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Features
SMS Messaging(3)
2-Way Messaging(1)
Access Controls/Permissions(7)
Activity Dashboard(5)
Activity Tracking(5)
Alerts/Escalation(7)
Alerts/Notifications(5)
API(8)
Appointment Management(3)
Asset Tracking(2)
Audit Trail(2)
Auto-Responders(5)
Automated Routing(7)
Availability Management(2)
Call Center Management(5)
Call Routing(3)
Campaign Management(2)
Canned Responses(4)
Capacity Management(2)
Cataloging/Categorization(4)
Change Management(2)
Chat/Messaging(6)
Chatbot(2)
Client Portal(3)
Collaboration Tools(6)
Communication Management(5)
Configurable Workflow(6)
Configuration Management(2)
Contact Database(3)
Contact Management(5)
Content Management(2)
Contract/License Management(2)
CRM(6)
Customer Database(7)
Customer History(7)
Customer Segmentation(3)
Customer Support(2)
Customizable Branding(8)
Customizable Fields(5)
Customizable Forms(3)
Customizable Reports(6)
Customizable Templates(5)
Dashboard(5)
Data Import/Export(6)
Data Visualization(3)
Document Management(2)
Document Storage(6)
Drag & Drop(5)
Email Management(8)
Email Templates(6)
Employee Management(3)
Engagement Tracking(2)
Event Triggered Actions(5)
Feedback Management(5)
File Sharing(2)
Full Text Search(3)
Help Desk Management(5)
Inbox Management(3)
Incident Management(2)
Interaction Tracking(8)
Issue Auditing(2)
Issue Management(2)
IT Asset Management(3)
Knowledge Base Management(7)
Knowledge Management(6)
Lead Management(2)
Live Chat(5)
Macros/Templated Responses(6)
Mobile Access(3)
Monitoring(3)
Multi-Channel Communication(5)
Multi-Channel Management(2)
Multi-Language(5)
Multiple User Accounts(3)
Offline Form(2)
Performance Metrics(8)
Prioritization(8)
Proactive Chat(3)
Problem Management(2)
Project Management(3)
Queue Management(5)
Real Time Analytics(4)
Real Time Data(4)
Real Time Monitoring(4)
Real Time Notifications(6)
Real Time Reporting(4)
Real Time Updates(2)
Real-Time Chat(7)
Real-time Consumer-facing Chat(3)
Remote Access/Control(3)
Reporting & Statistics(6)
Reporting/Analytics(8)
Role-Based Permissions(3)
Routing(2)
Rules-Based Workflow(2)
Search/Filter(5)
Self Service Portal(7)
Service Catalog(2)
Service Level Agreement (SLA) Management(6)
Single Sign On(5)
Social Media Integration(4)
SSL Security(5)
Support Ticket Management(8)
Support Ticket Tracking(4)
Survey/Poll Management(3)
Surveys & Feedback(5)
Tagging(4)
Task Management(3)
Template Management(3)
Third Party Integrations(6)
Transcripts/Chat History(3)
Transfers/Routing(2)
Virtual Assistant(3)
Visual Analytics(2)
Voice Mail(2)
Widgets(2)
Workflow Configuration(6)
Workflow Management(8)
Integrated with
Teamleader
Microsoft Teams(2)
Microsoft 365(1)
Google Workspace(1)
Microsoft Outlook(2)
1Gateway(1)
3CX(2)
Actiondesk(4)
ActiveCampaign(2)
ActiveDEMAND(2)
Adobe Commerce(2)
Agent.ai(2)
Agile CRM(2)
Aircall(4)
Akita(2)
AlertOps(2)
Alida TXM(2)
Amazon Connect(2)
APIANT(5)
AppFollow(4)
Asana(2)
AskNicely(5)
AuditShipment (2)
Autotask PSA(1)
AVOXI(3)
Bedrock Data(4)
Better Proposals(1)
BeyondTrust Remote Support(1)
BigCommerce(2)
Bitium(3)
Blits(2)
Bold BI(2)
Box(1)
BugHerd(3)
Built.io Flow(3)
Calendly(3)
Campaign Monitor(7)
Capsule(2)
ChargeDesk(3)
Chattermill(3)
ChurnZero(4)
Clearbit(2)
ClickUp(2)
Cloud Elements(3)
CloudTalk(4)
Cognito Forms(3)
ConnectWise ScreenConnect(2)
Constant Contact(7)
Crowdin(3)
Customer Thermometer(5)
Customer.io(3)
CustomerX(2)
Cyclr(2)
Cyfe(4)
Delighted(5)
Dialpad(2)
Domotz(2)
Dropbox Business(1)
Drupal(1)
elevio(6)
EV Reach(2)
EvaluAgent(4)
FAT FINGER(3)
Five9(2)
Fivetran(4)
Fonvirtual Virtual PBX(4)
FreshBooks(2)
Freshdesk(1)
Freshdesk Success(3)
FullContact(2)
FullStory(4)
Geckoboard(3)
GetResponse(1)
GitHub(2)
Gmail(3)
Google Analytics 360(1)
Google Calendar(1)
Google Forms(2)
Grow(2)
Guru(3)
Harvest(1)
Help Desk Migration(4)
Highrise(2)
Hornbill(1)
HubSpot CRM(7)
HubSpot Marketing Hub(7)
HubSpot Service Hub(1)
Insightly(7)
Instagram(2)
Intercom(2)
iorad(4)
IT Glue(1)
Jira(4)
JIRA Service Management(3)
Joomla(1)
JustCall(4)
Kaseya VSA(2)
Keap(2)
Klaus(4)
Klaviyo(3)
Klipfolio(3)
Lead Gen & CRM (formerly SharpSpring)(5)
LeadMaster(4)
LiveChat(1)
LogMeIn Rescue(2)
Lumoa(3)
MaestroQA(3)
Mailchimp(7)
Make(3)
Medallia Agent Connect(3)
Meta for Business(4)
Microsoft Excel(1)
Mobil(X)(1)
Morphic(1)
NetCrunch(2)
Nicereply(3)
Nimble(2)
NinjaOne(2)
Okta(1)
Olark(4)
ONEiO(2)
OneLogin(1)
Operations Hub(3)
OpsGenie(2)
Optymyze(2)
PagerDuty(1)
Pipedrive(2)
Pivotal Tracker(1)
Plantt(4)
Playvox(4)
Plecto(3)
PrestaShop(1)
ProjectManager.com(3)
Quickbooks Online(1)
QuickBooks Online Advanced(2)
Quoter(1)
Radiance Commerce(3)
Retently(6)
RingCentral Contact Center(1)
Ringover(2)
Rippling(3)
Robly(7)
RudderStack(4)
Salesforce Essentials(1)
Salesforce Sales Cloud(3)
ScalePad(1)
Segment(4)
Shelf(3)
Shopify(5)
SIGNL4(2)
Simplesat(5)
Sisense(3)
Slaask(3)
Slack(5)
Solvemate(2)
Stripe(2)
SurveyMonkey(3)
Talkdesk(5)
Teamwork.com(2)
Time Doctor(3)
Toky(3)
Tonkean(3)
Tray.io(2)
Trelica(3)
Trello(4)
Twilio(2)
Twitter/X(3)
Unbounce(2)
Upscope(3)
Userlike(2)
Voxloud(3)
WhatsApp(2)
WooCommerce(2)
WordPress(4)
Workato(2)
Zapier(6)
Zendesk Sell(2)
Zluri(2)
Zoho Analytics(2)
Zoho CRM(2)
Zoom Meetings(2)
Pricing model
Free(0)
Open Source(0)
Free Trial(6)
One Time License(0)
Subscription(8)
Devices supported
Mac(2)
iPad(5)
Android(5)
Linux(2)
Web-based(8)
iPhone(5)
Windows(2)
Organization types
Small Business(8)
Non Profit(5)
Large Enterprises(5)
Public Administrations(2)
Freelancers(5)
Mid Size Business(7)
User rating
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Service-first CRM company that builds support & sales tools
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15
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Making internet business personal
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0
Deliver world-class support from one easy-to-use platform.
Read more about Help Scout
78
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Deliver an unforgettable customer experience.
Read more about Teamwork Desk
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34
8
9
A PSA Tool Designed To Run Your As-a-Service Business
Read more about ConnectWise PSA
39
21
Support, Simplified.
Read more about Groove
32
17
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
12
100% Dutch Servicedesk software
Read more about Inserve