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GitLab logo
4.6
1K

Complete DevOps lifecycle management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.6
    Customer support
    4.2
Pros and Cons from GitLab users   
avatar
avatar
avatar
+15
I feel like a professional developer using it, my code is always backed up and up to date on a beautiful web user interface. I love how the badges look and how it feels colorful.
Sometimes , build fails after delay of 20-30 minutes and then i get to see the error. This is obvious that it needs to reach that stage first before displaying the error.
It is a great collaborative tool that allow us to manage the projects and ensure the progress is on schedule. The reporting function is very helpful for the communications within the organization.
Some features are missing and that's what's missing compared to the direct competitor.
It's an awesome tools, perfect both small projects on a budget or for large applications that need paid features and great support.
It lacks some features, and sometimes the menus are really confusing and hard to navigate. There have been some occasional crashes too when you need to restart your server to get it up again.
Wonderful community, welcoming atmosphere, pleasant to work with all the employees I've encountered.
But it wasn't made for me, I lost myself easily, and it took a long time to do things that would be faster in other task managers. So I ended up abandoning the tool.
It's good, it improves the workflow and collaboration between developers.
We have been using Gitlab in some of our projects in our company and it´s really useful and powerful.
GitLab is free and open source, making it a great choice for companies looking to save money. It provides many features and tools for users use in managing their Git projects.
GitLab is one of the best subversion control if you are working on any project with multiple developers , it helps me lot to track changes in source code.
Allows to setup CI / CD in easy way, gentle learning curve. Ability to install on premises to have a good level of security.
The folks at Atlassian are genuine code and design artists. All their software is fantastic.
Great Git standard support, easily operation (merge requests, etc), good communty support, modern CI/CD integrations.
Collaboration is made easy among the various contributor and product deployment is easy to handle. Gitlab is actually made user friendly, once you get used to GIT commands.
Fast git servers, integrated CI options, nice and clean interface.
GitLab is Open Source, so trying it is free, and the community edition has a generous set of features. The self-hosting aspect is critical to our clients and us.
I feel like a professional developer using it, my code is always backed up and up to date on a beautiful web user interface. I love how the badges look and how it feels colorful.
Sometimes , build fails after delay of 20-30 minutes and then i get to see the error. This is obvious that it needs to reach that stage first before displaying the error.
It is a great collaborative tool that allow us to manage the projects and ensure the progress is on schedule. The reporting function is very helpful for the communications within the organization.
Some features are missing and that's what's missing compared to the direct competitor.
It's an awesome tools, perfect both small projects on a budget or for large applications that need paid features and great support.
It lacks some features, and sometimes the menus are really confusing and hard to navigate. There have been some occasional crashes too when you need to restart your server to get it up again.
Wonderful community, welcoming atmosphere, pleasant to work with all the employees I've encountered.
But it wasn't made for me, I lost myself easily, and it took a long time to do things that would be faster in other task managers. So I ended up abandoning the tool.
It's good, it improves the workflow and collaboration between developers.
We have been using Gitlab in some of our projects in our company and it´s really useful and powerful.
GitLab is free and open source, making it a great choice for companies looking to save money. It provides many features and tools for users use in managing their Git projects.
GitLab is one of the best subversion control if you are working on any project with multiple developers , it helps me lot to track changes in source code.
Allows to setup CI / CD in easy way, gentle learning curve. Ability to install on premises to have a good level of security.
The folks at Atlassian are genuine code and design artists. All their software is fantastic.
Great Git standard support, easily operation (merge requests, etc), good communty support, modern CI/CD integrations.
Collaboration is made easy among the various contributor and product deployment is easy to handle. Gitlab is actually made user friendly, once you get used to GIT commands.
Fast git servers, integrated CI options, nice and clean interface.
GitLab is Open Source, so trying it is free, and the community edition has a generous set of features. The self-hosting aspect is critical to our clients and us.
I feel like a professional developer using it, my code is always backed up and up to date on a beautiful web user interface. I love how the badges look and how it feels colorful.
Sometimes , build fails after delay of 20-30 minutes and then i get to see the error. This is obvious that it needs to reach that stage first before displaying the error.
It is a great collaborative tool that allow us to manage the projects and ensure the progress is on schedule. The reporting function is very helpful for the communications within the organization.
Some features are missing and that's what's missing compared to the direct competitor.
It's an awesome tools, perfect both small projects on a budget or for large applications that need paid features and great support.
It lacks some features, and sometimes the menus are really confusing and hard to navigate. There have been some occasional crashes too when you need to restart your server to get it up again.
Wonderful community, welcoming atmosphere, pleasant to work with all the employees I've encountered.
But it wasn't made for me, I lost myself easily, and it took a long time to do things that would be faster in other task managers. So I ended up abandoning the tool.
It's good, it improves the workflow and collaboration between developers.
We have been using Gitlab in some of our projects in our company and it´s really useful and powerful.
GitLab is free and open source, making it a great choice for companies looking to save money. It provides many features and tools for users use in managing their Git projects.
GitLab is one of the best subversion control if you are working on any project with multiple developers , it helps me lot to track changes in source code.
Allows to setup CI / CD in easy way, gentle learning curve. Ability to install on premises to have a good level of security.
The folks at Atlassian are genuine code and design artists. All their software is fantastic.
Great Git standard support, easily operation (merge requests, etc), good communty support, modern CI/CD integrations.
Collaboration is made easy among the various contributor and product deployment is easy to handle. Gitlab is actually made user friendly, once you get used to GIT commands.
Fast git servers, integrated CI options, nice and clean interface.
GitLab is Open Source, so trying it is free, and the community edition has a generous set of features. The self-hosting aspect is critical to our clients and us.
ConnectWise PSA logo
4.1
239

A PSA Tool Designed To Run Your As-a-Service Business

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.6
    Features
    4.1
    Customer support
    3.7
Pros and Cons from ConnectWise PSA users   
avatar
avatar
avatar
+15
Great organization of information including client information, tickets, and if needed documentation. Highly recommend as it's a great solution for an MSP of any size.
They stalled me with the terminate letter not being in the correct format. Now they say the contract has rolled over and I am going to have to pay the next 12 months even though I am not using.
The best feature of Connectwise Manage is that it offers very good integration with other Connectwise and third-party systems for ticketing, finance, configuration management, etc.
ConnectWise hasn't made it to the 21st century and private equity is destroying the company.
Since we connected it to our accounting software, it was a great improvement in our workflows. And by tracking all time on tickets we have been able to charge and collect for all the time we work.
Interface has been ignored for a long time - its universally uglier than ALL of its competitors.
Overall my experience with Connectwise Manage has been positive. We've had the software in daily use for over 12 years so have grown with it as it's been developed and improved.
We spent and invested a lot of time ensuring we would get the most out of it, but it just hasnt happened... the issues are too frequent, support to slow and overal a very bad experience.
I've used homebrew, Autotask and CWise over the years and this is the best yet and it is getting better all the time.
Third party integrators that don't play ball with Manage's team have their products harmed.
Great for helpdesk ticket management and tracking of client issues. All interactions from life of ticket to resolution in one place.
The UI, the customer service, everything truthfully including their training which is the worst I have had to endure.
We have invested in most of the components and integrations that we can get to properly manage our teams and out clients. Overall it is a good system for managing an IT service and support operation.
It is very difficult to search for tickets, or to search for key words in ticket titles, descriptions or notes.
For ticketing and contacts its easy to use. We use it at logically and have great results to find tickets, send out tickets, and keep things running smoothly for our clients.
With email integration our clients can just email an issue in and a ticket gets generated. Cuts alot of phone calls and allows the technicians to work on problem rather than answer the phones.
The service tickets and CRM functionality works well. ConnectWise also have a huge partner network of add on tools that fit the gaps so ConnectWise does not need to build in every solution.
They have acquired many other platforms and services over the years. Being a market leader would just like to see more out of CW.
Great organization of information including client information, tickets, and if needed documentation. Highly recommend as it's a great solution for an MSP of any size.
They stalled me with the terminate letter not being in the correct format. Now they say the contract has rolled over and I am going to have to pay the next 12 months even though I am not using.
The best feature of Connectwise Manage is that it offers very good integration with other Connectwise and third-party systems for ticketing, finance, configuration management, etc.
ConnectWise hasn't made it to the 21st century and private equity is destroying the company.
Since we connected it to our accounting software, it was a great improvement in our workflows. And by tracking all time on tickets we have been able to charge and collect for all the time we work.
Interface has been ignored for a long time - its universally uglier than ALL of its competitors.
Overall my experience with Connectwise Manage has been positive. We've had the software in daily use for over 12 years so have grown with it as it's been developed and improved.
We spent and invested a lot of time ensuring we would get the most out of it, but it just hasnt happened... the issues are too frequent, support to slow and overal a very bad experience.
I've used homebrew, Autotask and CWise over the years and this is the best yet and it is getting better all the time.
Third party integrators that don't play ball with Manage's team have their products harmed.
Great for helpdesk ticket management and tracking of client issues. All interactions from life of ticket to resolution in one place.
The UI, the customer service, everything truthfully including their training which is the worst I have had to endure.
We have invested in most of the components and integrations that we can get to properly manage our teams and out clients. Overall it is a good system for managing an IT service and support operation.
It is very difficult to search for tickets, or to search for key words in ticket titles, descriptions or notes.
For ticketing and contacts its easy to use. We use it at logically and have great results to find tickets, send out tickets, and keep things running smoothly for our clients.
With email integration our clients can just email an issue in and a ticket gets generated. Cuts alot of phone calls and allows the technicians to work on problem rather than answer the phones.
The service tickets and CRM functionality works well. ConnectWise also have a huge partner network of add on tools that fit the gaps so ConnectWise does not need to build in every solution.
They have acquired many other platforms and services over the years. Being a market leader would just like to see more out of CW.
Great organization of information including client information, tickets, and if needed documentation. Highly recommend as it's a great solution for an MSP of any size.
They stalled me with the terminate letter not being in the correct format. Now they say the contract has rolled over and I am going to have to pay the next 12 months even though I am not using.
The best feature of Connectwise Manage is that it offers very good integration with other Connectwise and third-party systems for ticketing, finance, configuration management, etc.
ConnectWise hasn't made it to the 21st century and private equity is destroying the company.
Since we connected it to our accounting software, it was a great improvement in our workflows. And by tracking all time on tickets we have been able to charge and collect for all the time we work.
Interface has been ignored for a long time - its universally uglier than ALL of its competitors.
Overall my experience with Connectwise Manage has been positive. We've had the software in daily use for over 12 years so have grown with it as it's been developed and improved.
We spent and invested a lot of time ensuring we would get the most out of it, but it just hasnt happened... the issues are too frequent, support to slow and overal a very bad experience.
I've used homebrew, Autotask and CWise over the years and this is the best yet and it is getting better all the time.
Third party integrators that don't play ball with Manage's team have their products harmed.
Great for helpdesk ticket management and tracking of client issues. All interactions from life of ticket to resolution in one place.
The UI, the customer service, everything truthfully including their training which is the worst I have had to endure.
We have invested in most of the components and integrations that we can get to properly manage our teams and out clients. Overall it is a good system for managing an IT service and support operation.
It is very difficult to search for tickets, or to search for key words in ticket titles, descriptions or notes.
For ticketing and contacts its easy to use. We use it at logically and have great results to find tickets, send out tickets, and keep things running smoothly for our clients.
With email integration our clients can just email an issue in and a ticket gets generated. Cuts alot of phone calls and allows the technicians to work on problem rather than answer the phones.
The service tickets and CRM functionality works well. ConnectWise also have a huge partner network of add on tools that fit the gaps so ConnectWise does not need to build in every solution.
They have acquired many other platforms and services over the years. Being a market leader would just like to see more out of CW.
VIZOR IT Asset Management logo
4.0
1

ITIL Certified IT Service and Asset Management Solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.0
    Features
    4.0
    Customer support
    5.0
Pros and Cons from VIZOR IT Asset Management users   
No pros & cons found
Caspio logo
4.5
213

Build online database applications without coding.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Caspio users   
avatar
+15
I really love Caspio, The Customer Service is wonderful, it is an easy application to get up to speed on and provides so much benefit.
Worst experience ever in 20 years of IT procurement. Stay away from these fraudsters.
Caspio was great to use. It took us very little time to learn it and we were able to build a secure database that provides great information to our students.
When we need to do condition assessment of field asset and we have no network connectivity, we all end up frustrated with the platform regardless whether Caspio is to blame.
When I began using Caspio, I experienced great customer service to get me started on the right foot. They spent quality time with me to insure I was successful ... and I was.
At this time there is nothing I can really say bad about this app.
The great news is that if you aren't a programmer they have a great Managed Application Services Team that will do the work for you.
Don't like pressure tactics... its the only negative experience I would say I had. That sales technique makes me feel like they think I'm stupid.
Great experience and I really enjoy using the software. It makes me look very good to my superiors on a daily basis.
The ease of customization, flexibility and pricing won me over. Caspio plans scaled with our business so i never felt like i was paying too much for the service.
It is flexible enough to allow you to build literally any kind of application you want from simple to complex, which is powerful and liberating.
In this respect, Caspio has played out an important and critical role by offering a reasonably priced and powerful platform to them.
I am able to create standardized reports with appealing charts and graphs. I like the latest version of Caspio which incorporated responsive DataPages.
Its user interface made it simple to create and deploy powerful online applications. It was also an excellent platform for rapidly developing and publishing data-driven webpages and web applications.
The best aspects of this app is the ability to quickly get an app on line or modifications to existing apps you have built.
Ease of use and functionality. Good customer service and support.
I love Caspio because it is so easy to use. I work frequently with much larger companies, and they gush when they see how much power we have to manage our data with the Caspio platform.
My overall experience with Caspio has been excellent. In the past, I have used Caspio to build an integrated set of applications for a Statewide startup program.
I really love Caspio, The Customer Service is wonderful, it is an easy application to get up to speed on and provides so much benefit.
Worst experience ever in 20 years of IT procurement. Stay away from these fraudsters.
Caspio was great to use. It took us very little time to learn it and we were able to build a secure database that provides great information to our students.
When we need to do condition assessment of field asset and we have no network connectivity, we all end up frustrated with the platform regardless whether Caspio is to blame.
When I began using Caspio, I experienced great customer service to get me started on the right foot. They spent quality time with me to insure I was successful ... and I was.
At this time there is nothing I can really say bad about this app.
The great news is that if you aren't a programmer they have a great Managed Application Services Team that will do the work for you.
Don't like pressure tactics... its the only negative experience I would say I had. That sales technique makes me feel like they think I'm stupid.
Great experience and I really enjoy using the software. It makes me look very good to my superiors on a daily basis.
The ease of customization, flexibility and pricing won me over. Caspio plans scaled with our business so i never felt like i was paying too much for the service.
It is flexible enough to allow you to build literally any kind of application you want from simple to complex, which is powerful and liberating.
In this respect, Caspio has played out an important and critical role by offering a reasonably priced and powerful platform to them.
I am able to create standardized reports with appealing charts and graphs. I like the latest version of Caspio which incorporated responsive DataPages.
Its user interface made it simple to create and deploy powerful online applications. It was also an excellent platform for rapidly developing and publishing data-driven webpages and web applications.
The best aspects of this app is the ability to quickly get an app on line or modifications to existing apps you have built.
Ease of use and functionality. Good customer service and support.
I love Caspio because it is so easy to use. I work frequently with much larger companies, and they gush when they see how much power we have to manage our data with the Caspio platform.
My overall experience with Caspio has been excellent. In the past, I have used Caspio to build an integrated set of applications for a Statewide startup program.
I really love Caspio, The Customer Service is wonderful, it is an easy application to get up to speed on and provides so much benefit.
Worst experience ever in 20 years of IT procurement. Stay away from these fraudsters.
Caspio was great to use. It took us very little time to learn it and we were able to build a secure database that provides great information to our students.
When we need to do condition assessment of field asset and we have no network connectivity, we all end up frustrated with the platform regardless whether Caspio is to blame.
When I began using Caspio, I experienced great customer service to get me started on the right foot. They spent quality time with me to insure I was successful ... and I was.
At this time there is nothing I can really say bad about this app.
The great news is that if you aren't a programmer they have a great Managed Application Services Team that will do the work for you.
Don't like pressure tactics... its the only negative experience I would say I had. That sales technique makes me feel like they think I'm stupid.
Great experience and I really enjoy using the software. It makes me look very good to my superiors on a daily basis.
The ease of customization, flexibility and pricing won me over. Caspio plans scaled with our business so i never felt like i was paying too much for the service.
It is flexible enough to allow you to build literally any kind of application you want from simple to complex, which is powerful and liberating.
In this respect, Caspio has played out an important and critical role by offering a reasonably priced and powerful platform to them.
I am able to create standardized reports with appealing charts and graphs. I like the latest version of Caspio which incorporated responsive DataPages.
Its user interface made it simple to create and deploy powerful online applications. It was also an excellent platform for rapidly developing and publishing data-driven webpages and web applications.
The best aspects of this app is the ability to quickly get an app on line or modifications to existing apps you have built.
Ease of use and functionality. Good customer service and support.
I love Caspio because it is so easy to use. I work frequently with much larger companies, and they gush when they see how much power we have to manage our data with the Caspio platform.
My overall experience with Caspio has been excellent. In the past, I have used Caspio to build an integrated set of applications for a Statewide startup program.
ManageEngine ServiceDesk Plus logo
4.4
206

Cloud IT Help Desk Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.2
Pros and Cons from ManageEngine ServiceDesk Plus users   
avatar
+15
This works like a charm and even users with little computerexperience can create tickets. Also the solutions part of servicedesk is awesome.
Software does have occasional hiccups and glitches, but the worst part is their support. It declined so much over the years that it's unbearable now.
It gives the chance to create tickets with greater level of detail and that makes the time to resolution quicker, with less re-opened tickets and increased user satisfaction.
Remote project management does not work for all platforms. Another disadvantage is that the software needs frequent updates.
User friendly and I am getting what exact output I want. Especially with SDP I just love it the way it is designed and the outputs are just awesome.
Then sales contacts you a few days later. The sales person was rude and refused to renew our free license because I refused to buy any of the paid add ons or for a support license.
Great service desk product. Feature rich, easy to use and excellent value for money.
I once clicked on the wrong check box when wanting just to select the very first ticket and thereby assigned all open tickets to one technician.
Good overall experience with purchase and implementation of the product. Easy to configure and use for both technicians and users.
Integration with email and AD was a great help in setting up the environment with no additional work.
The price is right for a small shop (free for up to five users). If you just need something basic, SDP fulfills the basic needs of a help desk.
In general, if you're just looking for helpdesk software to get started, but something you can expand later, this is a great option.
It is also good for small organizations. We can keep track of our equipment along with their maintenance plan.
Great ITSM tool, lightweight and efficient platform. Integrate Service Desk Cloud into your own environment without hassle.
I like that I can log my issue and support can attend to it immediately after receiving the email notification.
If you're looking for a solid entry level product for an IT service desk ticketing system this is a great product to get started with and help you grow until you reach the next level.
It provides easy to configure analysis options. Another plus is the option to keep and manage a knowledgebase of common solutions.
Intuitiveness of features for both the user community and technicians made it easy for all to use the product. Wholistic list of functionalities and features.
This works like a charm and even users with little computerexperience can create tickets. Also the solutions part of servicedesk is awesome.
Software does have occasional hiccups and glitches, but the worst part is their support. It declined so much over the years that it's unbearable now.
It gives the chance to create tickets with greater level of detail and that makes the time to resolution quicker, with less re-opened tickets and increased user satisfaction.
Remote project management does not work for all platforms. Another disadvantage is that the software needs frequent updates.
User friendly and I am getting what exact output I want. Especially with SDP I just love it the way it is designed and the outputs are just awesome.
Then sales contacts you a few days later. The sales person was rude and refused to renew our free license because I refused to buy any of the paid add ons or for a support license.
Great service desk product. Feature rich, easy to use and excellent value for money.
I once clicked on the wrong check box when wanting just to select the very first ticket and thereby assigned all open tickets to one technician.
Good overall experience with purchase and implementation of the product. Easy to configure and use for both technicians and users.
Integration with email and AD was a great help in setting up the environment with no additional work.
The price is right for a small shop (free for up to five users). If you just need something basic, SDP fulfills the basic needs of a help desk.
In general, if you're just looking for helpdesk software to get started, but something you can expand later, this is a great option.
It is also good for small organizations. We can keep track of our equipment along with their maintenance plan.
Great ITSM tool, lightweight and efficient platform. Integrate Service Desk Cloud into your own environment without hassle.
I like that I can log my issue and support can attend to it immediately after receiving the email notification.
If you're looking for a solid entry level product for an IT service desk ticketing system this is a great product to get started with and help you grow until you reach the next level.
It provides easy to configure analysis options. Another plus is the option to keep and manage a knowledgebase of common solutions.
Intuitiveness of features for both the user community and technicians made it easy for all to use the product. Wholistic list of functionalities and features.
This works like a charm and even users with little computerexperience can create tickets. Also the solutions part of servicedesk is awesome.
Software does have occasional hiccups and glitches, but the worst part is their support. It declined so much over the years that it's unbearable now.
It gives the chance to create tickets with greater level of detail and that makes the time to resolution quicker, with less re-opened tickets and increased user satisfaction.
Remote project management does not work for all platforms. Another disadvantage is that the software needs frequent updates.
User friendly and I am getting what exact output I want. Especially with SDP I just love it the way it is designed and the outputs are just awesome.
Then sales contacts you a few days later. The sales person was rude and refused to renew our free license because I refused to buy any of the paid add ons or for a support license.
Great service desk product. Feature rich, easy to use and excellent value for money.
I once clicked on the wrong check box when wanting just to select the very first ticket and thereby assigned all open tickets to one technician.
Good overall experience with purchase and implementation of the product. Easy to configure and use for both technicians and users.
Integration with email and AD was a great help in setting up the environment with no additional work.
The price is right for a small shop (free for up to five users). If you just need something basic, SDP fulfills the basic needs of a help desk.
In general, if you're just looking for helpdesk software to get started, but something you can expand later, this is a great option.
It is also good for small organizations. We can keep track of our equipment along with their maintenance plan.
Great ITSM tool, lightweight and efficient platform. Integrate Service Desk Cloud into your own environment without hassle.
I like that I can log my issue and support can attend to it immediately after receiving the email notification.
If you're looking for a solid entry level product for an IT service desk ticketing system this is a great product to get started with and help you grow until you reach the next level.
It provides easy to configure analysis options. Another plus is the option to keep and manage a knowledgebase of common solutions.
Intuitiveness of features for both the user community and technicians made it easy for all to use the product. Wholistic list of functionalities and features.
Autotask PSA logo
4.3
131

IT Business Management Software Platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.9
    Features
    4.2
    Customer support
    4.1
Pros and Cons from Autotask PSA users   
avatar
avatar
avatar
+15
It is very reliable, bugs free, has no performance issues an with a very good and friendly UI.
The sales people don't know their product and it doesn't have a lot of features. The sales people should have a PPO against them as all they do is harass.
I really like the interface of the website and the depth of functionalty to assist running a service desk is really great. Superior software for the price.
Very convoluted and customer support is terrible.
Trouble-tickets are great, the queues are all very versatile and easy to manage. We have automated alerts, calls, and client-submitted tickets and screenshots all populating to an active queue.
It can be confusing to learn the system, since there is so much there.
All i can say that its very ease to use and user friendly UI. Can track all my task in just one screen like Completed, Under-Process, Pending.
For my basic needs of recording time per project or ticket, it's a pain to use.
I really like the interface in Autotask. It is clean and easy to navigate where I need to go.
The email-to-ticket functionality is limited, and we ended up making our own development to integrate to AT.
Always available SAAS solution, very good qualified helpdesk.
It can be a bit difficult to get started, but this is more of a business process issue as opposed to a product issue.
They have been like this for the last 7+ years I have been using this product.
Monitoring of sales performans is very useful. Easy to manage customer database.
The concept is sound and the fields are useful.
Overall a good PSA however needs major improvements to the API because right now it feels like they made it just to show off they have an API because it has so many limitations.
The ease of use with the service desk board and mobile app use.
Autotask has helped us track our technicians' time, our sales process, and to remain ever mindful of our revenue and profitability. Autotask is purpose-built for our industry, and it shows.
It is very reliable, bugs free, has no performance issues an with a very good and friendly UI.
The sales people don't know their product and it doesn't have a lot of features. The sales people should have a PPO against them as all they do is harass.
I really like the interface of the website and the depth of functionalty to assist running a service desk is really great. Superior software for the price.
Very convoluted and customer support is terrible.
Trouble-tickets are great, the queues are all very versatile and easy to manage. We have automated alerts, calls, and client-submitted tickets and screenshots all populating to an active queue.
It can be confusing to learn the system, since there is so much there.
All i can say that its very ease to use and user friendly UI. Can track all my task in just one screen like Completed, Under-Process, Pending.
For my basic needs of recording time per project or ticket, it's a pain to use.
I really like the interface in Autotask. It is clean and easy to navigate where I need to go.
The email-to-ticket functionality is limited, and we ended up making our own development to integrate to AT.
Always available SAAS solution, very good qualified helpdesk.
It can be a bit difficult to get started, but this is more of a business process issue as opposed to a product issue.
They have been like this for the last 7+ years I have been using this product.
Monitoring of sales performans is very useful. Easy to manage customer database.
The concept is sound and the fields are useful.
Overall a good PSA however needs major improvements to the API because right now it feels like they made it just to show off they have an API because it has so many limitations.
The ease of use with the service desk board and mobile app use.
Autotask has helped us track our technicians' time, our sales process, and to remain ever mindful of our revenue and profitability. Autotask is purpose-built for our industry, and it shows.
It is very reliable, bugs free, has no performance issues an with a very good and friendly UI.
The sales people don't know their product and it doesn't have a lot of features. The sales people should have a PPO against them as all they do is harass.
I really like the interface of the website and the depth of functionalty to assist running a service desk is really great. Superior software for the price.
Very convoluted and customer support is terrible.
Trouble-tickets are great, the queues are all very versatile and easy to manage. We have automated alerts, calls, and client-submitted tickets and screenshots all populating to an active queue.
It can be confusing to learn the system, since there is so much there.
All i can say that its very ease to use and user friendly UI. Can track all my task in just one screen like Completed, Under-Process, Pending.
For my basic needs of recording time per project or ticket, it's a pain to use.
I really like the interface in Autotask. It is clean and easy to navigate where I need to go.
The email-to-ticket functionality is limited, and we ended up making our own development to integrate to AT.
Always available SAAS solution, very good qualified helpdesk.
It can be a bit difficult to get started, but this is more of a business process issue as opposed to a product issue.
They have been like this for the last 7+ years I have been using this product.
Monitoring of sales performans is very useful. Easy to manage customer database.
The concept is sound and the fields are useful.
Overall a good PSA however needs major improvements to the API because right now it feels like they made it just to show off they have an API because it has so many limitations.
The ease of use with the service desk board and mobile app use.
Autotask has helped us track our technicians' time, our sales process, and to remain ever mindful of our revenue and profitability. Autotask is purpose-built for our industry, and it shows.
Alloy Navigator logo
4.6
60

Award winning IT Asset Mgmt and Service Mgmt platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.6
Pros and Cons from Alloy Navigator users   
avatar
avatar
avatar
+15
The help desk and software licensing components really save a lot of time and are easy to use. I've been able to use the software licensing piece to fulfill a Microsoft audit with ease.
Just gets confusing with the multiple elements.
I have used this product over many years and enjoy the ease of use and implementation. In the rare event of any issues the support team are excellent and solutions are found very quickly.
I can't find anything that we can call a disadvantage.
Asset tracking, good customization possibilities and Alloy seem willing to help and adapt.
It can be cumbersome to learn in an SMB environment with small teams and no compartmentalization.
We keep discovering great functions that are very helpful. The knowledgebase is used extensively to provide instructions for us IT, but also for teachers and students.
The programming logic can be a bit confusing at times on the back end. There are lots of logic statements, actions, etc. that can be buried in a specific place that are not always easy to find.
Web interface is slick and functional, performs as well as or better than the desktop client.
Overall the application is solid, reliable. I have used it for the last 10 years and don't have plans of changing anytime soon.
Software is reliable, user friendly and you get the results quickly.
It is simple to use for the average technician and the user portal is good as well. The integration of software allocation and databases of all hardware on our network is a must.
Alloy Navigator - Marvelous tool for Network Inventory.
The technical support are very courtesy, knowledgeable, and professional. The migration process to Alloy Navigator 8.1 was smooth and took a few minutes to complete.
Another feature I like about Alloy software you can exclude devices that are not connected to the network.
We already used Network Inventory and expanding to Alloy's own help desk was a natural step. Alloy Navigator has many features for a low cost and we are slowly moving forward and using more and more.
We are continually improving our efficiency by automating tasks, and we manage an extensive knowledge base with hundreds of articles for either end-users or tech support staff.
Email integration for alerts on new tickets and updates on existing tickets. Training that Alloy offers is well thought out and contains tons of information.
The help desk and software licensing components really save a lot of time and are easy to use. I've been able to use the software licensing piece to fulfill a Microsoft audit with ease.
Just gets confusing with the multiple elements.
I have used this product over many years and enjoy the ease of use and implementation. In the rare event of any issues the support team are excellent and solutions are found very quickly.
I can't find anything that we can call a disadvantage.
Asset tracking, good customization possibilities and Alloy seem willing to help and adapt.
It can be cumbersome to learn in an SMB environment with small teams and no compartmentalization.
We keep discovering great functions that are very helpful. The knowledgebase is used extensively to provide instructions for us IT, but also for teachers and students.
The programming logic can be a bit confusing at times on the back end. There are lots of logic statements, actions, etc. that can be buried in a specific place that are not always easy to find.
Web interface is slick and functional, performs as well as or better than the desktop client.
Overall the application is solid, reliable. I have used it for the last 10 years and don't have plans of changing anytime soon.
Software is reliable, user friendly and you get the results quickly.
It is simple to use for the average technician and the user portal is good as well. The integration of software allocation and databases of all hardware on our network is a must.
Alloy Navigator - Marvelous tool for Network Inventory.
The technical support are very courtesy, knowledgeable, and professional. The migration process to Alloy Navigator 8.1 was smooth and took a few minutes to complete.
Another feature I like about Alloy software you can exclude devices that are not connected to the network.
We already used Network Inventory and expanding to Alloy's own help desk was a natural step. Alloy Navigator has many features for a low cost and we are slowly moving forward and using more and more.
We are continually improving our efficiency by automating tasks, and we manage an extensive knowledge base with hundreds of articles for either end-users or tech support staff.
Email integration for alerts on new tickets and updates on existing tickets. Training that Alloy offers is well thought out and contains tons of information.
The help desk and software licensing components really save a lot of time and are easy to use. I've been able to use the software licensing piece to fulfill a Microsoft audit with ease.
Just gets confusing with the multiple elements.
I have used this product over many years and enjoy the ease of use and implementation. In the rare event of any issues the support team are excellent and solutions are found very quickly.
I can't find anything that we can call a disadvantage.
Asset tracking, good customization possibilities and Alloy seem willing to help and adapt.
It can be cumbersome to learn in an SMB environment with small teams and no compartmentalization.
We keep discovering great functions that are very helpful. The knowledgebase is used extensively to provide instructions for us IT, but also for teachers and students.
The programming logic can be a bit confusing at times on the back end. There are lots of logic statements, actions, etc. that can be buried in a specific place that are not always easy to find.
Web interface is slick and functional, performs as well as or better than the desktop client.
Overall the application is solid, reliable. I have used it for the last 10 years and don't have plans of changing anytime soon.
Software is reliable, user friendly and you get the results quickly.
It is simple to use for the average technician and the user portal is good as well. The integration of software allocation and databases of all hardware on our network is a must.
Alloy Navigator - Marvelous tool for Network Inventory.
The technical support are very courtesy, knowledgeable, and professional. The migration process to Alloy Navigator 8.1 was smooth and took a few minutes to complete.
Another feature I like about Alloy software you can exclude devices that are not connected to the network.
We already used Network Inventory and expanding to Alloy's own help desk was a natural step. Alloy Navigator has many features for a low cost and we are slowly moving forward and using more and more.
We are continually improving our efficiency by automating tasks, and we manage an extensive knowledge base with hundreds of articles for either end-users or tech support staff.
Email integration for alerts on new tickets and updates on existing tickets. Training that Alloy offers is well thought out and contains tons of information.
EcholoN logo
4.7
35

Helpdesk software for managing customer service processes

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.2
    Features
    4.8
    Customer support
    4.8
Pros and Cons from EcholoN users   
No pros & cons found
HaloPSA logo
4.8
23

HaloPSA brings everything an MSP needs into one location.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.1
    Features
    4.7
    Customer support
    4.9
Pros and Cons from HaloPSA users   
avatar
avatar
avatar
+11
This software is very modern and very easy to use. Customisation and branding is easy to do and the help and support from day 1 has been excellent.
At first, we were a little overwhelmed by the many modules available, but we found we could cut out the modules we didn’t need making life a lot simpler for the operators.
From bespoke consultancy, to fabulous guys on support, we have full confidence in the product that allows us to grows into it, as and when required.
However, this is a criticism I would level at any decent and comprehensive PSA systems.
The core is a helpdesk solution, but integrated are a small CRM, an asset tracking, sales and po system and (sale) item system that are great supporting tools.
They need to be complicated in order to be flexible and cover as many uses as possible and for the uninitiated or trained, this can make it more difficult to get things setup the way you want.
For a fast-paced growing IT Support provider in the UK, NetHelpDesk has been the perfect fit to deliver our Helpdesk application requirements.
The only cons we have with the system are small quality of life problems.
So much so that we've been able to save some money and eliminate other products from our stack.). Our clients love the user portal.
Love all the integrations with new ones added all the time.
The ability to grow into it's product as and when required.
From our first interaction, the company has been professional and extremely responsive. The product implementation was painless, and support while learning the software has been near immediate.
Great value for money, broad functionality, easily customized to your needs.
It has all the features you could want from a PSA solution. If it's missing the team at Halo is very receptive and will most like include it in a future release.
This software is very modern and very easy to use. Customisation and branding is easy to do and the help and support from day 1 has been excellent.
At first, we were a little overwhelmed by the many modules available, but we found we could cut out the modules we didn’t need making life a lot simpler for the operators.
From bespoke consultancy, to fabulous guys on support, we have full confidence in the product that allows us to grows into it, as and when required.
However, this is a criticism I would level at any decent and comprehensive PSA systems.
The core is a helpdesk solution, but integrated are a small CRM, an asset tracking, sales and po system and (sale) item system that are great supporting tools.
They need to be complicated in order to be flexible and cover as many uses as possible and for the uninitiated or trained, this can make it more difficult to get things setup the way you want.
For a fast-paced growing IT Support provider in the UK, NetHelpDesk has been the perfect fit to deliver our Helpdesk application requirements.
The only cons we have with the system are small quality of life problems.
So much so that we've been able to save some money and eliminate other products from our stack.). Our clients love the user portal.
Love all the integrations with new ones added all the time.
The ability to grow into it's product as and when required.
From our first interaction, the company has been professional and extremely responsive. The product implementation was painless, and support while learning the software has been near immediate.
Great value for money, broad functionality, easily customized to your needs.
It has all the features you could want from a PSA solution. If it's missing the team at Halo is very receptive and will most like include it in a future release.
This software is very modern and very easy to use. Customisation and branding is easy to do and the help and support from day 1 has been excellent.
At first, we were a little overwhelmed by the many modules available, but we found we could cut out the modules we didn’t need making life a lot simpler for the operators.
From bespoke consultancy, to fabulous guys on support, we have full confidence in the product that allows us to grows into it, as and when required.
However, this is a criticism I would level at any decent and comprehensive PSA systems.
The core is a helpdesk solution, but integrated are a small CRM, an asset tracking, sales and po system and (sale) item system that are great supporting tools.
They need to be complicated in order to be flexible and cover as many uses as possible and for the uninitiated or trained, this can make it more difficult to get things setup the way you want.
For a fast-paced growing IT Support provider in the UK, NetHelpDesk has been the perfect fit to deliver our Helpdesk application requirements.
The only cons we have with the system are small quality of life problems.
So much so that we've been able to save some money and eliminate other products from our stack.). Our clients love the user portal.
Love all the integrations with new ones added all the time.
The ability to grow into it's product as and when required.
From our first interaction, the company has been professional and extremely responsive. The product implementation was painless, and support while learning the software has been near immediate.
Great value for money, broad functionality, easily customized to your needs.
It has all the features you could want from a PSA solution. If it's missing the team at Halo is very receptive and will most like include it in a future release.
CloudBlue PSA logo
4.5
23

The next generation of professional services automation.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.6
Pros and Cons from CloudBlue PSA users   
avatar
avatar
avatar
+15
Harmony is a fully featured, and incredibly well supported PSA software. Our platform team had spent countless hours investigating the best possible solution for our unique requirements.
The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information.
Customer Service is exactly what you need - fast, informative, helpful and friendly. Fantastic supporting documentation for implementation and continuing use.
Also, when we had a problem, we had to "get people together" to gather all of the facts before we could answer the questions needed to solve issues since all information was spread out.
I must have spent countless days looking for the "right" PSA tool and I just kept coming back to Harmony, I love it. Happy to share my experience with anybody thinking about a new PSA.
Cons: We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.
Harmony has fit the bill perfectly. With continuing feature additions, I have no doubt Harmony will continue to provide the solution for our business needs far into the future.
We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.
We are yet to implement some of the more advanced SLA features, but I know when we do, the guys at Data Logic will be there to help design the system to meed our needs. A very happy customer indeed.
Process integrated board functionalities are huge improvements, and we're excited to see more new features and installments such as this one. Harmony is also flexible.
The ease in which we can configure this to our workflow and not have to change our business model to fit the product as well as the ability to use the APIs.
Giving a true reflection on costs and profits and the Helpdesk has a lot more autonomy to hand so that simple tasks like email templates or how to guides can be quickly and easily sent to a customer.
It has helped us in every part of our business, previously we were loosing so much £ due to incorrect invoicing, Harmony is awesome and captures everything.
Harmony PSA is easy to use, and has very nice time tracking, billing, process flow and order management features.
Almost too many to mention. The ticketing system is awesome, it can be customised extensively.
Great customer service, and knowledgeable around the product and the sector. You can talk to any level of person, customer services, developer, director, they are there and willing to listen.
Great system for complex billings, dealing with finance functionality and report building.
We are now running our entire company on Harmony, and we have been able to reduce costs by rolling the third-party systems we were using into it.
Harmony is a fully featured, and incredibly well supported PSA software. Our platform team had spent countless hours investigating the best possible solution for our unique requirements.
The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information.
Customer Service is exactly what you need - fast, informative, helpful and friendly. Fantastic supporting documentation for implementation and continuing use.
Also, when we had a problem, we had to "get people together" to gather all of the facts before we could answer the questions needed to solve issues since all information was spread out.
I must have spent countless days looking for the "right" PSA tool and I just kept coming back to Harmony, I love it. Happy to share my experience with anybody thinking about a new PSA.
Cons: We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.
Harmony has fit the bill perfectly. With continuing feature additions, I have no doubt Harmony will continue to provide the solution for our business needs far into the future.
We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.
We are yet to implement some of the more advanced SLA features, but I know when we do, the guys at Data Logic will be there to help design the system to meed our needs. A very happy customer indeed.
Process integrated board functionalities are huge improvements, and we're excited to see more new features and installments such as this one. Harmony is also flexible.
The ease in which we can configure this to our workflow and not have to change our business model to fit the product as well as the ability to use the APIs.
Giving a true reflection on costs and profits and the Helpdesk has a lot more autonomy to hand so that simple tasks like email templates or how to guides can be quickly and easily sent to a customer.
It has helped us in every part of our business, previously we were loosing so much £ due to incorrect invoicing, Harmony is awesome and captures everything.
Harmony PSA is easy to use, and has very nice time tracking, billing, process flow and order management features.
Almost too many to mention. The ticketing system is awesome, it can be customised extensively.
Great customer service, and knowledgeable around the product and the sector. You can talk to any level of person, customer services, developer, director, they are there and willing to listen.
Great system for complex billings, dealing with finance functionality and report building.
We are now running our entire company on Harmony, and we have been able to reduce costs by rolling the third-party systems we were using into it.
Harmony is a fully featured, and incredibly well supported PSA software. Our platform team had spent countless hours investigating the best possible solution for our unique requirements.
The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information.
Customer Service is exactly what you need - fast, informative, helpful and friendly. Fantastic supporting documentation for implementation and continuing use.
Also, when we had a problem, we had to "get people together" to gather all of the facts before we could answer the questions needed to solve issues since all information was spread out.
I must have spent countless days looking for the "right" PSA tool and I just kept coming back to Harmony, I love it. Happy to share my experience with anybody thinking about a new PSA.
Cons: We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.
Harmony has fit the bill perfectly. With continuing feature additions, I have no doubt Harmony will continue to provide the solution for our business needs far into the future.
We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.
We are yet to implement some of the more advanced SLA features, but I know when we do, the guys at Data Logic will be there to help design the system to meed our needs. A very happy customer indeed.
Process integrated board functionalities are huge improvements, and we're excited to see more new features and installments such as this one. Harmony is also flexible.
The ease in which we can configure this to our workflow and not have to change our business model to fit the product as well as the ability to use the APIs.
Giving a true reflection on costs and profits and the Helpdesk has a lot more autonomy to hand so that simple tasks like email templates or how to guides can be quickly and easily sent to a customer.
It has helped us in every part of our business, previously we were loosing so much £ due to incorrect invoicing, Harmony is awesome and captures everything.
Harmony PSA is easy to use, and has very nice time tracking, billing, process flow and order management features.
Almost too many to mention. The ticketing system is awesome, it can be customised extensively.
Great customer service, and knowledgeable around the product and the sector. You can talk to any level of person, customer services, developer, director, they are there and willing to listen.
Great system for complex billings, dealing with finance functionality and report building.
We are now running our entire company on Harmony, and we have been able to reduce costs by rolling the third-party systems we were using into it.
TeamHeadquarters logo
4.4
14

Help desk ticketing, project management, asset management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.9
Pros and Cons from TeamHeadquarters users   
No pros & cons found
Tempo Cost Tracker logo
4.3
10

Project, time, and expense tracking for Tempo Timesheets.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.1
    Customer support
    4.3
Pros and Cons from Tempo Cost Tracker users   
avatar
avatar
avatar
+11
We really like the plugin and it covers all our needs. The reporting is great and helps us to keep track of all the projects costs.
The inability to have multiple filters to one cost tracker setup to give a complete picture is an issues. Also the manual grouping of issues within a cost tracker.
Cost Tracker is easy to use and so powerful in its ability to visualize what is otherwise commonly hidden in spreadsheets.
Sometimes I don't trust the system 100. The problem is that when you create a project and then add a new ticket, you have to open the project in the cost tracker first to see the current status.
Complete integration with Jira. It's a huge help for us that we can book time directly on support tickets and then use the cost tracker to see how profitable a project is.
Complete feature set, a bit difficult to use at the beginning.
A few months in and we're very happy and expanding our use of Tempo.
The only hard part was moving from Jira Server to Jira Cloud, but we were able to move server data to cloud as expected.
Ease of use, pricing, integration with Jira and other systems, ability to export data.
It’s great to have a Birdseye view of our costs across many projects and programmes and be able to distinguish between cost rates and billable rates.
We've been very pleased with Tempo since first deploying it a few months ago.
Very easy to setup, first charts are online in a matter of minutes.
Easy time tracking, budgeting features with many advanced options.
We use Cost Tracker to measure, and more importantly, visualise our profitability. We tried many tools but none integrated as seamlessly into the Atlassian ecosystem as Tempo.
We really like the plugin and it covers all our needs. The reporting is great and helps us to keep track of all the projects costs.
The inability to have multiple filters to one cost tracker setup to give a complete picture is an issues. Also the manual grouping of issues within a cost tracker.
Cost Tracker is easy to use and so powerful in its ability to visualize what is otherwise commonly hidden in spreadsheets.
Sometimes I don't trust the system 100. The problem is that when you create a project and then add a new ticket, you have to open the project in the cost tracker first to see the current status.
Complete integration with Jira. It's a huge help for us that we can book time directly on support tickets and then use the cost tracker to see how profitable a project is.
Complete feature set, a bit difficult to use at the beginning.
A few months in and we're very happy and expanding our use of Tempo.
The only hard part was moving from Jira Server to Jira Cloud, but we were able to move server data to cloud as expected.
Ease of use, pricing, integration with Jira and other systems, ability to export data.
It’s great to have a Birdseye view of our costs across many projects and programmes and be able to distinguish between cost rates and billable rates.
We've been very pleased with Tempo since first deploying it a few months ago.
Very easy to setup, first charts are online in a matter of minutes.
Easy time tracking, budgeting features with many advanced options.
We use Cost Tracker to measure, and more importantly, visualise our profitability. We tried many tools but none integrated as seamlessly into the Atlassian ecosystem as Tempo.
We really like the plugin and it covers all our needs. The reporting is great and helps us to keep track of all the projects costs.
The inability to have multiple filters to one cost tracker setup to give a complete picture is an issues. Also the manual grouping of issues within a cost tracker.
Cost Tracker is easy to use and so powerful in its ability to visualize what is otherwise commonly hidden in spreadsheets.
Sometimes I don't trust the system 100. The problem is that when you create a project and then add a new ticket, you have to open the project in the cost tracker first to see the current status.
Complete integration with Jira. It's a huge help for us that we can book time directly on support tickets and then use the cost tracker to see how profitable a project is.
Complete feature set, a bit difficult to use at the beginning.
A few months in and we're very happy and expanding our use of Tempo.
The only hard part was moving from Jira Server to Jira Cloud, but we were able to move server data to cloud as expected.
Ease of use, pricing, integration with Jira and other systems, ability to export data.
It’s great to have a Birdseye view of our costs across many projects and programmes and be able to distinguish between cost rates and billable rates.
We've been very pleased with Tempo since first deploying it a few months ago.
Very easy to setup, first charts are online in a matter of minutes.
Easy time tracking, budgeting features with many advanced options.
We use Cost Tracker to measure, and more importantly, visualise our profitability. We tried many tools but none integrated as seamlessly into the Atlassian ecosystem as Tempo.
ScriptRunner for Jira logo
5.0
4

Issue tracking software built for businesses using Jira

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    3.8
    Features
    4.5
    Customer support
    4.3
Pros and Cons from ScriptRunner for Jira users   
No pros & cons found
Drive Lynx logo
5.0
3

Accelerating Project Performance

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    4.7
    Customer support
    5.0
Pros and Cons from Drive Lynx users   
No pros & cons found
Wavity logo
4.5
2

Frictionless business on a budget

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    5.0
    Customer support
    4.5
Pros and Cons from Wavity users   
No pros & cons found
IT Pro Dashboard logo
3.0
2

A PSA alternative to Autotask, Connectwise and Tigerpaw

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.0
    Features
    4.0
    Customer support
    5.0
Pros and Cons from IT Pro Dashboard users   
No pros & cons found