActiveDEMAND(2)
Adobe Commerce(2)
Agent.ai(3)
Agile CRM(1)
Aircall(3)
Akita(3)
AlertOps(3)
Alida TXM(4)
Amazon Connect(2)
APIANT(4)
AppFollow(3)
Asana(2)
AskNicely(3)
AuditShipment (3)
Autotask PSA(1)
AVOXI(3)
Basecamp(1)
Bedrock Data(4)
Better Proposals(1)
BeyondTrust Remote Support(2)
BigCommerce(2)
Bitium(4)
Blits(4)
Bold BI(3)
Box(3)
BugHerd(4)
Built.io Flow(3)
Calendly(2)
Campaign Monitor(3)
Capsule(2)
ChargeDesk(3)
Chattermill(3)
ChurnZero(3)
Clearbit(1)
ClickUp(2)
Cloud Elements(3)
CloudTalk(4)
Cognito Forms(4)
ConnectWise ScreenConnect(2)
Constant Contact(3)
Crowdin(3)
Customer Thermometer(3)
Customer.io(2)
CustomerX(3)
Cyclr(3)
Cyfe(5)
Delighted(3)
Dialpad(1)
DocuSign(1)
Domotz(1)
Dropbox Business(3)
Drupal(1)
elevio(3)
EV Reach(3)
EvaluAgent(3)
FAT FINGER(3)
Five9(2)
Fivetran(4)
Fonvirtual Virtual PBX(3)
FreshBooks(4)
Freshdesk(1)
Freshdesk Success(3)
FullContact(2)
FullStory(2)
Geckoboard(4)
GetResponse(1)
GitHub(2)
Gmail(3)
Google Analytics 360(4)
Google Calendar(4)
Google Contacts(3)
Google Drive(1)
Google Forms(3)
Guru(3)
Harvest(3)
Help Desk Migration(4)
Highrise(2)
Hornbill(3)
HubSpot CRM(2)
HubSpot Marketing Hub(3)
HubSpot Service Hub(1)
Insightly(3)
Instagram(2)
Intercom(2)
iorad(5)
Jira(3)
JIRA Service Management(3)
Joomla(1)
JustCall(3)
Kaseya VSA(1)
Keap(2)
Klaus(3)
Klaviyo(1)
Klipfolio(4)
Lansweeper(1)
Lead Gen & CRM (formerly SharpSpring)(3)
LeadMaster(3)
LinkedIn for Business(1)
LiveChat(2)
LogMeIn Rescue(3)
Lumoa(3)
MaestroQA(3)
Mailchimp(4)
Make(3)
Medallia Agent Connect(2)
Meta for Business(5)
Microsoft Excel(2)
Mobil(X)(2)
Morphic(2)
NetCrunch(3)
Nicereply(2)
Nimble(2)
Okta(1)
Olark(2)
OneDrive(1)
ONEiO(4)
OneLogin(3)
Operations Hub(4)
OpsGenie(2)
Optymyze(3)
PagerDuty(2)
Pipedrive(3)
Pivotal Tracker(3)
Plantt(3)
Playvox(3)
Plecto(4)
ProjectManager.com(2)
QuickBooks Online Advanced(3)
Radiance Commerce(3)
Retently(4)
RingCentral Contact Center(2)
Ringover(4)
Rippling(3)
Robly(2)
RudderStack(4)
Salesforce Sales Cloud(5)
Segment(3)
Shelf(2)
Shopify(5)
SIGNL4(2)
Simplesat(5)
Sisense(4)
Slaask(2)
Slack(5)
Solvemate(3)
Squirro(2)
Stripe(2)
SugarCRM(3)
SurveyMonkey(4)
Talkdesk(3)
Teamleader(2)
TeamViewer(3)
Teamwork.com(2)
Time Doctor(4)
Toky(3)
Tonkean(3)
TOPdesk(2)
Tray.io(3)
Trelica(4)
Trello(4)
Twilio(3)
Twitter/X(4)
Typeform(2)
Unbounce(3)
Upscope(2)
Userlike(3)
Voxloud(3)
WhatsApp(2)
WooCommerce(3)
WordPress(5)
Workativ Assistant(3)
Workato(4)
Zapier(5)
Zendesk Suite(2)
Zluri(4)
Zoho Analytics(2)
Zoho Assist(2)
Zoho CRM(2)
Zoom Meetings(4)
Pricing model
Free(2)
Open Source(0)
Free Trial(6)
One Time License(0)
Subscription(6)
Devices supported
Mac(1)
iPad(5)
Android(6)
Linux(0)
Web-based(6)
iPhone(6)
Windows(1)
Organization types
Small Business(5)
Non Profit(5)
Large Enterprises(6)
Public Administrations(3)
Freelancers(3)
Mid Size Business(6)
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Service-first CRM company that builds support & sales tools
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Online helpdesk system and customer service software
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Making internet business personal
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Cloud-based customer service solution for firms of all sizes
Read more about HubSpot Service Hub
333
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A complete IT service management (ITSM) tool for business
Read more about Freshservice
9
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Cloud-based CRM solution for businesses of all sizes
Read more about Kapture