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Best Help Desk Apps Integrated with Microsoft Azure

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.

15 software options

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Features



Pricing models


Customer rating



SummitAI

4.5
(15)

The future of IT management begins with AI.

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Integrates with Microsoft Azure, Twilio, Jira, …

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OpsGenie

4.7
(123)

Modern IT incident management and response solution

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Integrates with Microsoft Azure, ConnectWise Manage, Auvik, …

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HaloITSM

4.6
(19)

ITSM solution for managing incidents & assets

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Integrates with Microsoft Azure, Xero, RingCentral Contact Center, …

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OneDesk

4.0
(2)

Helpdesk & Project Management Software - in one application

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Integrates with Microsoft Azure, Box, Microsoft Project, …

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Genesys Cloud CX

4.2
(119)

Mobile optimized cloud call center with multichannel routing

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Integrates with Microsoft Azure, UserVoice, Google Workspace, …

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Vivantio

4.3
(165)

Flexible Software. Focused Service.

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Integrates with Microsoft Azure, Twilio, Jira, …

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VIZOR IT Asset Management

4.0
(1)

ITIL Certified IT Service and Asset Management Solution

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Integrates with Microsoft Azure, Microsoft Excel, Microsoft 365, …

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Agiloft

4.9
(31)

Agile Contract Management that works the way you do

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Integrates with Microsoft Azure, Xero, Adobe Sign, …

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MyHub

4.8
(29)

Cloud Based Intranet Solution

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Integrates with Microsoft Azure, Microsoft 365, Gmail, …

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HaloPSA

4.8
(16)

HaloPSA brings everything an MSP needs into one location.

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Integrates with Microsoft Azure, Xero, Google Workspace, …

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Mint Service Desk

4.8
(10)

IT service desk and asset management solution

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Integrates with Microsoft Azure

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Cherwell Service Management

4.4
(157)

Customizable IT service management solution

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Integrates with Microsoft Azure, Avatier Identity Anywhere, Spiceworks, …

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4me

4.7
(14)

Enterprise service management with SIAM support

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Integrates with Microsoft Azure, Social Intents, Jira, …

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Wowdesk

4.7
(11)

Omnichannel customer service help desk software

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Integrates with Microsoft Azure, Twitter, Microsoft Excel, …

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C2 ATOM

4.2
(12)

The ultimate ITSM platform

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Integrates with Microsoft Azure, Zapier, QuickBooks Online Advanced

Read more about C2 ATOM