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Features
SMS Messaging(3)
Access Controls/Permissions(4)
Activity Dashboard(4)
Activity Tracking(3)
Alerts/Escalation(5)
Alerts/Notifications(6)
API(6)
Appointment Management(3)
Asset Tracking(2)
Assignment Management(2)
Auto-Responders(4)
Automated Routing(6)
Availability Management(2)
Call Center Management(3)
Call Monitoring(3)
Call Recording(3)
Call Routing(4)
Campaign Management(2)
Canned Responses(3)
Capacity Management(2)
Cataloging/Categorization(4)
Change Management(2)
Chat/Messaging(5)
Client Portal(2)
Collaboration Tools(5)
Commenting/Notes(2)
Communication Management(5)
Computer Telephony Integration(3)
Configurable Workflow(4)
Configuration Management(2)
Contact Database(4)
Contact Management(5)
Content Management(2)
Contract/License Management(2)
CRM(4)
Customer Database(5)
Customer History(5)
Customer Segmentation(3)
Customer Support(2)
Customizable Branding(6)
Customizable Fields(5)
Customizable Forms(4)
Customizable Reports(5)
Customizable Templates(5)
Dashboard(5)
Data Import/Export(6)
Data Visualization(2)
Document Storage(2)
Drag & Drop(5)
Email Management(6)
Email Templates(4)
Employee Management(3)
Engagement Tracking(2)
Event Triggered Actions(5)
Feedback Management(5)
File Sharing(3)
Forms Management(2)
Full Text Search(3)
Help Desk Management(3)
Inbox Management(4)
Incident Management(3)
Interaction Tracking(6)
Issue Auditing(3)
Issue Management(2)
Issue Tracking(2)
IT Asset Management(2)
IVR/Voice Recognition(3)
Knowledge Base Management(6)
Knowledge Management(6)
Lead Management(2)
Live Chat(5)
Macros/Templated Responses(6)
Mobile Access(4)
Multi-Channel Communication(5)
Multi-Channel Management(2)
Multi-Language(5)
Multiple User Accounts(3)
Offline Form(2)
Performance Metrics(6)
Prioritization(6)
Proactive Chat(2)
Problem Management(3)
Project Management(3)
Queue Management(5)
Real Time Analytics(4)
Real Time Data(4)
Real Time Monitoring(5)
Real Time Notifications(5)
Real Time Reporting(4)
Real Time Updates(3)
Real-Time Chat(6)
Real-time Consumer-facing Chat(4)
Recurring Issues(2)
Remote Access/Control(3)
Reporting & Statistics(6)
Reporting/Analytics(6)
Role-Based Permissions(3)
Routing(3)
Rules-Based Workflow(2)
Search/Filter(5)
Self Service Portal(6)
Service Level Agreement (SLA) Management(5)
Single Sign On(4)
Social Media Integration(4)
SSL Security(5)
Support Ticket Management(6)
Support Ticket Tracking(4)
Survey/Poll Management(4)
Surveys & Feedback(6)
Tagging(5)
Task Management(5)
Third Party Integrations(5)
Virtual Assistant(4)
Widgets(3)
Workflow Configuration(6)
Workflow Management(6)
Integrated with
Lumoa
Microsoft Teams(3)
Google Workspace(2)
123FormBuilder(1)
1Gateway(2)
3CX(2)
Actiondesk(4)
ActiveCampaign(3)
ActiveDEMAND(2)
Adobe Commerce(3)
Agent.ai(3)
Agile CRM(2)
Aircall(4)
Akita(3)
AlertOps(3)
Alida TXM(4)
Amazon Connect(3)
APIANT(5)
AppFollow(4)
Asana(3)
AskNicely(4)
AuditShipment (2)
Autotask PSA(1)
AVOXI(4)
Basecamp(1)
Bedrock Data(4)
Better Proposals(1)
BeyondTrust Remote Support(2)
BigCommerce(2)
Bitium(4)
Blits(4)
Bold BI(4)
Box(3)
BugHerd(4)
Built.io Flow(5)
Calendly(2)
Campaign Monitor(4)
Capsule(3)
ChargeDesk(4)
Chattermill(4)
ChurnZero(4)
Clearbit(1)
ClickUp(2)
Cloud Elements(4)
CloudTalk(4)
Cognito Forms(4)
ConnectWise ScreenConnect(2)
Constant Contact(4)
Crowdin(4)
Customer Thermometer(5)
Customer.io(3)
CustomerX(3)
Cyclr(4)
Cyfe(4)
Delighted(4)
Dialpad(2)
Domotz(1)
Dropbox Business(2)
Drupal(1)
elevio(5)
EV Reach(3)
EvaluAgent(5)
FAT FINGER(4)
Five9(2)
Fivetran(4)
Fonvirtual Virtual PBX(4)
FreshBooks(3)
Freshdesk(1)
Freshdesk Success(4)
FullContact(3)
FullStory(3)
Geckoboard(5)
GetResponse(1)
GitHub(2)
Gmail(3)
Google Analytics 360(2)
Google Calendar(1)
Google Contacts(1)
Google Drive(1)
Google Forms(3)
Grow(3)
Guru(3)
Harvest(2)
Help Desk Migration(5)
Highrise(3)
Hornbill(3)
HubSpot CRM(3)
HubSpot Marketing Hub(4)
HubSpot Service Hub(1)
Insightly(4)
Instagram(1)
Intercom(2)
iorad(5)
IT Glue(1)
Jira(3)
JIRA Service Management(4)
JustCall(4)
Keap(3)
Klaus(5)
Klaviyo(2)
Klipfolio(4)
Lead Gen & CRM (formerly SharpSpring)(4)
LeadMaster(4)
LiveChat(2)
LogMeIn Rescue(3)
MaestroQA(3)
Mailchimp(4)
Make(4)
Medallia Agent Connect(3)
Meta for Business(4)
Microsoft Excel(2)
Mobil(X)(3)
NetCrunch(2)
Nicereply(4)
Nimble(2)
Okta(2)
Olark(3)
ONEiO(3)
OneLogin(3)
Operations Hub(3)
OpsGenie(2)
Optymyze(4)
PagerDuty(2)
Pipedrive(4)
Pivotal Tracker(2)
Plantt(4)
Playvox(6)
Plecto(5)
ProjectManager.com(2)
QuickBooks Online Advanced(2)
Radiance Commerce(4)
Retently(4)
RingCentral Contact Center(3)
Ringover(3)
Rippling(5)
Robly(3)
RudderStack(4)
Salesforce Essentials(2)
Salesforce Sales Cloud(3)
Segment(4)
Shelf(3)
Shopify(5)
SIGNL4(3)
Simplesat(5)
Sisense(5)
Slaask(3)
Slack(4)
Solvemate(4)
Squirro(2)
SugarCRM(2)
SurveyMonkey(3)
Talkdesk(4)
Teamleader(3)
TeamViewer(3)
Time Doctor(4)
Toky(3)
Tonkean(3)
TOPdesk(3)
Tray.io(4)
Trelica(5)
Trello(4)
Twilio(2)
Twitter/X(2)
Typeform(2)
Unbounce(2)
Upscope(3)
Userlike(3)
Voxloud(4)
WhatsApp(3)
WooCommerce(4)
WordPress(4)
Workativ Assistant(3)
Workato(4)
xMatters(2)
Zapier(5)
Zendesk Suite(2)
Zluri(4)
Zoho Assist(3)
Zoho CRM(2)
Zoom Meetings(4)
Pricing model
Free(2)
Open Source(0)
Free Trial(6)
One Time License(0)
Subscription(6)
Devices supported
Mac(2)
iPad(5)
Android(5)
Linux(0)
Web-based(6)
iPhone(5)
Windows(2)
Organization types
Small Business(5)
Non Profit(6)
Large Enterprises(5)
Public Administrations(3)
Freelancers(3)
Mid Size Business(6)
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Online helpdesk system and customer service software
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Deliver world-class support from one easy-to-use platform.
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Enterprise IT service cloud solutions
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Conversational Customer Service Software
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