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Free ITSM Software

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JIRA Service Management logo
4.5
(653)

The only ITSM solution built on the Jira platform

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Free
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.

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NinjaOne logo
4.8
(204)

The Easiest-to-Use Unified IT Operations Solution

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Free
For more detailed pricing information, contact NinjaOne directly.

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Free
Freshdesk is priced per support agent per month, and has 4 different plans. Free- $0 (unlimited free agents) Growth- $18/agent/month billed monthly or $15/agent/month billed yearly Pro- $47/agent/month billed monthly or $39/agent/month billed yearly Enterprice- $83/agent/month billed monthly or $69/agent/month billed yearly

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Zoho Assist logo
4.7
(945)

Instant Remote Support. Unattended Remote Access.

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Free
Free Trial (15-days): Fully functional with all features of paid editions. Free Edition: Come with 1 Remote Support Technician license and 5 Unattended Computers. Remote control, chat, UAC compatibility and supports clipboard sharing. Paid Editions: Free Trial (15-days): Fully functional with all features of paid editions. Free Edition: Come with 1 Remote Support Technician license and 5 Unattended Computers. Remote control, chat, UAC compatibility and supports clipboard sharing. Paid Editions: Remote Support Standard - starts at $12/month/technician (or) $120/year/technician. Professional - starts at $18/month/technician (or) $180/year/technician. Enterprise - starts at $28/month/technician (or) $288/year/technician. Unattended Access Standard - starts at $12/month/25 computers (or) $120/Year/25 computers Professional - starts at $18/month/25 computers (or) $180/Year/25 computers Volume discounts available.

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GitLab logo
4.6
(1K)

Complete DevOps lifecycle management

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Free
Libre: $0 Premium: $29 per user, per month (billed annually) Ultimate: $99 per user, per month (billed annually)

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ManageEngine Endpoint Central logo
4.5
(763)

Desktop, mobile device & patch management software

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Free
Desktop Central Professional Edition: $645.00/year Suitable for managing 50 desktop computers in LAN

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Supremo Remote Desktop  logo
4.7
(439)

Remote assistance, IT professionals, System administrators

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Free
Supremo is free for non-professional and/or non-continuous use and offers a 21-days free trial. For professional or continuous use is the most affordable software: its pricing starts at $6.00 per user per month and licenses can be purchased quarterly or annually. Each license can be activated on an unlimited number of devices and can be used by unlimited users. Licences can be configured on the basis of the number of remote connections you use and this number is the only constraint on Supremo's plans.

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Yonyx logo
4.7
(233)

Decision tree driven Interactive guides for customer service

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Free
http://corp.yonyx.com/pricing

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Caspio logo
4.5
(213)

Build online database applications without coding.

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Free
Starter: Starts at $50/month Professional: Starts at $540/month Enterprise: Starts at $2025/month

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ServiceNow logo
4.5
(234)

Enterprise IT service cloud solutions

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Free
Subscription license based on IT process users. $100 / IT process user / month with volume discounts available. End user pricing is offered in certain scenarios.

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OpsGenie logo
4.7
(137)

Modern IT incident management and response solution

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Free
Start for free and scale as you grow. Opsgenie offers various plans for teams of different sizes and maturity. https://www.atlassian.com/software/opsgenie/pricing We also offer volume discounts for larger teams, use the price calculator on our pricing page for more information.

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GoTo Resolve logo
4.4
(197)

All-in-one IT support

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ManageEngine ServiceDesk Plus logo
4.4
(207)

Cloud IT Help Desk Software

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Action1 logo
4.9
(95)

Patching That Just Works

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xMatters logo
4.5
(136)

Actionable IT alerting platform for enterprises

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Free
IT Management Pricing: Free: $0 per user / month Starter: $9 per user / month Base: $39 per user / month Advanced: Contact Us --------------------------------------------------- Business Continuity Management Pricing: Free: $0 per user / month Starter: $9 per user / year Base: $12.48 per user / year Advanced: $15.96 per user / year

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Cherwell Service Management logo
4.3
(163)

Customizable IT service management solution

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Free
Pricing information is available on inquiry.

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Device42 logo
4.9
(60)

Automated IT infrastructure visualization & management tools

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Free
Pricing based on the number of devices and IP addresses: 1-100 Devices, 1-1k IP Addresses: $1499 per year 101-500 Devices, 1k-5k IP Addresses: $2999 per year 501-1000 Devices, 5k-10k IP Addresses: $4999 per year 1001-2500 Devices, 10-25k IP Addresses: $9999 per year 2500+ Devices, 25k+ IP Addresses: Request Quote

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Kayako logo
4.0
(169)

Unified customer service platform

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Free
Inbox: $15 per agent per month - a shared email, chat, and social inbox for small teams Growth: $30 per agent per month - customer service software for growing teams Scale: $60 per agent per month - customer service software for larger teams and businesses Kayako's Enterprise plan is also available for larger companies needing a custom approach to customer support software. The Enterprise plan starts at $100 per agent. Get in touch for more information.

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Web Help Desk logo
4.2
(120)

IT asset and knowledge management

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Free
SolarWinds Web Help Desk is priced per technician, starting from €575/seat (for 1 to 5 licenses)

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Alloy Navigator logo
4.6
(60)

Award winning IT Asset Mgmt and Service Mgmt platform

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Free
We have 3 flexible pricing options to choose from: Explorer: for small teams of 1-3 technicians $19/tech/month, 14¢/computer/month with unlimited requesters! Express: for medium-sized teams of 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters!

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Better Uptime logo
4.9
(36)

We call the right person on your team when your site goes do

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Free
Freelancer: $30/month Small team: $80/month Business: $150/month/team

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Agiloft logo
4.9
(34)

Agile Contract Management that works the way you do

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Free
From $65 per user/month. See full pricing details on the Agiloft website: https://www.agiloft.com/pricing-clm.htm

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ManageEngine ADManager Plus logo
4.5
(52)

Active Directory Management and Reporting Solution

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Free
The Free, Standard, and Professional editions come packaged as a single download. During the evaluation phase, the fully-functional Professional Edition is installed and can be evaluated for 30 days. After 30 days, it is automatically converted to Free Edition, unless a Standard or Professional Edition license is purchased. ADManager Plus islicensed based on the number of domains and help desk technicians.

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Vision Helpdesk logo
4.7
(34)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Free
SaaS License Starter Help Desk: $15/staff/mo ($12 when billed annually) Pro Help Desk: $25/staff/mo ($20 when billed annually) Satellite Help Desk: $30/staff/mo ($24 when billed annually) Pro Service Desk: $40/staff/mo ($32 when billed annually) Ent Service Desk: $60/staff/mo ($48 when billed annually) Download Recurring On-Premises License Starter Help Desk: $8/staff/mo ($10 when billed annually) Pro Help Desk: $20/staff/mo ($16 when billed annually) Satellite Help Desk: $25/staff/mo ($20 when billed annually) Pro Service Desk: $30/staff/mo ($24 when billed annually) Ent Service Desk: $40/staff/mo ($32when billed annually) Download One Time On-Premises License Starter Help Desk: $200/staff Pro Help Desk: $400/staff Satellite Help Desk: $500/staff Pro Service Desk: $600/staff Ent Service Desk: $800/staff Live Chat Pricing SaaS Recurring: $25/staff/mo ($20 when billed annually) Download Recurring: $20/staff/mo ($16 when billed annually) Download One-Time: $400/staff

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osTicket logo
4.3
(50)

Customer support ticket system

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