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Best Help Desk Apps Integrated with SharePoint

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.

8 software options

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ChangeGear

4.0
(50)

Cloud based solution to track & control IT services

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Integrates with SharePoint, Jira, Belladati, …

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atSpoke

4.7
(36)

Reduce Internal Repetitive Requests

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Integrates with SharePoint, ADP HR Assist, Workday HCM, …

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HarmonyPSA

4.5
(22)

The next generation of professional services automation.

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Integrates with SharePoint, Xero, Google Workspace, …

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Centralpoint

4.7
(6)

Digital experience platform & content management solution

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Integrates with SharePoint, Twilio, Workday HCM, …

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Cherwell Service Management

4.4
(157)

Customizable IT service management solution

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Integrates with SharePoint, Avatier Identity Anywhere, Microsoft Azure, …

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iorad

4.7
(34)

Creates application instructions and step-by-step tutorials

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Integrates with SharePoint, Coassemble, ServiceNow, …

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Leena AI

4.6
(11)

AI-enabled employee engagement and helpdesk platform

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Integrates with SharePoint, ADP Workforce Now, Twilio, …

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Enterprise Service Desk

4.0
(1)

ITIL-based incident, service and change management solution

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Integrates with SharePoint, Callture Virtual PBX

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