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ITSM Software with IT Reporting

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SysAid logo
4.5
(440)

The most advanced AI-powered ITSM platform in the market

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SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.

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Atera logo
4.6
(344)

Ultimate All-In-One RMM Tool Suite for MSPs & IT Departments

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Atera is the ultimate all-in-one remote monitoring tool suite for IT Departments. Includes everything you need and nothing you don't: Full RMM, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Try Atera for free today.

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N-central logo
3.9
(46)

On-premise and hosted RMM software for MSPs

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N-able N-central® is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

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Virima logo
4.6
(15)

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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NinjaOne logo
4.8
(204)

The Easiest-to-Use Unified IT Operations Solution

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NinjaOne is the leading unified IT management platform, providing a seamless, single-pane solution to manage endpoints and support end-users. Ninja features includes remote endpoint monitoring and management, patch management, ITAM, backup, documentation, service desk, and more all in one.

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VIZOR IT Asset Management logo
4.0
(1)

ITIL Certified IT Service and Asset Management Solution

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VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

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InvGate Service Desk logo
4.6
(110)

IT service desk software

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Use InvGate to manage your IT support with ticket management, SLAs, ITIL tools, workflow & approval automation, self-service, gamification, analytics and more.

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AssetSonar logo
4.7
(6)

IT Asset Management Software

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Cross-referencing items with tickets is a burden that keeps on stacking. Lose the stress by bringing your items and issues to one place. Try It For Free!

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GitLab logo
4.6
(1K)

Complete DevOps lifecycle management

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GitLab is an integrated, open source DevOps lifecycle management platform for software development teams to plan, code, test, deploy & monitor product changes

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ManageEngine Endpoint Central logo
4.5
(763)

Desktop, mobile device & patch management software

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Endpoint Central is integrated desktop & mobile device management software that helps in managing servers, laptops, desktops, mobiles & tablets from a central location

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JIRA Service Management logo
4.5
(653)

The only ITSM solution built on the Jira platform

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Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.

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IT Glue logo
4.6
(241)

Track, find and know everything in under 30 seconds.

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IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.

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PagerDuty logo
4.6
(210)

Incident Management & Operations Performance Software

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PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.

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Pulseway logo
4.7
(182)

All-in-one remote IT monitoring and management platform.

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Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup.

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ServiceNow logo
4.5
(234)

Enterprise IT service cloud solutions

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ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

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GoTo Resolve logo
4.4
(197)

All-in-one IT support

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Designed with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.

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Action1 logo
4.9
(95)

Patching That Just Works

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Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.

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Vivantio logo
4.3
(177)

Flexible Software. Focused Service.

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Achieve service excellence by adopting best practices and established process oriented frameworks. Make use of incident, problem and change management to deliver the highest value to the business. Organize, plan, and prioritize work to ensure the right teams are working on the right projects.

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ConnectWise PSA logo
4.1
(239)

A PSA Tool Designed To Run Your As-a-Service Business

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ConnectWise Manage automation gives you the power to implement processes that help make sure your team is working as efficiently as possible.

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Device42 logo
4.9
(60)

Automated IT infrastructure visualization & management tools

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Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

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Kaseya VSA logo
4.1
(200)

IT Systems Management Software for Internal IT and MSPs

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Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory.

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Alloy Navigator logo
4.6
(60)

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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ManageEngine ADManager Plus logo
4.5
(52)

Active Directory Management and Reporting Solution

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ADManager Plus is a simple, easy-to-use Windows Active Directory Management and Reporting Solution that helps AD Administrators and Help Desk Technicians.

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Deepser logo
4.6
(43)

IT service desk, CRM, and asset management software

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Manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Cloud and On Premise.

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EcholoN logo
4.7
(35)

Helpdesk software for managing customer service processes

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EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

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